We had a peds. appointment here at 9 AM we didn't get called back till 930 and our doctor today come see us till 915. It was a little irritating but I soon as he came in he was very sweet and very attentive entertain my kids entertained every question my toddler had very funny it was just a lot of hurry up and wait. It's a clean hospital everybody's very polite very nice just the timing and schedules a little off plus they still want you to be there 15 to 30 minutes before your appointment. And with little kids that doesn't always work. read more

I'm pregnant and I went to check my baby with my husband because I was feeling some pain. I went ahead and got to the room and I got some really rude nurse that was questioning so many personal things that didn't even have to do with my health. She was really sarcastic about everything and really rude to me and my husband. She never told me what was causing the pain she just told me I was "fine" and seemed like she kept questioning why I was there. read more

Went to the Camp P. Hospital ER because I had saver potty #2 issues, dehydration, shakes and sweet spells, told the Doctor, they filled me with 2000ml of IV drip, the nurse came back and said "Are you ready to go", I asked what the Doctor said was my diagnosis was and he said Diarrhea. Wow. All those years of college and she figured out the first thing I told her was the issue. Next day went to a civilian doctor and was diagnosed with severe ulcer colitis. Why don't they have comment cards for the command at the hospital. Avoid this hospital and go to civilian one like Tri-city or Scripps. read more

Absolutely the worst Healthcare I have ever experienced. If you want to wait forever and follow everyone around making sure they are doing they job safely and correctly, go here. I am a health care worker and seriously it makes me sick going into this place. They lose labs, clean the site for injections inproperly. I could go on and on. To put it nicely I dread having to go into the "Dr's", oh wait that's right I mean clinician. AND AVOID IT AT ALL COSTS read more

I have never had any bad experiences at the Naval Hospital. I went into preterm labor at 33 weeks gestation and they treated me like gold and had everything ready and on standby just incase my son wasn't breathing when he was born. They did everything the can to try and stop the labor from progressing but my son was determined to come when he did. The delivery team tried to respect my wishes as much as possible and let me have the natural birth that I wanted. They were nothing but supportive and comforted me in my time of need and let me cry on their shoulders when my son was transferred to a nicu at tricity and I was still on base. The pediatricians have also been amazing to be and understand all my concerns for my son. read more

I got out in May. The VA has been very lackluster about getting my medication to me on time. If it weren't for NHCP and their diligent pharmacy staff, I would've likely died before the VA ever got back to me. I thank them so much for keeping my prescription active and relaying that prescription to outside pharmacies! The VA it's awesome, but they're shitty about medication prescription. Thanks again NHCP for always coming through for a vet! read more

Extremely frustrated at the moment, as it seems that there is no communication happening between staff members of this facility. This is the second time that I have been denied my in-person appointment after checking each time that I was able to go. The first time, they said they had no record of me having an appointment, so they set up a phone call appointment 30 mins after my original appointment was supposed to be, which was a little upsetting because the facility is an hour away from my home, but I thought it was fine. The doctor ended up calling me an hour after my appointment time. The second time, my doctor requested I get tested for COVID in the morning (since my appointment had to do with my asthma, he wanted to rule out the possibility of covid) and then go in for my appointment later in the afternoon. I spoke to multiple people and had everything set up. When I got there in the morning, they asked me for paperwork when I told them my doctor sent in an order. Then I went in person to consult family practice about my denial for a covid test, and they said I could go back to the drive-thru testing site and I would not be denied. Well, I was denied again. The people at the drive thru tent then told me to then go to the COVID clinic tent an hour before my appointment where I could be escorted to my actual in-person appointment afterwards. So I go on my way and drive an hour to the hospital just to be called and told that I can't go into the hospital because I'm getting tested for COVID and would schedule a virtual appointment. I'm so upset because I double checked that my appointment was confirmed and multiple people told me to go to the testing tent before my appointment. If I was given consistent information and if my appointments weren't messed up, I would not be upset. There is so much contradicting information and it seemed like no one was communicating with each other. This was one of the most frustrating experiences I've had when needing healthcare. I strongly suggest that if you can, switch to the Naval Balboa Hospital. I was a patient there for 18 years, and they were always on top of everything, and in addition to that, extremely nice. I can't say the same about this place. read more

This place is horrible. The people here are rude and not at all understanding. I had to sit and argue about my insulin with one "nurse" for 2 hours and then still didnt get enough insulin. Plus then my nasty food was cold. Then a morning "resident" was rude and snotty. They obviously need new staff and dietary. The food is bland and poor quality. There is no point in filling out meal menus. They don't follow it anyways. I've received hard as rock sausage and nothing I ever asked for. There is only 3 people in this whole unit that actually care for the people in the hospital. Wendy who is night staff and williams who is morning. I will NOT follow up with this clinic or hospital. Plus I've been waiting over 45mins to eat because once again they haven't got the insulin right. This place is horrible and definitely don't recommend. Find a different hospital or clinic. read more

I just had my baby boy here a few days ago. I could not have asked for a better experience. I felt like I was very much in control of the entire thing and that my requests were very much respected during delivery. I had three doctors attending the birth - I don't know if that's the norm or not - but Dr. Harris, Dr. Dimond, and Dr. Steinberg were all very attentive and answered all of my questions in a way I could understand. I felt like I was being included in the process, not just attending my own delivery. During recovery, I was comfortable and cared for very well. The nurses and corpsmen were all wonderful. I had the same day nurse - Jamie - two days in a row. She was so sweet and attentive to everything. She never made me feel like I was inconveniencing her. My experience was great and I actually told my husband that giving birth was fun and I can't wait to do it again. I think a lot of that had to do with how well I felt I was treated. read more

Absolute garbage. Customer service is horrible and I wouldn't recommend anyone to this hospital. Take the extra time and drive to another hospital. read more

I had surgery at this hospital. Had the best service. Now the everyday dr appts are not the same story. And make sure you get there on time. They won't see you if your late. And bring your ID. The Pharmacy is the worst ever. Plan on a long wait. read more

I have experienced the ER twice. Both times were nothing but quick and courteous experiences. Then again, I had a legitimate reason to be there. I was respectful therefore they were respectful back. The staff was knowledgeable as well. read more

Gave birth here in October of 2015 and my experience was very positive. I had the most patient and humble midwife and my nurses was so sweet and helpful in every possible way. I was put in a HUGE private room after delivery and the staff were always attentive in caring for my needs, especially being that I was alone because my husband was deployed. I would definitely give birth here again! read more

Layout - clean and open space. A lot better looking than the older building. Service - good and bad. Getting in contact with anyone through phone is very difficult. My mom spent over an hour to get a hold of her Cardiologist. It's easier to get in touch with someone in person. Another thing that bothered me was that my Mom was in the ER at one time. She had been vomiting for 2 days. They didn't give her any I've fluids which is very important to give to a dehydrated patient. And they didn't do enough testing. The following day she was sent home without any answer as to what is wrong. It's almost a month since and now only finding out what's going on. I wish this place was a great as it used to be when I was younger. Even upon sitting here and waiting, one of the workers needed to see someone right away for he's had been feeling as if he had good poisoning all night. Yet, they still had to have him wait to figure out what they are going to do. I feel bad for him for he looks pale and not good at all. There should be someone who can at least take his vitals before seeing a doctor. Only some workers my family and I have come across are actually attentive to their work. Professionalism - needs fixing. Many of the receptionists talk a lot out in the opening during their work hours. Personal life should be kept out of public eyes and ears. Please leave a sign if not ready to receive patients. read more

If you are going to the emergency room here have at least six hours of time to kill. At some point I just want to go home but the discharge process is very long and they get upset if you just walk out. read more

Spent the night in the ER. The staff was amazing! What a clean and refreshing nice stay.

Went to the ER and got great service. Had numerous follow up appointments and got great service every time. Pharmacy was packed but waited less than 15 min to get prescriptions. read more

I was informed that you could walk into radiology on TTh from 11am-3pm, and receive "front of the line privileges" for a mammogram. I was contacted by the 52ABMC because I was overdue. I show up at radiology and the clerk says no, 1pm and "you just wait." After waiting an hour, with not one person in the waiting room, I left. Five people discussing personal business behind a desk, and not one updated me on a wait-time. Disgusting service by a bunch of apathetic people. read more

Great/Amazing---So grateful! I had an appointment on Monday, was scheduled on Wednesday for surgery! Everyone was friendly but most of all efficient. I arrived early and was able to get paperwork done. My MRI was out dated they sent me to get up-dated X-ray and back to my appointment with 30min! Saw the Dr, he explained what and why I was experiencing my pain we discussed treatment plan. We decided on surgery---we scheduled and completed by noon on Wenesday. Thank you, to hospital staff and everyone I had interaction with. I am thankful I live close to the hospital and look forward to future dealings with any department! read more

This hospital sucks!!!!!! They ordered me not to eat after 12 because of my procedure and now they screw me over again !!!!!! They won't even do anything I took off from work and so anxious people are so rude !!!!!!! read more

I'm so proud of my hubby by serving our country, this is the first time in 16 years that we have to used tricare and I had to take my son to and emergency room, the service that we got from the front to the nurses and doctors on the back was amazing. Thankfully my boy is doing really good, but most importantly thanks to them. God bless America, all our military over seas like my love, the the Naval Hospital. read more

I stayed with my son who is a Marine recruit that needed an operation for 3 days. Doctors and nurses were very helpful. The nurses didn't complain when I would step out and they had to buzz me in when I would return from the cafeteria. read more

I absolutely hate driving out here to bring my Ma to hear appointments since she's still dependent of a military man. At least she plans everything accordingly to have everything in one day & the appointment staff accommodate that well. Parking is another terrible factor here. It's like you got be very lucky that someone is finally leaving or you just gotta keep circling around & around. At least everyone here is great with my Ma. read more

Had to make a trip to the ER on a Friday. Check in was smooth and the front desk were very helpful. Only improvement complaint is that you can hear everything patients are telling them as they ask the questions. My answers were nothing of embarrassment, but I could see that being and issue for some. I was greeted by the nurse who was very nice and he did a great job at checking my blood pressure. We were I. Our room maybe 15 minutes before our Doctor arrived, which is pretty fast turn around time for a non-critics emergency. She was amazing, made my comfortable, answered ally questions politely even if they were dumb. I neede to get a scan done and she told me it would be an hour for results, I thought great. Two minutes later I was getting taken back for the scan and a quick 45 minutes, my results were back and she was discharging me. Time passes because they have a tv in the room which I thought was a nice touch. The nurse the discharged me again answered all my questions in a professional manner and gave us direction to the pharmacy since I had never been there. We waited maybe 15 minutes for the prescription to process and were out of there. That was with five other families there as well. Overall after reading these reviews I was scared to go, but I would go back in a heart beat. They were super nice, time efficient and the blankets are warm when you get to your room! Thank you to the staff I'm now on my way to feeling better. read more

My husband had an outpatient surgical procedure done here today and his care has been excellent. From his surgical team to his same day care team, the nurses, anesthesiologist, surgeon, everyone has been very attentive and caring to not only him, but also to me. read more

They cancel my mental health appointment and don't even tell me it's canceled. My doctor was on leave and they said the 15th was the earliest appointment so I scheduled for that day. Come the 15th I'm waiting for the call from my doctor and it never comes. I call the mental health unit and they tell me it was canceled by them because my doctor wouldn't be in and they didn't even tell me. So now the earliest appointment I could book was a week from then. All of my experiences with navy medical have been god awful. Not to mention the time they had to move me to Balboa, I had to sit in mental health units waiting for 6 hours until they're office closed and they moved me to the ER just to wait to be moved. I waited in the hospital 14 HOURS just to be transported to Balboa. No one knows a thing at the front desk so they put you on hold every time you ask a question so they can ask they're supervisor. This is a pretty heated review but when you've been dealing with these issues for as long as I have it gets really frustrating. They don't care about you or your health, they just care about getting through the work day. read more

They deserve a zero. Horrible place, cause all they do is make you wait and still don't have the correct paperwork. And lab area sucks I got a bruise from there and its still haven't gone away it been a week. The emergency room sucks waited for seven hours to finally know what is going on. Obgn is a mess, they never have anything ready. This hospital is a waiting game. I hate this hospital. And I keep getting running around. read more

As hospitals go, this isn't too bad. All hospitals see you later than your scheduled time and the staff is never awesome. I've had pretty good luck with a mostly decent staff and Pendleton and my appointments are usually less late here than they are at my primary care provider out in town. read more

I spent 4 years at Walter Reed and Recently relocated out here for retirement and this hospital is awful..Neuro would rather kill you than do your job and if you do not have at least 2 hours to waste you won't be able to get your prescription at the main pharmacy. Just avoid the hospital completely if possible. read more

I can't believe I"m writing a review for the Navy Hospital on Yelp - it seems very weird... but oh well, I guess everything and everybody gets an online review these days! We just PCS'd in from out of the country, so I'm comparing this experience to NSA Naples hospital. I made an appointment for a "wellness" examine with my appointed personal care provider. (For pap, etc.) I waited about 10 minutes at Family Medicine. She was very nice, and took plenty of time with me, but struggled during the pelvic exam saying it was difficult to get a pap smear. Seemed odd, since I'm 55 years old, have had one every two years or so and never had any doctor or nurse say that. Aside from that, she was very competent and professional. I didn't feel rushed or uncomfortable. I requested some blood work, and she easily agreed. I went to the lab and had another short wait - five minutes or so - then the Corpsman who took my blood was excellent. I warned him I get dizzy sometimes and passed out once when a girl couldn't find a vein. Ugh! He was very reassuring and quick - distracted me with talking and I didn't feel a thing. A+ there. A week later I received a follow-up call (nice) with the results of my blood work, and had to go to the pharmacy. There, I waited almost an HOUR. It was EXTREMELY busy, and although nurse at Family Medicine said my meds were ready, I had to wait in line to request them, then sit and wait again while they filled the order. So, be prepared to spend a lot of time waiting at the pharmacy no matter what. There are some terrible reviews here... so maybe I was fortunate? But I did hear during that follow up call that the pap smear had been unsuccessful, and would have to be redone. Really? That is a first. So... my three stars could go down or up depending on the next - what should have been unnecessary - experience. read more

Beautiful new hospital with plenty of parking for staff and patients. I have been to the hospital for a few visits and have received excellent care. Staff is also very courteous and helpful. read more

This hospital has exceeded my expectations beyond belief with the huge amounts of kindness and respect the staff members carry with them. Labor and Delivery especially. I went in expecting the worst due to the multiple reviews I read on Yelp, came out amazed by the experience and I'm actually looking forward to delivering my baby girl here in the fall. I had a strong sharp pain in my lower belly last night, at 20 plus weeks Labor and Delivery will only see you not the ER. (Vise versa if you're less than 20 weeks) They continued to run multiple tests and kept me over night until I reached the level of care to see their fit. Luckily it wasn't anything life threatening to myself or my baby, and thanks to the nurses and doctors they made the process extremely easy. I hate hospitals and needles and getting pretty much any exam done but they made everything so painless. From my experience you have to TRY to have a bad experience here to actually have one. My experience was great and I will never trust another bad review without trying it for myself first. read more

I came into the Marine Corps with an existing condition (clubfoot). As a kid, I had several surgeries, multiple casts & years of physical therapy to get it fixed. It was fixed (for the most part.) After 3 and a half years of service, of course my injury is going to be aggravated by all the different types of physical training we endure. I get a referral to get checked by Podiatry, hoping I can get a boot, painkillers, something, ANYTHING. Instead of that, I get told that all they can do for me is separate me from the service. I asked for alternatives, & was told I can suck it up until my End of Active Service. The doctor said I "just shouldn't have joined" & "if I was the doctor checking you at MEPS I never would have let you in." All my time in service I've been checked twice, this being my second visit. If you want real help, avoid this place. read more

I was a corpsman at the hospital during the Korean War and remember the old,wooden structure with the many wards that made up the hospital. Was the old building removed? I was the head corpsman on the contagious disease ward and we had one marine who had left his home in Carville, LA which was a "leper hospital." He didn't show any affects of leprosy and could not figure out why he had been put on the ward in the first place. There was an epidemic of polio on the base and we had several marines come down with disease which kept us busy 24/7. A long time ago. read more

Do not deliver there or bring your infant in period!! If something were to go wrong they do not have the facilities to take care of newborns or infants with health concerns. My son has had to be shipped in an ambulance multiple times to Balboa because they are not equipped at all. What was the point in me delivering there?? The xray techs tried to diagnose my son when I was pregnant with him with Single Umbilical Artery, which we found out he never had. They didn't diagnose the hole in his heart and I had 3 supposedly thorough ultrasounds. All doctors were shocked that they didn't see it, especially with the condition it was in. He was born with pphn and they didn't call for an ambulance to Balboa for over 15 hours when my son was breathing extremely heavily (it was off the charts!) and they knew damn well they didn't have the machinery for his condition. I would never ever give birth there again or have my sons go see the ER or pediatrics; both have sent them to Balboa for low grade fevers. They are ridiculous!!! read more

This place is a joke don't waste your time here. Switch your insurance and be seen my a doctor out in town who actually gives a damn about your well being. read more

First of all things have changed a lot since I had my daughter in 2010. I was able to see a Tri Care approved doc of my choice in my area. Not for this pregnancy!! I was shocked when my primary care doc put in a referral for me and it was denied and instead I was reffered to CP. I tried to do what I could to be seen in Murrieta where I live instead of a hour away!! I was told since they have room at CP and I'm within range of the neareast military hospital I have to be seen there. I was heated! Finding parking is the worst and the place is ALWAYS crowded. The pharmacy area always has a ton of people waiting thankfully I have never had to use the pharmacy. I buy my own prenatal pills just to avoid the hassle. I was not able to be seen until my 12th week of pregnancy I have never had to wait that long with civilian providers with my other two children. I have also never seen a midwife throughout my whole pregnancy. At my next appointment I will be 36 weeks and it will be my first time seeing an actual doc. I thought that I would be seeing the doc more later in pregnancy but I am still being seen once a month. By the time I have my next appointment at the end of March I will have my planned c-section 2 weeks later. I just can't wait to be done with this place I absolutely dread coming here and I'm scared as hell to have my c-section here after reading on the birth plan paper that this hospital is a training facility. I did not come here to be someone's classroom project!!! Should have switched to Tri Care standard in the beginning so that I could see a civilian doc but that's my fault! Not too much longer and I will be done with this place. read more

The ER at this hospital is the worst! I came to check up on my foot after 13 days of surgery and after a fall last night, I was checked in quickly, they even took me to get X-rays within 15 min of being here. I was then sent back to the waiting room and waited for over 2 hrs just for them to say "someone is coming from the mainside area" which to me is irrelevant but okay I said. When I said I'm leaving is when they sent me back just to explain the same thing over and over to two people just for them to give me an ice pack for the foot, after 30 mins of waiting there I said "I wanna leave" and the nurse literally said "your X-rays looked fine, they called podiatry but they didn't answer to which is past 11:00 pm at this point so no crap they weren't gonna answer and they they didn't say anything to me after waiting for so long. I am beyond upset. I honestly think that if there had been something wrong with my foot I probably would have lost it because of little they care. Damn! Honestly if anyone is able to go somewhere else, GO! In this ER you probably will die before they treat you. read more

If I could give no stars I would! The emergency room is garbage. The doctors, nurses, corpsman and the man who does registration is so rude. They always think you are there for medication. I had to get out of character today because they care nothing for the patient needs. I went in with back pain which is a usual problem for me because no doctor knows how to treat the problem. And left with 10 out of 10 pain and an appointment to follow up with my primary care physician in 3 hours who by the way is awesome. When I went to patient relations to complain one of the nurses had already ran down there. There is no secret that these people don't care and their behavior is disgusting. What I really want to know is why are there so much complaints about the ER and it's staff and the Commander of the hospital is not off his/her ass doing something to make sure service members and their families receive the care they need and deserve. By the way Scripps Encinitas is taking all you guys patients! read more

If I could give this hospital 0 stars I would! I only come here because I'm new to California and it's easy to get to from my house and now that they have relocated it takes about 5 minuets instead of 15 to get to it. But don't plan on getting in and out in a hurry!! I broke my ankle back in July and went to the emergency room it took 4 and a half hours for them to come get me. And with a 2 year old and a husband that had to go to work the next morning we weren't happy! Once in a room it took them 2 hours to even find out if it was broken. And I had 3 nurses put a temporary cast on me and it took them 3 times! By this time I was so loopy from the Medicine they gave me they told me to walk out on crutches! I couldn't even stand or see straight!!! So my husband told them to get me a wheel chair. And as I left the hospital I threw up!! My experience wasn't a great one! Also if you plan on calling to make a appointment don't bother!! I waited on the hold line for 45 minuets! Go into the hospital to make an appointment. read more