Great service! Well priced and overall quality work. Will use them again in the future. Ben and John were amazing

Very professional technicians & have no complaints on their service or communication during* the process. We had our duct work cleaned and our chimney. I reached out to the technician and original contact two weeks after the service (we've changed air filters, house cleaned, etc) about the significant dust issues we were still having in our bedroom. No response from either person. Disappointing after paying $1500 and still struggling with the dust.. To note, the cleanup process was also rough after the service as there was dust and debris all over. Had to have house fully cleaned by a cleaner. Main complaint and reason for the 3 stars is the non-response after the job was completed. read more

They responded very quickly and it was not the cheapest but they came out right away and got it done! We had a very dirty chimney which we believe was causing us allergies over the last year or so. But ever since they came out to do a chimney sweep it's been a lot better. They were very professional and they text me when they were on the way so it was great! read more

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SafeAir Duct & Chimney did an outstanding job from start to finish. Technicians explained the procedure clearly and worked efficiently with professional equipments. The difference was incredible. Our ducts looking like thick layers of dust looking brand new. read more

SafeAir Duct & Chimney - Air ducts - Air Duct Cleaning Near Me - Dallas, Texas

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Great communication and amazing service! Very pleased with everything. Fixed cracks in chimney, cleaned chimney and fixed crown. They were also timely and were here when they said they would be. read more

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I provided when the dryer vent was cleaned the last time and was quoted for $79. No formal quote, just Yelp message. Then they showed up 1.5hrs earlier as picked and had to do an "inspection" first -- which was the first red flag. The inspection showed that this needs a "deep clean" for $299 which was then immediately sent via text message payment link. No such invoice with the old quote. I was told by the technician that I got quoted the "maintenance" service that is done every 6months. The yelp chat showed no mentioning of maintenance cleaning on top of the project in yelp mentioning the last cleaning being more as two years ago. I showed this to the technician. I said I am not interested, showed the message in the chat, mentioned that this is most likely fraudulent business practice and that I will leave a negative review. Out of the blue they were able to do the job for $79. They only kept my business since I don't want to waste more time on a simple and fast task. One extra star for making it right. Another star for giving me unasked $20 off the "maintenance" price for the inconvenience. read more

I can't say enough about SafeAir Duct & Chimney. They were professional and helpful from start to finish. My fireplace is functional and their prices were way better than others. I highly recommend them for chimney cleaning and dryer vent cleaning. read more

Mike and Richard came out on a Sunday and had the issue with the dryer vent in no time!

UPDATE: The owner contacted me and apologized for the confusion, and gave me a much clearer estimate. The range still goes from significantly less than other companies' minimum to significantly more than other companies' maximum, but it seemed clear and upfront. But it took telling them I was taking my business elsewhere due to their quoting process before I received that contact. Original review: They might do good work - I don't know - but I don't like their quoting process at all. I requested a quote for dryer vent cleaning. I received a quote for a $49 "flat rate," with a bunch of stuff about how they were going to inspect my whole house. So I wrote back asking whether the $49 was for dryer vent cleaning or the inspection. They wrote back that right now they are doing free inspections, but didn't answer what the $49 was for. I asked again and was told that is their normal inspection fee. Still no quote for a dryer vent cleaning. So I asked again for a quote for dryer vent cleaning. They then sent me a quote for a "basic annual cleaning" that was considerably lower than the other quotes I have been getting. I never said anything about how long it had been since my vents were cleaned or how my house is constructed, so it seemed strange that they would be quoting with those assumptions. I started reading reviews and one of the first ones said they quoted low and then said the vents needed a "deep cleaning" at a much higher cost (higher than the other quotes I have received) once they got there. Which is what I was starting to suspect based on how they were answering. Most other companies have given me a range of costs and have been open about the cost varying within that range based on difficulty - which I find reasonable. I have given up on getting an open, honest quote from this company. On the plus side, their responses were almost immediate and professional, so if you can get a straight answer on a quote I don't know of any reason not to do business with them. read more

Great service will use them again in the future. They came out for a quote and got it done same day. Thank you

The service man kept us in the loop throughout the entire process. Provided before and after photos of the system as he completed his inspection and correction process. He also showed us exactly where he found mole so we could see for our selves. I give him a full 10 out of 10 read more

Their work was amazing and explained thoroughly. They're the best, and I'll be sure to use them again! I highly recommend them! read more

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Mike and his team completed our custom fire pit without a hitch ! On budget, on time, with very little disruption. To us, I highly recommend this team read more

SafeAir Duct & Chimney - Custom fire pit , soon to be clad and capped. Very nice work from mikes tea at safe air and chimney ! - Air Duct Cleaning Near Me - Dallas, Texas

Avi and Abram were amazing! Friendly professional and excellent service!!!! Highly recommend! read more

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Repaired the chimney and cleaned it. Avi did a great job I would recommend them to anyone needing work done on their fireplace read more

SafeAir Duct & Chimney - Air Duct Cleaning Near Me - Dallas, Texas

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Joy and Richard came out to our home on very short notice and went above and beyond. We were expecting just an estimate, but they jumped right in and got everything taken care of the same day! What we thought was a whole group of bats in the chimney ended up being a single bird . They cleared the area to work safely, removed the bird, secured the chimney with a net, and sanitized the space. Super professional, quick, and thorough--we highly recommend them! read more

Thank you Mike and Charlie for installing the back panel and doing a great job cleaning and painting my fireplace and chimney! read more

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They did a great job cleaning out my dryer vent. Overall customer service experience was good.

Thank you Mike for cleaning my air duct and chimney. This was great service from them. I would highly recommend this company. read more

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Called for routine chimney inspection and cleaning and everything looked great. They were able to check inside and on the roof and noted a small rust area on top and recommended a cap be installed to prevent future damage due to weather. They sent an estimate right away that we will be wanting to install in the future. Chimney was cleaned thoroughly and they even took time to place tarp out to prevent any mess to our living room! They also did much needed dryer vent cleaning that was a potential fire hazard and got it all deep cleaned out and showed me what they were able to pull out. Absolutely happy with their work they made everything seamless and will definitely be using them for our yearly cleanings. Highly recommend! read more

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Thanks safe air team for fireplace services . They did a great job I am very impressed ! read more

SafeAir Duct & Chimney - Cleaning - Air Duct Cleaning Near Me - Dallas, Texas

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Great job Mike for converting to chimney to wood burning. The custom chimney cap is also fantastic & you repaired my damper when no one else could! read more

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Thank you Mike and Richard for the outstanding service and a very clean and safe fireplace! read more

SafeAir Duct & Chimney - Cleaning fireplace - Air Duct Cleaning Near Me - Dallas, Texas

John and Jonathon replaced our main gas valve on our fireplace. They were very professional, pleasant, clean and conscientious of the job! We would highly recommend their service. read more

The good news. They fixed my fireplace and the men were professional and friendly, no issue with them at all. Bad news is everything else. I was scheduled between 1 and 4. At 2:00 they called and said between 2:30 - 4:30. At 4:30 I called them and they said 5:15. They finally arrived after 6:00. They were in the house approximately 20 minutes of which 10 minutes was waiting for a cost on the part. Biggest issue was cost. They left the old part and I looked it up on the company's website; it cost $132. My bill was over $800. They listed $775 for the part; a 587% markup which I consider completely unreasonable. A fair profit is expected but this wasn't that. I was gouged. Twenty minutes and a $132 part cost over $800. I sent an email to the company to discuss this and no response. They did a good job on the job itself but I would advise extreme caution with the pricing and scheduling. read more

Yannis did a great job! When things were unclear rather than just diving in and dismantling everything, he figured out a way to fix it.

We had a water leak coming out of our mantle when it rains. Mike and his crew came out and found a crack in our chimney topper as well as flashing that had come loose. They came in and repaired everything at a great price compared to other companies I'd received quotes from. They even cleaned the fireplace as well. Highly recommend their services! read more

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Thank you Mike and Charlie for such a quick job. Wow, I never expected it to be so fast, thank you!! read more

SafeAir Duct & Chimney - Air Duct Cleaning Near Me - Dallas, Texas

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I guess my husband and I should have went with our gut when we wondered if there was something off about their offers to fix it and their "discounted" price despite several upsell attempts. They get two stars for at least being quick and responsive however, the work left our home a mess including debris all over each room that they did not clean and finger prints on the ceilings. When we initially complained, they said they would make it right and continued to promise to come back the next day and the next and then proceeded to never show up or respond. The last straw was when we just had our AC inspected just 3 months after their guaranteed cleaning only to be told the ducting is still pretty dirty. This work was not cheap though the quality definitely did not match the price. It is very frustrating be out of a few grand and have very little to show for it. We have learned our lesson. read more

Came out on Thanksgiving and replaced the gas distributor on the fireplace. Highly recommend and friendly service

Mike and Charlie were great doing my annual cleaning! On time and we're very clean and friendly!! read more

SafeAir Duct & Chimney - Air Duct Cleaning Near Me - Dallas, Texas

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We really appreciate Mike and Charlie coming out last minute in a Sunday to clean. We had another company come by and give us an estimate that was way too expensive and we sent them away. We were surprised to find that SafeAir was able to come out to us last minute and take care of our chimney in less than an hour. read more

SafeAir Duct & Chimney - Chimney cleaning - Air Duct Cleaning Near Me - Dallas, Texas

Thank you to Mike and Charlie for replacing the chimney cap, fixing the wood outside, adding cement to the base, repairing the mantle, and to top it all off cleaning the fireplace as well! Excellent work and great communication! Mike and Charlie are the best! They are even so flexible with work schedules! The pricing was also super reasonable especially compared to others we looked at. Thanks a million! read more

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Ty Mike for an excellent job. Ty so much for your perfect service and allowing us to use the fire place this winter... highly recommend! read more

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Thank you, Mike and Charlie, for performing a deep cleaning of the chimney! They were friendly and informative and gave me a good deal on the service. Can't wait to use it now!! read more

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Great punctual service! Thank you Mike and David for being great. You left our fireplace like new. Explained everything very well. Prompt, professional and courteous. Highly recommend. Thank you again. read more

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Avi and Abraham did great work cleaning my dryer vent! Quick and efficient and up front pricing.

Great work. Highly professional. Very experienced. Thanks for installing custom chimney cap read more

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After an initial assessment of our 30-year old gas fireplace in Sept, we were given a price to replace certain parts. We agreed and SafeAir replaced the parts. After turning on the fireplace (via remote) one time, it didn't work anymore. SafeAir did not promptly return, but they did come to check out the problem at which time they said they would need to replace the system they put in but recommended upgrading to a newer system than what we paid for. We opted to have the same system we bought replaced. SafeAir was slow to return with the now 2cd system but did and installed it -- but it wasn't the same system and was a downgrade without a remote, requiring us to pull out the glass and reach beneath a log to ignite the fireplace. when we requested that we receive the same system, we were told that we really needed to upgrade to a more complete system because of the age of our home/fireplace and I was quoted $1,200 to upgrade. The workmen removed the system they'd installed, continued to push for a an upgrade and we agreed to think about it. A few days later, in speaking with the owner, we were told we only had two options: 1. SafeAir would put in a whole new system for $6,000. additional dollars are we would receive a refund. When we asked about the earlier $1,200 we'd been quoted to upgrade, they ignored the question. We did receive our refund but this was a 3-month ordeal, we have no fireplace - the space is literally gutted now. We cannot recommend SafeAir as a reputable company to work with. We are extremely disappointed. read more

Avi was on time and did a great job clearing out our dryer vent clogs and was done quickly. I will use the company in the future.