So glad there is still trust worthing local IT support. I brought my laptop in to get the power button fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80 read more

Protech Computer Repair - Broken power button - IT Services & Computer Repair Near Me - Poway, California

I called to ask how much for a diagnostic. Was told cheapest solution to my problem (Broken touchpad? Use a mouse) but also answered my question read more

Stoped in I needed a firmware update downloaded and put on a SD card ( I am a computer dummy ) the owner Joey was the nicest guy he got on the website and downloaded the file and put it on the SD card for me and it worked great thank you so much Joey ( Protech Computer Repair ) any one looking for repair work this is your PLACE check it out 5+ stars read more

Joey has been my go to guy when it comes to computer stuff. This guy is knowledgeable and will sit down with you and explain to you in detail why your computer is down in a language that an non-tech person can understand. Yes he does not charge you for consultation. He gives solid advice! He never disappoints. read more

Joey is my "go-to" computer person no matter the issue. He has never failed in solving any of my computer issues and explains it in a language that I can understand. read more

The guy was super cool. I brought in my gaming PC that I had build that was having issues. He gave me some suggestions to why it's having issues, and how to fix it free of charge. Super helpful, will go to this place for any computer repairs. read more

Stopped in with my laptop due to speaker not working. After diagnostic and testing the tech (sorry, didn't get name) found the problem and was able to fix the speaker sound. Left with my speaker working with no charge for his time & effort which I would've happily paid. Thank you! I'll be sure to think of Protech in the future and will recommend when I can. read more

I took my son's gaming computer in for service, the unit would keep rebooting. Protech was able to diagnose and resolve the issue at a fraction of the cost I expected to pay. I will be using this company for any computer issues in the future. Outstanding service. read more

I "knew" my hard drive was cooked. I brought it in to Protech and he hooked it up and it appeared that it was on its way out. I knew the replacement cost and agreed but when he was working on it more he realized a couple of virus protections I don't even use were causing it. He uninstalled them and called and told me. He could have made more money by being less than honest and I'm still smiling from his wonderful ethics and way of doing business. Take your computer here!!! Plus, he's wonderfully nice! read more

Ten stars. Helpful, knowledgeable, quick. Refreshing to find such great service today.

Protech Computer Repair is awesome! I can't imagine any unkind word about the skills, professionalism, and fairness that I've always gotten from Joey. He is the "real deal!" read more

Joey is absolutely amazing! He has helped my business and personal computers over many years. He has the best customer service and very knowledgeable! I appreciate his service , expertise and his advice for any computer problems or issues. Thanks a million Joey! read more

I don't write reviews often but this shop deserves one and 5 stars. I've had this issue with my gaming pc for about a year. I took it to a different shop before coming here, and they took 3,4 days to finally get to it and test it. They told me they tested for a full day, and they can't find any issue. When I took it back, the problem was still there. Therefore, I took it here, and the owner of Protech tested and found the problem within 10 mins of testing right in front of me! He ordered and replaced the part for me. I've been gaming with no issues. He was very knowledgeable, efficient, and friendly. The price was also reasonable. I would only come here from now on if I have any pc issue or wanting to upgrade my pc. Highly recommended! read more

Joey is a one-man show but don't let that fool you. He is honest, VERY knowledgeable and fair with pricing. You can tell he loves what he does and takes the time to speak with you at length before making any suggestions or pushing with the cost for the work. I've been a customer for 5+ years and I won't go any where else for my computer needs. read more

My iPad was repaired quickly and is now working fine. It had a power problem from the recent power shutoffs in Simi. The problem was diagnosed quickly. I would recommend this company. read more

Identified the problem with my gaming PC really fast and suggested which parts to repair. Service was very good and fast and he is very knowledgeable about the topics and questions I asked. If you are unsure of anything he explains the reasoning and the solutions very well, and gives options as to what you are looking for, in my case it was a broken aio cooler. I was able to get my PC back to working better in a day, as well as with some tips on how the parts worked. The price is also very good for the service. I highly recommend especially if you need your machine working fast. read more

I forgot to write this review in May of last year, but I built my first gaming pc with my friend. Everything was going well but we had a couple of issues with some lights not connecting even tho everything was functional, and Joey took care of it so fast I was speechless. Joey is someone I would definitely visit. read more

I've used Joey several times over the years. Hes come through every time including a full motherboard replacement and tear down of a complex server with 10 hard drives, to a simple ooops that needed a hard reset. Hes my guy! read more

I had my PC repaired this morning. Diagnostics went super quick and I had my hard drive and windows reinstalled in less than 2hours.

Upgraded HD to SSD on an 8-year-old laptop. One of the best computer-related business interactions I have ever had. Joey is friendly, knowledgeable, and gets the job done quickly and efficiently. His services are very competitively priced. So pleased with every aspect of this transaction. read more

Very satisfied with the quality of work done by the man working there. The price was really good considering how much he did for my computer. I had a gaming computer that I tried to build and had some trouble with it starting and he quickly diagnosed the problems and fixed them and did some cable management and put my computer back together. He was very knowledgeable. I would definitely return in the future for any computer needs read more

Joey does it all--software, hardware, good advice on when to repair and when to get something new. He's kept several of my computers running long after they should have given out. He's amazing. read more

There's are plenty of driveways to get into the lot that's shared with other business. The one closes to north park produce and CVS are the low car friendly one. The parking spaces are normal size and this place is right across from Union Bank. Joey the owner is very customer service oriented and knowledgeable about his craft. He works with you and gives you options for your situation. The price is fair and very comparable. The amount of time and work Joey puts into your problem is worth it. I rather have it done and fixed right the first time. If i have any future computer problems I'll be bringing it to Joey. I would recommend this place to my family and friends. I'll be a returning customer when I have any computer problems. read more

Joey works wonders. Please consider his services as opposed to purchasing a pre-built gaming PC as well. He has done right by me for the 5+ times that I have asked him to provide his expertise. Thank you for saving me money. read more

I wish i could give 10 stars, Joey took me as a walk in and did a day or 2 of work in just 30 minutes. Price is really really good for people who dont know what to do about your computers or who arent tech savvy who just wants a pc/gaming pc I definitely recommend going to Joey he is definitely worth every penny. read more

I've used Joey's services on several occasions and he is always first class. I recently had him build a new gaming PC for my kid using parts that I bought online and which Joey okayed beforehand. When my kid started having issues with crashing during gameplay, Joey had a look at it, ran diagnostic tests and ascertained that one of the RAM sticks was faulty. He removed it, tested everything again to check it was all working and didn't charge me a penny. Not many professionals as skilled, honest, and pleasant as Joey out there anymore. Highly recommended. read more

This is the second time I went to Joey, he is very knowledgeable and fixed my laptop issue without charge! He is highly recommended!

Great guy. Brought it in to the store and had it back in a few days. My 2012 iMac was running so slow. Literally like watching sap come out of a tree. I was tired of wishing it would be all ok the next morning but it wasn't. Finally called and got it done. Everything is working great now. I'd go to him again for future issues. read more

Highly recommend. Repair shop is a 1 person operation that is very fair, reasonably price, and honest.

The skill with which they repair computers is amazing. Friendly, curteos and knowlegeable the repais are done quickly. I've used them several times to cure some serious viruses on my computer and of friends of mine and they don't miss a beat. Very price competitive with other shops but better knowledge. If you need computer service of any kind, this IS THE STORE TO WHICH YOU SHOULD GO! read more

I found Joey Wu, the owner of ProTech Computer in Poway, through a Google search. I was very pleased with his work, his professionalism, and his prices. I brought in my son's PC which he uses for gaming. Joey was patient and thoughtful as he listened to my weak effort to explain what was wrong with the computer (because I am neither computer savvy nor am I a gamer). Joey was thorough in his troubleshooting, ordered and installed a replacement graphics card, and finished the transaction by charging me a very reasonable rate for his work. I decided to write and post this 5-star review because everyone needs to know a reliable computer repair person like Joey who they can count on. read more

Great service. Reliable crew. Great results. Thank you Anthony for helping me fix my computer!

After another computer repair place wanted a deposit of $99 just to diagnose the problem, he charged $29 deposit and diagnosed the problem immediately. Very knowledgeable and reliable. read more

Joey is the man! After the Geek Squad tried to rip me off - I decided to find another alternative and was glad to find Joey. He recovered my data and walked me through all the steps at an extremely reasonable price. Do not hesitate to call or walk in as Joey will take care of your computer needs ASAP!! read more

Very Helpful & Honest. I brought in my 10 year old MacBookPro for service. The man in front opened it up and told me it was fried and there was nothing he could do to fix it. He could have taken advantage of me and charged me money for some type of BS diagnostic test. Because of his honesty, I will be saving his number and will be coming into this shop for all my future MacBook issues. read more

I panicked when my hard drive crashed and my computer wouldn't boot up. And my backup was over several weeks old, so I was really screwed. I went to Yelp and found Protech and I'm thrilled that I went to Joey, the proprietor, to get things sorted out. He installed a new SSD hard drive AND was able to restore many of the files from my "dead" hard drive. He didn't promise miracles (in fact he said "I'm not really hopeful of getting anything back, but I'll try") but he did in fact perform them! Since other computer issues I had were more complex, I ended up being in his shop for a couple of hours - and I saw a steady stream of customers. The returning customers rarely asked for a quote - they just left their computer, took the paperwork and left. I now know why. Joey got my computer working again and did it at what i thought was an extremely reasonable price - same thing for the data recovery. He's very reasonable for the value he adds. In a couple of cases, he told people it wasn't worth repairing their computer - "I can do it, but I don't think that's a good idea in your case." Total down-to-earth honesty. I cannot recommend Protech's services highly enough. This is definitely where I will come for all future computer needs. Joey is a competent, honest service provider. Imagine that! read more

Our newish computer would not boot up and we called this shop. He recommended trying a couple of things and when the computer did not respond he said bring it in any time. 30 minutes later we were at the shop and about two minutes later he had us back up and running. Turns out the RAM memory had wiggled loose. He then answered some questions my son had about slow speeds and he recommended upgrading to 16MB RAM, when I asked if he would do that, he said he did not have the RAM on hand but we could easily order it on Amazon and then showed us which memory to buy and would work for the computer and how to install it. No Charge! We are newish to San Diego and finding a go to computer person here has really made my day. With three teenagers at home and now with remote learning we will be back and I will feel good about using these folks every time. Thank You!! read more

I am glad to have selected ProTech when my laptop required attention. Joey resolved the issue in about a day and charged a reasonable amount. Not that I'm looking forward to more computer problems, but if/when they arise, I will bring them here. read more

Joey at Protech Computer Repair is so knowledgeable and helpful. My PC had some water damage that glitched out the screen and damaged the charging port. Before even bringing my PC in, he gave me free advice over the phone in case I wanted to try and work on myself. Wanting my computer in the hands of a professional, I trusted Joey with it and am so glad I did. His pricing was more than reasonable and his knowledge and care exceeded my expectations. Highly recommend Protech Computer Repair! read more

Went in there for a slow internet. Found out it was t my computer. He was very helpful informative and knowledgeable. No charge for the good news that my computer was not broke or infected. read more