I called Laurie hoping she may be able to help me with a same-day alteration for a wedding dress…read more(bustle) for my best friend. She answered when I called and shared that she was swamped but provided us some great tips on how to do it on our own. My friend had been researching but Laurie shared the best tips. It was exactly what we needed without it being done professionally. If I ever need alterations again, Laurie will be my first call (and referral). Thank you, Laurie!

If I could give her zero stars then I would. It will not let me upload in order so they are…read morenumbered. This might be the worst customer service and just service in general that I have ever received. The bride and I both brought our dresses to Laurie. She seemed so sweet. She tells you she can do things that she is clearly not qualified for. Says she has a background in costuming for theatre, which tugs at my heart strings as my oldest has been in theatre for forever. The screenshots tell you all that you need to know so I will be brief. In January the wedding dress was dropped off. She ripped out the back of the brides dress saying she could do everything the bride asked for. Then said the dress was ready for pick up (Aug 2 well passed when a bride should have their dress back from alterations) but when we showed up all the pins were still in it. It hadn't even been hemmed. The back (and butt) were ripped out and a piece of transparent lace was sewn in its place, crooked and bunched in areas. No way to fasten the dress. She had removed the boning. The bride text her after we left asking her to please stop working on the dress and she would come back and pick up. Laurie decided to "put the dress back together" then charge the bride for alterations she didn't do. My dress was supposed to be ready by Aug 1 at the latest (I'm the MOH) I showed up to pick it up and she had only taken in one side of the dress and sewn the seam backwards...it even had pockets and now one was facing backwards! The straps were so short that I could barely get my arms through, and so much more was wrong with it that the list is just too long. She swore she'd fix it and it would be done in a day or two. Nope. She just kept putting me off. I finally text just telling her that I need my dress back. I'm at the point where I've purchased another dress because I had no idea if she would finish it. I no longer have time to get the bride's approval on my dress. The wedding is in 4 days. No apology. No accountability. No compassion. And she's still charging full price for services that she didn't do as agreed upon. Now she says she will be selling our dresses. This woman is not a seamstress. She's a scam artist.

CONSUMER BEWARE Before You Trust Jenny Jen Lakewood…read moreCleaners Windsor CA With Your Clothes... Jenny Jen Lakewood CleanersWindsor, CA My Experience Multiple garments were damaged, including my wedding dress. The business would not resolve the issue. I filed a California Small Claims case. The court ruled in my favor. After losing in court, the business filed an insurance claim and received payment from its insurance company. I still was not made whole by the business. My wedding dress was one of a kind and cannot be replaced. Protect Yourself Take photos of your garments before dropping them off. Keep all receipts and written communication. Ask for the business's damage policy in writing. Have You Had a Similar Experience? If you've had problems with Jenny Jen Lakewood Cleaners Windsor CA, I'd love to hear from you. I'm happy to share what I learned through the small claims process and help if I can. This flyer reflects my personal experience and the outcome of my California small claims case and is shared to raise consumer awareness.

Jenny is fantastic. I only come in once every few years, but she always remembers my name, and my…read morefamily!! It is amazing. She does a great job with alterations and cleaning, and her prices are fair. I would highly recommend her.

Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

I took Shannon's three hours intro to sewing class @ Chimera Arts Makerspace on Sat Oct 25, 2025…read more She is a great instructor departing years of training and experience as a seamstress. Her demeaner and the step-by-step guidance on equipment, materials, planning, and executing was exceptional. I recommend this instructor if you have a desire to learn from a professional seamstress.

Shannon was awesome, totally recommend!…read more Found myself in a pinch less than 2 weeks ago where I needed to get some years embroidered on a members only jacket that arrived late in the mail for a Xmas gift. After calling 5 seamstress companies and turned away each time the last referred me to Shannon. Shannon was immediately responsive and met her that same morning to drop off the jacket. She was able to turn it around in less than 5 days! My nephew loves his new jacket and so happy that the years made it on the sleeve. Thank you Shannon! Looking forward to working with you in the future on a new project.

I have taken about a dozen items of clothing (blouses, shirts and pants) to Trinity for…read morealterations. After losing weight, at least one clothing size, I didn't want to buy all new clothes, and the ones I have are good quality. Trinity did a great job on every item, adjusting how she would approach the job based on the fabric, location of pockets, print, etc. I know nothing about sewing so I went with her recommendations and was very pleased with the outcome. Some items required simple hemming, others a more complex combination of alterations, and every item now fits perfectly.

I used Trinity several times now for alterations and having pants hemmed. The work has always been…read morecompleted on time and very professionally. She's great at offering creative ways to get the results you want. I highly recommend Aquariuz.

The young man who runs the place is very nice…read more However, the price for hemming a pair of jeans ($35) was just too high. He initially said the price was $30 when I brought the jeans in. When I questioned him about the $5 increase, he said he was actually going to charge me $40 but took money off b/c there was a mixup on getting back to me about when the jeans were done. He said he was going to charge more b/c the seamstress matched the color of the thread on the hem to the stitching already on the jeans. I thought a seamstress would have basic colors available for their work. This wasn't an unusual color of thread. The actual job done was fine but I wasn't pleased with the hiked price and having to keep calling to see when my jeans would be done. I won't be going back.

Jenni rocked the alterations I brought in. All the folks are super friendly. And the two dogs are…read morecuddly and very welcoming too!

It's been weeks since my last review and still no answer, no communication, no update. After…read moreactually being worried about his wellbeing at first, turns out he's been extremely active on Tiktok trying to be an influencer instead. I've been scammed. I do NOT recommend especially if you have something important coming up.

Great prices all around! Elam was super nice and helpful. Completed my alterations in under an…read morehour. His store is in the mall so you can shop around while you wait. He helped me make my slit higher and my dress shorter. All seamless and perfect!

Damaged Garment…read more Dropped off a brand new sweater and got it back with numerous holes as well as discolored fabric. It looked as if it was washed with dark denim and not dry cleaned. I should have read the reviews since it looks like this may be a somewhat common occurrence. The owners would not take responsibility so therefore we have to move to a different dry cleaner.

When a cleaners advertises that they can do alterations, you'd expect they can at least hem a…read moredress. I should have be wary from the start. I brought a 100% cotton sundress in (brand new) to be hemmed. The owner pinned only one side of the dress- I was wearing the sandals I would normally be wearing with the dress - When I went to pick it up it was still too long, was dragging in the back because it was longer and it was nowhere near short enough and was uneven. The cost was $45 I asked her to redo it and she said she would but I would have to pay "half" - I decided not to continue working with her because of her refusal to fix it, and her attitude - which was not at all customer oriented.

Carole came highly recommended for wedding dress alterations. I decided to go with her, as she has…read morea reputation for being the best..and she did not disappoint. She did an EXCELLENT job, in a very short amount of time. Not only is she incredibly talented, she is wonderful to work with! I enjoyed the experience and I LOVE my dress! The high quality work and attention to detail is truly remarkable. During our initial phone call, she took the time to answer all of my questions and didn't rush me. She didn't pressure me to go with her, made me feel comfortable and said she would be able to fit me in just in time for my wedding. My first fitting was such a positive experience! She is incredibly bright and insanely talented. She is friendly and personable. When I went to the second fitting to pick up my dress, I was truly stunned. I have never used the word "snatched" before, but she made me look "snatched". I never wanted to take my gown off. She transformed it into a work of art. My mom needed help when steaming my dress on the day of my wedding, and I didn't know what to do. I gave her my phone and had her call Carole. Carole was so kind and helpful and went above and beyond. I am so grateful for Carole! TLDR: Carole is absolutely AMAZING and will make you look and feel BEAUTIFUL on your wedding day. You will not be disappointed

Carole did an amazing job at putting a lot of love and care into fitting my mother's dress to my…read morewedding day. She worked with my budget and listened to what I wanted and made something I didn't even know what was possible happen. Her studio is very clean and gorgeous. She guided me on how to travel to Mexico with my dress and gave me the confidence to do so. I am so over the moon that I was able to wear my mom's dress for my mom and the rest of my family in Mexico. My mother could not be in the states for my civil ceremony, but with her dress she was as close to my heart as possible. Thank you again Carole.

I was shocked at the cost! 8.50 for normal size washer and a whopping 14.75 for the large washer…read more I feel sorry for the people that can't get to another location.

Windsor Valley laundry wins the sweepstakes for most expensive laundromat I've ever been to / you…read moreliterally need a credit card, not coins: Smallest load : 8.75$ Medium: 9.75$ Large: 16.75$!! If I had not have walked out by single basket of laundry, would've cost me $20 by the time I washed and dried it. Dropping them off at a full service laundry would've been the same money if not less!!! There was an old woman in there near tears. I asked if she was ok. She said "I have no car. This is the closest to me. It's costing me like $40 to do laundry". This is....outrageous... and unacceptable