I just called Computer Concepts, asking for help with some Popup Notification Banners on my New…read moreDell computer from Costco, they calmly walked me through the process to remove them, it worked flawlessly. He also recommended some good Anti-Virus and Anti-Malware software. Excellent customer service, I highly recommend anyone with computer issues or even if you want a really good computer built by experts, give them a call.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Used for years and worked in Social Work, so I appreciate the community based approach, but most…read morespecifically, the fact they had classes for low income and a hands on store. That dissipated since Covid, now I compare to many other businesses that adapted to online/ remote &now are more sterile w/o human interaction. Mostly, you sacrificed workshop for convenience &honestly, I did OutPt crisis work through all of Covid, so I don't have a lot of sympathy. Another Org that fits the current model of- let the "consumer" do the work and "we don't even need to see you, TK

I bought latitude_5580, and it is is unable to complete the set up. Error message reads as no hard…read moredrive installed. no bootable drive found. That is disappointing, but more disappointing is that i have sent three e mails and left 3 voice messages @ support@interconnection.org and 206-633-1515 ext 124, over the past 2 days and yet there is no response. While the paper which came with the laptop says under (Fast And Easy Help) WE strive to provide great customer service. our support team is located in Seattle, Washington and is available to you Via: support@interconnection.org 206-633-1517 ext 124

I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

We have used Peel Tech for years now and have had good experiences. But recently we had a very…read moresimple job that only took 15 minutes max and was charged a full hourly rate of $125, which seems quite unreasonable. We've had plumbers who have adjusted their fees down when the fix was so simple, but not Peel Tech. It was a total rip-off, although the problem was fixed. I do not recommend anybody using them without getting clear information on the fees that will be charged up front. Not customer focused in my opinion.

I called Peel Tech because were were have problems with the printer set-up, internet cuttting out…read moreand a lot of email problems. I got a prompt call to setup and appointment with Scott and i was relived. Scott showed up worked through the problems and also discovered that we had two routers and that they might be fighting with each other. So he set it up so that one router became the prime source and took the information on the other router from Comcast to see if it was out of date ETC. I got and email saying Comcast Router was current and let's just leave it along unless you have any additional problems. I could not be happer with the results from Peel Tech.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

I heartily recommend Daniel's work. He gave my ten-year-old Macbook Pro a new lease on life. Now I…read moredon't need to pay 2 arms and 2 legs for a new laptop in the middle of the 2026 rampocalypse. Daniel was able to replace a dead, swollen battery and a bad speaker, at a price which I considered reasonable, and with amazing speed (considering that those items are glued into the top case of the laptop). He told me which day he would be able to start the work, and arranged with me to bring it back in on that day. The work was completed exactly as promised, and I had it back in my hands before I even missed it. He also gave me some excellent advice. For example, this laptop has the famously flaky "butterfly" keyboard and it was typing double-letters. He was very clear, before starting the work, that the job to replace the keyboard was difficult and risky (again, because it's glued into the top case). It's hard to source a good keyboard, and might result in a keyboard that would just go flaky again. So he just stuck with the agreed-upon battery and speaker fixes. (Later, it turns out that I was able to replace the individual flaky key switches myself without having to remove the keyboard at all.) His most valuable advice was to teach me about the existence of a third-party tool ("OCLP") which would allow me to install OS 13 onto the laptop even though Apple only allows OS 12 on it. After getting the laptop back from the battery replacement, I tried it, and it's working great on OS 13 now. This was important and well-timed advice, because Chrome is going to stop releasing updates for OS 12 this month. And while I was in the shop talking to him, he was multitasking and helping other customers, too. He matter-of-factly fixed a bad audio driver on one lady's Windows laptop as they stood there at the counter. I'm very impressed and satisfied with the work. It's like having a new laptop again. So if you need your laptop repaired, definitiely bring it in and have him give you an estimate. I wish I had done it sooner.

Took laptop for two months after quoting two weeks for a repair. Complete lack of contact from the…read moreshop throughout the process, needing to be reminded multiple times by myself to order a part required for my repair. After all of this the repair was unsuccessful and left my laptop in worse condition than when it was dropped off. Incredibly unprofessional and overall a very frustrating experience.

Suddenly found my battery was totally dead at a time I couldn't be without my phone... is there…read moreever a good time? iPhone battery replacement. Convenient, 2-hour service, pleasant technician.

He sold me a hard drive that collapsed in 2 months It was also slower then what I had. I went back…read moreto the store. It was closed. Why would I give yelp my e mail. they a;ready have it and the business does not exist

I am an UW alumni and have been to this bookstore location several times a long long time ago when…read moreI was a student. I never realized or appreciated how amazing this store was. About two weeks ago, my favorite K-pop group, LE SSERAFIM, was in town and during the encore, they came out in full UW gear. After researching, I found out that the gear was from University Book Store. I really wanted to buy the hat that Chaewon wore and was able to find and buy one there. It was a University Book Store exclusive printed/embroidered on '47 brand Hat. There is a reason I am telling this story though! While I was there, I looked around and see what kind of merchandises they were selling and I noticed that they have done collaboration with quality brands such as Lululemon, Champion (reverse Weave), Adidas, '47 Brand, New Era, etc. Clearly, whoever is in charge of designing the fan gear here knows what they are doing. They also had a clearance section upstairs with items marked down up to 50%. If you're a current UW student or UW Alumni and haven't been here in recent years like me, I highly recommend checking it out. Check out my photos of all the UW gears that LE SSERAFIM members wore during the concert.

I'm not a big book reader, so take this review with a grain of salt. However, I do appreciate the…read morehusky gear and the coffee shop in the store. I've also noticed that books are arranged similarly to Barnes & Noble. I've been told that the books are carefully arranged and sorted via subcontracted by Barnes & Noble, so if you're interested in that, this is definitely the place for you. The prices are a bit high, but they do go back into student support and activities, so it's a good investment. Also, there is a 20% discount or specific dates and timelines along with promotionals for students. but I don't think that these discounts apply to text books. I definitely recommend a university bookstore.

When I came in they listened to what the issue was. Gave me a couple options and helped find a…read moreviable solution.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.