Just drove to Computer clinic and visited my first trip. I wanted to look around and speak to…read moresomeone to see the general awareness of systems. Good looking, relaxed atmosphere and fantastic feedback/ knowledge from Jake is a pleasant outcome. I requested a cpu/ microprocessor replacement (i5 245k to i7 270k). I explained my concern, MOBO sockets have the pins and the CPU/ BGA just has pads, and in my day it was the other way around. Since I've had macula off retinal detachment in my R. eye and multiple retinal tears/ surgeries in my left doing it myself without possibly bending pins compelled me to get help. And I stated that I would supply thermal paste and processor. Jake provided a written quote and was overtly careful to remove the nominal charge for in house thermal paste. He showed concern for the misery of 8 eye procedures. But we also enjoyed a chat about technique spreading the paste. Two days later I brought the system in and in 24 hours I had it back. Clean, no smeared paste, secured, the system is physically as I delivered it. Once home I checked operating temperatures, device manager, and several other things. All systems are functional. I'm not a gamer and I am picky about stuff running at startup so changing a few things from automatic to manual, turning off Intel application optimization, and deleting an orphaned startup icon is all I needed- btw the icon was the malware/ virus scan shortcut. Next, was going to be a gpu upgrade, pny 5060 8gb to asus dual 5060ti 16gb OC. I did that myself, carefully with plenty of light. Thank you Jake (Computer Clinic).. Outstanding! If you bring them a computer neglected and abused don't dump on them when they can't make it like new. They may work a miracle but you cannot escape your responsibility.

When I called and asked if they work on MacBooks, they said yes. When I brought in mine, which…read morewasn't powering on, and asked them to check the power rails and power path to narrow down the cause, they said no problem. A couple days later they called and said they blew fans on it and it wasn't powering on. I asked them if they checked the power rails and they said no but they'd look at it further. When I came back in to pick it up, they recommended I go to another place that works on macs. While they were nice and agreed to look at in further, I felt like they didn't really have much experience with Macs based on their minimal troubleshooting plan.

I want to thank Ed and Antonio for heleping our home have the optimal wifi network. With two…read moreworking professionals and a high schooler, the zoom meetings were bringing our network to its' knees. Antonio came out, evaluated the situation and we scheduled time for the work to be done. Ed showed up as scheduled, was super knowledgeable, personable and professional. When our quirky home threw him a couple curve balls, Ed didn't flinch. He stuck with the installation, and was super communicative throughout the entire process. I would definitely engage RSF Home Theater again, and would be stoked if Ed was who got the assignment. Great folks, great work, EXCELLENT results.

This company saved us us THOUSANDS of dollars, not hundreds on our dedicated home theater and my…read morefavorite music all over the house and backyard using our voice. So This jeff m. with no picture is seriously WRONG, wrong, wrong about this company. They know what their doing as promised, on-time, and budget. In addition I just wanted to let everyone know what an awesome job they did for us in installing our WiFi system in our home. Its blazing fast now even outside by the pool. Look at the pic I added to the post. I have no clue what beef this guy that has a dog for his face, of calling this organization crap, because they came in and replaced the outdated modem/router we were renting and added these access points around our estate. I would highly recommend rancho santa fe home theater to anyone. Don't let the name fool you, they really are looking after your best interest and long term relationship. Keep up the good work!

The team at Simplicity is Awesome. I have worked with them for all my IT needs for over 20 years…read moreand always left feeling confident I made the right choice. From basic personal stuff to complex business needs they always help me out. They make it easy to run a small business without breaking the bank. Don't read any more reviews, they are great.

So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

Joey, Those of us…read morewho have used your services will wait with bated breathe until you return. Your generosity and congenial manner is sorely missed in IT, data retrieval and general computer repair. If there is anyway for you to update us before December 31st, please do so! If not here on Yelp, no matter; we will find you! Hope you and your family are well and happy. Take good care! Alan & Lois

Fusion Factor is an amazing company! The organization has a great culture and all team members have…read morean equal opportunity to move up! I highly recommend anyone to work for this company!

I made an appointment with them..They didn't show after I had taken the day off work to be…read morethere..They didn't even bother to call, the guy sent me an email like 2 minutes before the appointment time, I didn't even see the email until hours later. Sadly, just another company who simply doesn't care about customer service to the 'little guy' in business.

We really appreciate Suretechs! They came to do a small job for me that most other companies…read morewouldn't do because the "job was too small". They removed an old, non-working tv and recommended a newer model and size tv and installed it. They were fast, responsive and professional. Left the area they worked in cleaner than they found it! White glove service! I would recommend them to my family & friends.

We have had our Control4 Home Integration System for approximately 8 to 10 years. We updated to the…read morenew CH-250 about one year ago. We have been using SureTech for the past year as the goto for updates & system management. One june-14th, 2014 our control4 system had crashed. We called SureTechs and they were able to send out a tech within two days. Richard showed up on time & completed a re-install of firmware, which was stored on his laptop from a previous visit. He re-assured us that our unit has a two year warranty and would be replaced if it crashed again at no additional cost. Upon completion of the 2-hour appointment, we asked if we needed any further updates. He stated our system was up-to-date with the latest firmware/software. He stated there's a 30-day guarantee if we should have any problems/issues. Three days later we noticed our streaming apps were missing (TuneIn, Rhapsody), which we had previously paid for with the installation of the new CH-250 unit. We immediately called SureTechs. A tech came out about two weeks later to address the problem. The night before the appointment, We were notified that we would be billed for parts/labor that were not under warranty. We agreed to those terms, knowing that we still had one more year of warranty coverage. On July 2nd, 2014, another SureTechs rep came out and re-installed the TuneIn application. He arrived one hour late, and smelled like an ashtray. However, he was very courteous & knowledgeable. Our system is back to its original working condition within an hour. He requested payment of $170 and we received an email from the president, Dan Merrill, demanding payment of $170. We called Dan to question the payment, stating that SureTechs repair on 18-Jun-2014 did not do a complete re-install, and had left out our TuneIn app. He was adamant that this was a service call, to be fully paid. Dan refused to allow us to state our case. He said, "This is not open for discussion. Do not contact me again." & immediately hung-up. We have since contacted Control-4 corporate in Utah. They are looking into this matter. My partner & I are both professionals. I am a retired Doctor & my partner is a retired software engineer. We find it unbelievable that someone in Dan's position, would treat clients in such a manner, & demanding we pay for their mistakes? What happened to their 30 day guarantee? We highly recommend when looking for a home theatre install & maintenance company, that you look elsewhere. This is not a company you would want to deal with!

Daniel and Jacob were awesome!…read more 3/4 century Mt Helix 3,000 sq ft ranch home with poor wifi, now three hardwired eero 6e and screaming reliable speeds. Prior 10mbs download if we were lucky. Now 400+mbs download speeds throughout!! No more buffering!! Thanks guys!

Used Adium Tech to install a television at a business that I run. The service was completed as…read moreexpected, in a timely manner. However, the overall rate was double what was originally quoted because of "travel time", which is understandable I guess. Since the work was completed for a business, I paid for the services via check to a personal account of an employee/owner of Adium Tech. After the work was completed, I reached out requesting a w9 for our tax and accounting records, and I was told "I dont have one of those, I don't know what to tell you." After explaining the situation and why we need a w9, they further stated, "I dont know what you want from me, I have to go now." Bummer to have to write this review because the actual work completed was very well done, but the business operations and legal side definitely need work.

John is great, smart and very reasonable. He spent a lot of time on my iMac and although he…read morecouldn't fix it due to an unrepairable hardware problem, he did not charge me for his time. I will definitely use him again if a need arises.

After we finally got tired of having to turn our laptop off and back on, because it was being soooo…read moreslow, my husband found John on google just looking for someone to repair our laptop. We called around and got pricing, and for sure John's pricing was decent. When I spoke to him on the phone, I felt confident that this is the guy that I should take my laptop to. My laptop was being so slow and we depend on it for work and school. I dropped it off to John and picked it back up within 2 hours, other people I had got quotes from told me it would take 1-3 days to get it back. John was friendly and his communication was superior. He told me that he would have my laptop running like it was brand new, and that's exactly what he did. My laptop is literally running faster than ever. I would highly recommend him to anyone with computer problems, and now I know who to go to if I ever have problems with other pcs in the future. THANKS JOHN!