American Services is one of those rare completely honest family-owned businesses. I called…read moreAmerican Services to perform a pest treatment, pest inspection, and chimney inspection. They sent Andy who did an extremely thorough job spraying and inspecting my house for every pest in North Texas from termites to fire ants to rats to moths. Andy also patched up my chimney and did an excellent job at that. I spoke with Charlotte, one of the owners, who provided me excellent customer service and ensured I was 100% satisfied. If you are looking for extermination or chimney services in the Dallas area, look no further!

If I could gave a NEGATIVE I would.. BEWARE HOMEOWNERS…read more Filed on American Services, Inc. 1713 Lombard St. Garland TX 75043 Complaint : Company call 4 fireplace(FP) repair in-home,he offered to look @ outside FP free. I declined. 1 tech removed FP batteries outside 2 scam more money. Waste Of Time -FEB 25th I had American Services come for in-home Fireplace repair. Company I called 4 fireplace(FP) repair in-home, while there the older technician stated if they could not fix the Fireplace it would only be $99 I agreed to pay. He was told I had no issues w/the outside FP & was only having an issue since Xmas W/inside FP. I explained to them that the FP outside works fine he (Older Gentlemen) insisted on looking at it, & stated it would be no charge. Saying he could not find model on unit inside. I declined service to it. I went about cooking & the 2 men worked on inside FP. The older man stated he couldnt find a model/ serial # & w/o asking exited the back door to outside FP located right off the living which was clearly visible through windows. He returned & stated he wanted to look at that FP & it would be absolutely free while he was there. He then asked for C batteries saying he needed for FP outside I said why it works you flip switch. I said that was impossible b/c we just had a handy man come out & turn the FP on and I was calling the builder to see if he had put batteries in the panel b/c they were the last to service the unit aside from our home inspection team. I then called handy man & my husband who had just left. He also stated we just had the unit on, and asked was I watching these guys, I said the cameras on. When I went outside to observe what was going on both man were standing along side the panel and one handed me a C Battery from pocket. I stated why its not wlorking and was just on a few nights ago I then walked around to show him how to turn on and observed the 2 standing near the panel behind the fireplace where I stated you just flick this switch, upon doing so I observed they had opened up the panel and took out batteries w/panel box empty where the batteries go. I stated it just had batteries there, whats going on to both men. One of the men stated they could run to the store. I said it is no need I will call the handyman and have him come by or the builder, being that my home is new. Also the older man asked me to go to store to get C Batteries, and stated he did not have any on his truck. The other technician pulled a C Battery from his pocket and said you can get one like this it is a C Battery. He (Older Gentlemen) again stated, Im not charging you for nothing but the $99 for the inside unit as we discussed, this outside one is free. I again said don't worry about this unit, I will have husband look at the unit when he returns. He stated by the time I returned he would have everything written up so they could leave. Although I felt uncomfortable leaving the men in my home, I dashed out & returned, & I believe by me being a woman, he had the upper hand by refusing to look at the inside unit & give an estimate. He insisted. I had to stop cooking and rush to the store so I could get these 2 characters out of my home. I left the men in my home with my Adult son and when I returned with the batteries he said they were for the outside panel. I stated it did not need to be fixed and there again was nothing wrong with it. As I stated that the older technician took the batteries and put into the unit and the FP popped right on. We returned inside where the technician proceeded to tell me that he could not fix the inside FP and would call with his diagnosis after he look at parts online. He stated he could not offer a warranty on the unit he brings out and I said then no thanks the only thing going forward I want to knw is can the unit be replaced w/another type of unit if not this concludes our business. The tech then wrote up the receipt where I gave my card info & stated he was billing for 2 FP repairs, I stated you said one was free, & he stated he would rewrite when he got to office. I agreed. He then asked me to read out my card info, I did & he said he's be in touch. He called stating he lost my card info & needed it again, I said locate my card info I gave you for service when u came. FP still not working. Your Desired Resolution: Now sent a bill for $214.34 stating I owe for 2 FP's which is a lie. I called or contracted for 1 FP and paid for one, the company stated they lost my info after the technician wrote it down when he was here, I read it back to him, he then took my credit card info and 3 digits from the back and wrote them down again. Now Im being called saying they need the information again because my entire credit card information, name and address was misplaced. I have no trust in this company. As a homeowner, & all fairness I will be happy to pay what we agreed which was $99 & nothing more, due to stolen batteries & fraud. Complaint filed w/consumer watch site

I have used these people for 10 years and they raised their prices 4 fold! They charged over $300…read morefor 15 minutes work. Avoid them.

As a first time home buyer who has never had a chimney - this duo was exactly what I needed. They…read moredid an amazing job cleaning, using drop cloths to make sure not to bring any soot into the house. They also were able to repair the few cracks in the masonry. What I appreciated most is that they took the time to answer all of my questions so that I felt comfortable with future fireplace operation. The next time I need a cleaning, I will 100% call them!

Had a great experience, answered all of my husbands questions and advised how much any additional…read morerepairs would cost. Making an appointment was simple and quick! Thanks again!

We hired Robert to inspect and clean our chimney and fireplace. He was quick to respond to our…read moreinquiry. Came next day (a few days prior to the historic winter storm approaching), he was thorough, early and very professional. He determined our chimney was already clean so he only charged us for the inspection. He offered to purchase and install some parts we needed for the fireplace, but I chose to do it myself.(in a hurry to get a fire going ahead of the aforementioned winter storm!) I'll definitely call Robert next time I have a need. You should give him a chance too!

Hector came in and I could tell he knew what he was doing. Old system, I am aware of that, but he…read morefixed the issue and serviced the system as per request. I will be using this company again. With so much dishonesty in the world today, it is refreshing to find a company that is more interested in integrity rather than being greedy. Thank you!! MIchelle H.

This company responded immediately. In less than 24hrs they were out to the home, Hector diagnosed…read morethe issue, and had my AC unit back up in less than one hour. I definitely recommend them.

I had another highly rated company come out, their quote for cleaning and repairs seemed sketchy,…read moreso based on another recommendation I called Vincent. His crew came out the next day. His cleaning fee was almost half (in line with online averages) and while they recognized the cracks the other company saw, said they're fine and what to watch out for. I feel much better working with Vincent and his team.

Great experience with FlameMasters! Vincent did a thorough job of inspecting the fireplace at our…read morenew-to-us home. He assured us that the chimney was in good condition, added a damper clip needed for our gas fireplace, and adjusted the gas logs for optimal burn. Very reasonable price for his services and we feel much better about using our fireplace now.

Our AC went out and we needed to replace not 1 but two entire systems in our house. And from the…read moremoment we called these guys they were professional, timely and gave us a great deal on the AC's. They were prompt when they came for the install and not only did they get the systems up and running.. they also cleared out the old units and cleaned before they left. They were available to answer any and all questions at anytime. I highly recommend giving them a call!

Non responsive to new customers. Awoke this morning to a furnace that would not operate. Found…read morethe com oh any by a computer search. Sent an e mail request for emergency service, sent a text message requesting service and called twice getting only a recording and left a message. No response in over 4 hours. Just from curiosity called telling the phone tree existing customer and the call was answered on the second ring I hung up. That told me they obviously they are disinterested in new customers. 2/2 update. Received two calls from Daisy responding to calls from Saturday. She attempted to deny they ignored new customer calls and attempted to tell me they did not answer the existing customer line. The attempt to gaslight was amazing like I dreamed the calls Saturday. I would recommend avoiding this place at all costs.

I feel it's only fair to leave my honest review. I called and left a message on the automated…read moreanswering machine and stated the jobs I needed done. No response and after several days I called again. He responded by text and said he had to take a few personal days. An appointment was set for him to come give us an estimate and he did send that after our first meeting. At that appointment some additional plans were discussed and another appointment set. This time he didn't show up, didn't call and didn't text. I sent two text to him asking if he was coming and no response. We had plans for the day and we were left waiting and wondering. On my third message I told him he had already had two red flags previously by responding several days after I had called and this was the second issue of not showing and that I could not work with undependable and we were done. Then he finally responded and said he got hung up building a swing set! That's very unprofessional. No I would not recommend him, he seems to work when he wants to as some previous reviews on Yelp have had the same issue. In his defense he seems to be a very nice guy, but I wasn't hiring a nice guy.

My husband and I had four estimates on repainting our kitchen cabinets…read more My son knew, and recommended, these men from the realtor company he works with. No one even came close to matching their price. And the integrity of just dealing with Bryan and his brother, was top of the chart. A+ Always quick to answer any questions. He would text us if he was running a few minutes behind, or letting us know time wise where we were. He was so patient, professional and friendly. Bryan and Jayson worked long and hard. I can't stress enough all the labor that went into these 30+ year old cabinets, prepping and painting. My kitchen was well protected and they took extra care to protect the appliances, as well. They were prompt to correct any issues that came up. And the final results speak for themselves. Highly recommend and we will use them again!

Anthony was early to our appointment and went right to work. He installed a hot water heater and…read moreidentified a leak that he also fixed. Also repaired a shutter on our front window. I highly recommend 183 Handyman. Support a local Irving business.