Every car owner, especially those of us with faithful 2010 rides, can be nervous when the Check…read moreEngine light appears; however, I am one of the fortunate ones who have discovered the pro's at DNA Automotive several years ago. There were several items needing immediate attention following my initial input and their thorough diagnostic process. DNA's Customer Service team member, Miquel Mendoza, walked me through findings and provided detailed info to all my questions prior to my OK'ing the work. I knew, due to previous repairs at DNA that their Technicians, Antonio Molina & Victor Ferreira would ensure that the repair work would be guaranteed and done in a timely manner. To the entire team, some of whom I have previously known, and those folks behind the scenes, that help take a local business to the next level - I am grateful! Rachel

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.

I could not be more pleased with the service I received from D&K. Darrell was professional and…read moregracious, honest and competitive with his estimate, and the work was completed a day before it was originally promised. He also compted me on one part he had neglected to put in the estimate. The repair work done perfectly, & the new paint, which was a complex color, matches exactly. I would give him a 6 star review if that were possible.!!

I've been coming here for 15 years. They are always thorough and helpful. I highly recommend D& K.read more

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

EXCELLENT! I cannot recommend this shop enough! Dealing with a damaged car is incredibly stressful…read moreand I was afraid of making a wrong decision. Francisco and his son Darell were so warm and reassuring that they instantly put me at ease. They were more than willing to answer all of my anxious questions, and from the moment I walked in, I knew this was my shop and felt completely taken care of. We all know insurance can take forever and often underpays garages for what they actually deserve, but Francisco handled the entire claim process flawlessly. As for the repair itself, the front end and paint matching by the team is absolute perfection. I feel like I have a new car. I want to say that not only did I experience solid repair work when I came to pick up my car, I also felt a sense of community and how much D&K goes above and beyond for their customers. It is a wonderful, family-owned business and I would bring my car back here again without hesitation! :)

We have always received the best service from Robin and his crew. We trust them 100% to keep our…read moreAcura, Lexus and Toyotas running in top shape, and over the years, have sent many friends, neighbors, colleagues and family there. Everyone came back with rave reviews and praises for Robin. Highly recommended as one of our area's best and most trusted auto mechanic.

I posted a review focused on the exceptional service - with many specifics examples - several…read moreyears ago. Consider reading that. I am posting another review, bc, imo, when any company continues to provide exceptional service, then I feel I should spend a bit of time posting again: I needed a part installed that operated all my windows and also my door locks. Robin had a mechanic install the part and he told me bc it would only take bout 10 minutes, he would not be charging me this time. I ask you - who does something like this? If you have not brought your car to RAS for repair or general maintenance , see what the experience is like. Every time I have I have received exceptional service. Of course, what I just experienced was the only time something like that happened, but if I would have been charged for an hour of time, that would have been fine with me.

We had an amazing experience with Dean and his amazing team at Toscalito Tire! Right before our…read morefamily trip, I discovered a nail in my tire and was worried we'd have to delay our plans. Dean & his team took care of us right away, quickly repaired the tire, and made sure everything was safe so we could get on the road with peace of mind. His customer service was exceptional--professional, friendly, honest, and genuinely caring. He turned what could have been a stressful situation into a seamless experience, and we are so grateful for his help. It's not often you come across someone who goes above and beyond for their customers. Dean absolutely did, and because of him, our family was able to enjoy our trip without any worries. We will definitely be coming back for any future tire needs and highly recommend Dean and Toscalito Tire to anyone looking for outstanding service. Thank you again!

Unplanned, of course, I needed a new rear tire after discovering a huge nail had punctured my tire…read more Toscalito to the rescue! I was in and out, with a new tire, in just two hours. Amazing.

Very dependable and knowledgeable. Will return In the future. The car was ready as scheduled…read more She also installed a rear light lense which had not been scheduled. Beautiful job.

Judy was a life saver, she replaced the breaks of my van in another necessary repairs…read more Thank you

Needed comprehensive air conditioner repair or replacement for my 2012 Outback 3.6r…read more My mechanic for the past 15 years couldn't get the job done over 2 weeks. I went to Marin Auto Care in the past for Smog check and asked them to evaluate my A/C. Owner Kambiz took the challenge and made my A/C run like new in 2 days. I have been a loyal customer ever since. These folks are honest and highly experienced!

Marin Auto care is amazing. If I could give more than 5 stars, I would! We had a unique and strange…read moreissue with our Subaru. The first two mechanics/garages that we took our car to (a Subaru expert and also another great garage) could NOT figure out the problem. Kambiz at Marin Auto Care, figured it out in a short period of time. This was a James Bond-level problem. He is very, very skilled. Great service, really nice people. So pleased.

Cannot say enough about the excellent quality of service and value…read more I highly recommend Mellow Motor.

Mellow Motors does great work. But the last time my car got a full inspection and oil change, the…read moretire pressure and low oil sensors came on the day after the work. Liz told me they don't fix that and I'd need to get the oil topped up somewhere and go to a tire place. Of course the owner stood behind the work and fixed the sensors immediately, but telling a customer that they need to go to two more places after Mellow Motors works on their car....well I'm just lucky I was able to reach the owner.

Excellent service, quality and value. Yve, Lindsey and their team are knowledgeable, solution…read moredriven and trustworthy.

Auto Repair Specialist provides high quality service at affordable price. I trust the shop to…read morerepair and mantain my cars.

Great tuner spot. I recently relocated to Marin from the East Bay and was looking for a shop on…read morethis side of the bridge. I called and talked with Mark for a while, instantly hitting it off. They checked my engine misfires for me and fixed it quickly, honestly, and at a totally price. I'll definitely go back to Marin Motorsports for tuner needs in the future.

I used to have to drive across the bay to come here, but have since moved to the area - so: pretty…read moresweet perk for me. I have only met Scott a couple of times - instantly likeable, instantly interested in the car, issue, situation, etc. and clearly knowledgeable...but I can't tell you much beyond that. The reason I haven't dealt much with Scott has nothing to do with Scott. But, when I take my car to MM - I deal directly with their head mechanic Mark. This is because ~20+ years ago (hmm...maybe even more), I asked for a referral from gryphon moterwerke (g-werke dot com) in Berkeley for the 'best mechanic they knew of in the bay area' who might be able to get the work I needed done (minus the HEFTY price tag that tends to come with most Gryphon estimates) - Without hesitation, or even a moments consideration - almost with the affect of someone rattling off any known, irrefutable fact ... eg: 'cars have engines'. They told me 'Mark at Marin Motorsports'. At the time, I lived in Berkeley so that seemed a bit far - so I asked them if they had any suggestions closer, the answer was a hard 'No.' Awkward silence (well awkward for me anyway), - 'the only person I know of who will do the same quality work that we do here is Mark in Marin.' I was more than a little stunned by the answer - expecting at least a couple of follow up places - perhaps with caveats like 'Try XYZMotors, I hear they are good - but I dont know how trustworthy they are' OR SOMETHING. So, now I was sufficiently intrigued and I gave Mark a call and sure enough, he knew every nuance of every description I gave him of each item (salt & pepped with questions here and there). Then he told me what he thought the issue was, but obv he would need to take a look first, etc. I finally got my car out to Marin and he popped the hood, pushed here, adjusted there and gave the exact diagnosis that he had given over the phone. It was pretty impressive. Then, top it off by the fact that the cost of all of the work was almost exactly 35% of what Gryphon was going to charge to do the same. . . well ... I was sold. I have never taken another car anywhere else and never will. This is the only place to EVEN CONSIDER taking your VW or Audi (I say VW/Audi because these are the only two types of cars I have PERSONALLY ever taken there - but pretty damn sure any German car would be identically treated). Currently, I have an Audi S5 and he not only is everything I described above ... right before I leave the shop, I always ask the same question: 'given that i drive in 'XYZ' manner, what should I keep my eye on as a potential next repair / issue. He always lets me know what he thinks the next couple of issues will be and when(ish) I might start to see an issue. Never, one time, has he been wrong. Reading this review back to myself, I get that it sounds like an infomercial for Marin Motorsports - believe me it is not. You will NEVER find a more capable, honest, friendly shop - AND THEN to top it all off with a little cherry on top - it also ends up being the most affordable option!!! (every once in a while - mostly for fun at this point), I have had work done by MM and afterwards called one or two 'highly rated' shops in the area to find out what they would charge me for the list of items on my receipt. I have NEVER found a lower estimate (but did get one or two within $50 ... which in auto repair I more or less consider a 'tie').