We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

The staff here is awesome and the equipment is always just as expected…read more I rent larger rentals, like the 20ft car hauler, and its always come through for me.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

We needed a truck and enterprise came through in the clutch with the truck needed. I called ahead…read moreand the phone was immediately answered. The sales rep answered all my questions while being patient. Once I arrived I was greeted with a smile. The whole process was smooth and stress free. The sales rep walked me to the truck and inspected the truck with me. The overall experience was great. Truck ran smooth. We will be back. Thanks team Enterprise

We needed a truck to pull a trailer to Texas. Did not like the options at U-Haul or other similar…read morecompanies. Worked with Enterprise Truck Rental - the East Dundee, Illinois location. Matt Clarkson knew the equipment they rent, offered me choices, let me know the costs up front. Upon return - the charges were exactly what I had been told prior to rental. The vehicle was new, well equipped to pull and a comfortable ride. Don't go anywhere else for truck or moving rentals. Knowledgeable and trustworthy.

We made a reservation for a 6x12' trailer two to three weeks in advance of when we needed it. We…read morecalled two days before we were to pick it up only to be told they don't have the trailer and that we'd have to go pick one up miles away in Batavia. The other problem is that we had scheduled to drop it off in Chicago but this new twist required us to drive all the way back to Batavia and drop it off. Ridiculous! Why bother with a reservation when they don't plan on having the trailer. Avoid this place. It's a joke.

I called to check prices and availability. The gentleman was very accommodating. Excellent service,…read moreclean vehicles!! Upon return

I had an amazing experience when I was in a bit of a pinch.. I needed to rent two trucks to assist…read morewith a very last minute work project. I called to see if they had anything available, and they basically told me "yup, swing on by!" ...I pick up the trucks, and the main things you typically worry about, weren't a worry at all: the trucks were clean, drove great, lift gates worked really well, the pickup/drop off was quick and easy, and their price beat out most places I checked as well. Great experience and their team was extremely helpful and amazing to work with.

I couldn't be more happy with finding this company! Lucas and Cheri were so helpful. I had…read morestruggled to get my cdl with a school in Chicago. And decided west Chicago was the dmv I wanted to go. I did a search of rentals and came across this one. Best decision ever! So helpful, answered all my questions. They treated me like we were friends and not just business. I'll recommend this place to everyone!!!! -Jose Salgado.

Great place, great service ! ! ! You can do your cdl faster and cheper than in driving school. Very…read morerecommended.

Incredible experience with Compass Truck Rental. They offered me great rates and just knowing they…read moreare there to assist my trucking business is a great releif.

I feel the need to express my disappointment with my recent reservation through Budget. Location in…read moreNaperville, Il. I reserved a specific luxury vehicle two months in advance for a business trip with several colleagues. I even called to confirm my reservation a week before my scheduled pickup. Despite that, I received a call from the Budget location at 4:45 p.m. the day before my 8:00 a.m. reservation informing me that they did not have my reserved vehicle available. To make matters worse, they did not have any vehicle available until sometime between 10:00 a.m. and noon, and even that was not guaranteed. I spoke with the branch manager to confirm the situation and asked what could be done to resolve it. I was told there was nothing they could do. His only recommendation was that I drive 45 minutes to the nearest airport and hope they had a vehicle available. When I asked if Budget could coordinate that transfer or otherwise help accommodate the situation, I was told that was not something they do. As a result, I spent the next two hours calling multiple rental car companies trying to find a vehicle for our business trip. Naturally, the only vehicles available were significantly more expensive than my original reservation, but I had no choice but to book one. It has now been almost a week, and I have yet to receive a call or even a sincere apology regarding this experience. Unfortunately, this is not the first time I have encountered this type of issue with this Budget location. I stopped using this branch after a similar experience about a year ago but decided to give it another chance. I now regret that decision. I am extremely disappointed by the lack of customer service, accountability, and effort to resolve a problem that was entirely within Budget's control. A reservation should provide customers with confidence that a vehicle will be available as promised, especially when it has been made months in advance and confirmed shortly before pickup. This experience has permanently damaged my trust in this Budget location. I will not use this branch again, and I will be recommending that my colleagues and business associates choose a different rental company for their future travel needs.

If you've read the other reviews AVOID at all cost if you're relying on them for a moving truck. I…read morebooked ahead of time for my move date, less than 24 hours before pick up time they called me and said they have no trucks available. They wouldn't help me find another one, and told me to call the national customer service line. When I did, they said they needed to locate another location and would have their team call me back within 2 hours. They never did, so I called the morning of to follow up. They did find a similar truck, but it was 60 miles away, and would not comp the extra mileage so it would've been incredibly expensive for a short move.

The reps at U-Stor-It have always been phenomenal anytime I visit. The inside units are climate…read morecontrol, and the space always has available dolly's. Since I'm moving, I had to get a larger unit for my move they made it seamless. It took less than 15 minutes to transfer for a new account which was time efficient. The facility is open until 10 pm which is great for people who work late hours and sometimes can't go during normal business hours. The rates are good and it's why I've stuck with them for the past few years.

Better read the 14 pages of fine print. You get treated like a dog. Might as well be talking to…read moresomeone answering phones in India Manager just tells you read the 14 pages of fine print. Don't give a rip about customers