I called Laurie hoping she may be able to help me with a same-day alteration for a wedding dress…read more(bustle) for my best friend. She answered when I called and shared that she was swamped but provided us some great tips on how to do it on our own. My friend had been researching but Laurie shared the best tips. It was exactly what we needed without it being done professionally. If I ever need alterations again, Laurie will be my first call (and referral). Thank you, Laurie!

If I could give her zero stars then I would. It will not let me upload in order so they are…read morenumbered. This might be the worst customer service and just service in general that I have ever received. The bride and I both brought our dresses to Laurie. She seemed so sweet. She tells you she can do things that she is clearly not qualified for. Says she has a background in costuming for theatre, which tugs at my heart strings as my oldest has been in theatre for forever. The screenshots tell you all that you need to know so I will be brief. In January the wedding dress was dropped off. She ripped out the back of the brides dress saying she could do everything the bride asked for. Then said the dress was ready for pick up (Aug 2 well passed when a bride should have their dress back from alterations) but when we showed up all the pins were still in it. It hadn't even been hemmed. The back (and butt) were ripped out and a piece of transparent lace was sewn in its place, crooked and bunched in areas. No way to fasten the dress. She had removed the boning. The bride text her after we left asking her to please stop working on the dress and she would come back and pick up. Laurie decided to "put the dress back together" then charge the bride for alterations she didn't do. My dress was supposed to be ready by Aug 1 at the latest (I'm the MOH) I showed up to pick it up and she had only taken in one side of the dress and sewn the seam backwards...it even had pockets and now one was facing backwards! The straps were so short that I could barely get my arms through, and so much more was wrong with it that the list is just too long. She swore she'd fix it and it would be done in a day or two. Nope. She just kept putting me off. I finally text just telling her that I need my dress back. I'm at the point where I've purchased another dress because I had no idea if she would finish it. I no longer have time to get the bride's approval on my dress. The wedding is in 4 days. No apology. No accountability. No compassion. And she's still charging full price for services that she didn't do as agreed upon. Now she says she will be selling our dresses. This woman is not a seamstress. She's a scam artist.

I used Trinity several times now for alterations and having pants hemmed. The work has always been…read morecompleted on time and very professionally. She's great at offering creative ways to get the results you want. I highly recommend Aquariuz.

I have taken about a dozen items of clothing (blouses, shirts and pants) to Trinity for…read morealterations. After losing weight, at least one clothing size, I didn't want to buy all new clothes, and the ones I have are good quality. Trinity did a great job on every item, adjusting how she would approach the job based on the fabric, location of pockets, print, etc. I know nothing about sewing so I went with her recommendations and was very pleased with the outcome. Some items required simple hemming, others a more complex combination of alterations, and every item now fits perfectly.

She's had my trousers, and my wife's trousers for over a month; no update no nothing call after…read morecall nothing!!! Could not even have the decency to return multiple phone messages Who does this???! Expensive Italian trousers I want back, done or not done!! What do I have to do? Ha? Take you to small claims courts; we're attorneys, it's going to cost you a lot of money and time! Give me my god dam pants back! What kind of way is this to run a business?!

Linda is a wonderfully, talented tailor!!! She tailored 5 pairs of brand new jeans I hadn't worn;…read morebecause, as we know, manufacturers always seem to change the sizing of women's clothing. I love my jeans!! Thank you, Linda!! The price was very reasonable for the excellent quality of her work, and she's a very nice lady, as well. I will definitely return to her for any future tailoring needs I have

Went searching on Yelp for alterations and came across Ace Cleaners. Loved all the positive…read morecomments for alterations and cleaning. My husband needed his suit altered so we stopped in one afternoon. The owner greeted us warmly and after examining the garment, she said she could have it ready the following Friday. I was pleasantly surprised she could do the work so quickly. Amy is honest and will tell you what she can and cannot do. She did a beautiful job on my husband's suit. The total she charged was reasonable as well. We are appreciative of her kind, friendly and helpful demeanor and I know I will be dropping off any dry cleaning to her in the future. I noticed she advertises organic dry cleaning. I'm not sure what exactly that means but I like that they are committed to organic cleaning practices since dry cleaning can use some harsh chemicals. Open 6:30 am - 6:30 pm, closed on Sundays. Located in the Safeway/CVS lot between Wing Stop and New York Bagel. Lots of parking!

This is my spot for all my fashion emergencies! They have re-strapped dresses and fixed my favorite…read morepieces on more than one occasion. And Amy calls with expert customer service and professional advice when something might not be worth the cost of further alterations. Trustworthy and helpful!

Marilize is a natural for taking of your alterations. Also precise and will have your hemming done…read morethe next day if needed. I highly recommend her and will definitely go to her for any alterations.

I only needed my dress hemmed and she was able to fit me in quickly. I paid $225 for her to hem 3-4…read moreinches off of a 3 layer chiffon bridesmaids dress, and just felt overcharged after comparing with everyone else in my party. She didn't tell me pricing until after I had tried on the dress and she had pinned it for alterations, so I wasn't very comfortable to question it. Overall, the work was done and it was fine, but I do think $225 is extremely high for hemming only.

CONSUMER BEWARE Before You Trust Jenny Jen Lakewood…read moreCleaners Windsor CA With Your Clothes... Jenny Jen Lakewood CleanersWindsor, CA My Experience Multiple garments were damaged, including my wedding dress. The business would not resolve the issue. I filed a California Small Claims case. The court ruled in my favor. After losing in court, the business filed an insurance claim and received payment from its insurance company. I still was not made whole by the business. My wedding dress was one of a kind and cannot be replaced. Protect Yourself Take photos of your garments before dropping them off. Keep all receipts and written communication. Ask for the business's damage policy in writing. Have You Had a Similar Experience? If you've had problems with Jenny Jen Lakewood Cleaners Windsor CA, I'd love to hear from you. I'm happy to share what I learned through the small claims process and help if I can. This flyer reflects my personal experience and the outcome of my California small claims case and is shared to raise consumer awareness.

Jenny is fantastic. I only come in once every few years, but she always remembers my name, and my…read morefamily!! It is amazing. She does a great job with alterations and cleaning, and her prices are fair. I would highly recommend her.

I had a lovely experience with Sandras Alterations & Designs!…read moreShe was good with the visual measurements and gave me a fair timeline on when the dress would be ready. I was very happy with the result- tailored waist had no mistakes, Hemline was perfect! Please go support this sweet family business!

I recently brought a dress in that needed minor alterations for an upcoming event. In the process…read moreof working with Sandra on my dress I found I had both a negative and a positive experience. To start on a positive note, I found the location and hours of operation worked well with my work schedule. The young woman/assistant who works in store was also pleasant to work with and helpful with coordinating time for me drop off the dress and have measurements done. My negative experience came from the seamstress who worked on my dress. When I first came in for my measurements I was a little thrown off by the cold attitude of the seamstress while taking my measurements. I brushed off my inital interaction with her as a possibility that she was having a bad day until I experienced this cold attitude from her again when picking up my dress. Both times I interacted with her she barely acknowledged my presence in the shop. Didn't say hello and didn't directly address me, just her assistant. When my dress was finally done a week later I went in for pick up and I tried on my altered dress. I noticed obvious and noticeable flaws in the stitching. I kindly asked to have the stitching fixed before I left. The seamstress again didn't acknowledge my presence or speak to me directly about the stitching just the young woman at the register. Eventually, she made the requested alterations on the spot and I took the dress home. I ended up finding more flaws in the stitching once I got home but these were minor and In my opinion not a reason to bring the dress back to the shop. To sum up my experience, for the price point of my service I would have appreciated more attention to detail and kinder customer service from the seamstress.

I have taken many items (pants, dresses, blouses, jackets) to Maria for alterations. She knows her…read morecraft well. She was able to add pockets to a jacket that had none! Always very pleased with her talent and ability. The turnaround time is also generally one week which is much appreciated!

the lady rude and disrespectful. She returned a dress pant full of loose threads. I brought it up…read moreto her attention and she was extremely rude. She was supposed to fix a dress pant and left it all scrunched up.