Staff here are very nice. I come here every 2 weeks for fluff and fold. Tonette, Nena and the crew…read moreare very helpful. Would be nice if they had any frequent washer rewards since I come here a lot for their services.

I've been extremely disappointed with my experience. The machines continued taking my money, and…read morestaff informed me that the only way I could wash my clothes was to keep loading money onto different cards until I found a machine that actually worked. That is completely unacceptable and incredibly frustrating as a customer. I would give zero stars if that were an option.

This laundry place is great. Staff are very friendly. It's also clean and well maintainedread more

I have a problem with my laundry and she help me. She also paid for it. The place is clean and tidy.read more

The laundry it's very clean and ithe machines are always available…read more.. The gentleman the work their it's very attentive and keeps the laundry clean....

This laundry mat is a good place to wash your clothes. They used to have quarters to pay on the…read morewashing machine but recently I came and now they have a card. You charge the card with money and use it up for your machine. So far the environment is pretty good. Quiet and pleasant. Clean as well.

Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

I'd give it zero stars if I could. This place is an absolute biohazard. It is straight-up…read moredisrespectful that they have the nerve to charge actual human currency to use this equipment. The washers are crusted with grime, the dryers look like they haven't been wiped down since the 90s, and the floors are revolting. I wouldn't even let my dog walk on that tile, let alone put my clean clothes anywhere near it. It's an insult to the neighborhood. Do yourself a favor: stay far away and find a place that doesn't feel like a literal garbage can. Total rip-off. And to top it off expensive and short wash cycles on the washer machines.

Came in to wash my own clothes. While my clothes were washing a attendant who works there stopped…read moremy clothes that were washing based on a article of clothing she said were making the machine leak. Once she drained my washer she didn't replace the soap that it took to wash my load of clothes but just started the machine back to the beginning. This is unacceptable to say the least. I don't know what it is about this establishment but every time I come here it's just as bad as the previous time. No hope for this place Go from one extreme to the next with some noticeable discrimination as well. Management needs to hold a mandatory instructional class on hospitality and de-escalation when dealing with customers who patronize the busines

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

Whenever I have taken my stuff they have done amazing job !!…read moreI would recommend to everyone

There was an error in pickup the driver went to the wrong apartment. When this was brought to the…read moreowner's attention she sent someone out to my house to pickup the laundry and they brought the clean laundry back the same day . It was folded so neatly and it smelled so fresh, they also have a list of detergents you can choose from. M. Wright

Very weird experience. They messaged me immediately asking what I had, but no one will give me…read morepricing. They keep stringing me along saying someone will message you or contact you shortly and having me confirm my phone number. Needless to say, I'm not trusting that kind of service to come pick up and return my clothes!

I had a great experience with Pick n Drop. I used them for big blankets and comforters that were…read moretoo bulky for my machines. They also dry cleaned a down comforter. It was super easy to schedule a pick up online. Their prices are also listed online which is convenient. Additionally, they are available by phone or text which was important to me as I like to have a person to reach out to right away should I have any questions or issues. They communicated well and let me know when they'd be arriving. After my pickup, I got an e-mail with the price of my laundry bundle and a link to pay online. Clothes were done sooner than expected and they let me know when they were on their way. They were folded neatly in nice bags. First time customers also get a discount which was a nice gesture! Everything came out beautifully and neat and folded. Thank you Pick n Drop Laundry for being so wonderful!

They were prompt, helpful and the items we had them pickup and deliver (bathroom rugs) were cleaned…read morevery well. Definite recommend

We love LA vista! We had a last minute emergency with my husband's suit for our wedding. They were…read moreable to fit him in and get the suit tailored in time for us. Quite literally saved the day! They are local to our area, and are our go to when we need something tailored! Great people, clean space! Could not recommend more!

Part 1 of the experience-…read more So far the service one would expect from a Mom (Maria) and Son (Fernando) duo is what's expected- Excited (The Son Fernando); attentive (The Mom Maria); engaging ( the Son Fernando compliments women picking up wedding dresses and talks sports with the fellas)- All AMAZING qualities to keep customers coming back- Especially on Saturday - Depending on what you are looking for in customer service, although AMAZING, the attention and excitement could be overwhelming- The customer service experience appears to be built on excitement and immediate response to customers entering the shop- We ALL like immediate response and attention to detail, however, we have our movements when we want calm, cool and collective- Wedding dresses were being picked up quickly, on time and without complaints from 4 soon to be Brides, a prom dress was being altered, while Maria took alterations in my three piece suits- Lastly, suit bags or other agency cleaner bagging options for your clothes will not be held or accepted. Instead, they ask that you take the bags you bring the clothes in, back home with you- be prepared to leave with the bags you bring- Attention to detail will be instrumental in the final review of the experience, as this is my first time using their services- Stand bye- May 19

Love this place. Good pricing. Timely completion. I would keep going here if I didn't just get my…read moreown washer and dryer.

I'm new to the area and wanted to try out this place since the reviews said it was clean. It was…read morenot. The attendant was nice and helpful. However, it definitely needed to be swept and mopped, the machine looked new, but looked like they don't get wiped down. There was dust bunnies everywhere. Since every big load is more than 6 bucks, this place should be cleaner.