The CHI Bergan hospital had many great staff members we worked with, but noticed as a whole, they…read moresometimes prioritize patient discharge over their well-being. My mother broke her femur in a fall at her assisted living facility. The doctors and surgical team were awesome, but she was abruptly informed of her discharge shortly after the operation. I left to get her clothes, but when I returned, she was on the stretcher in her hospital gown with her rear end exposed, which was disrespectful to her. The discharging physician also prescribed TYLENOL for pain relief for her still technically broken femur that had just undergone an intense surgery. This drugstore medication seemed inappropriate and raised concerns about staff training and awareness of levels of necessary care. Bergan Hospital has positive qualities, but some staff definitely need better training to ensure proper patient care and dignity.

My experience at CHI Bergan Mercy has not been very good. Whether it is billing, scheduling, or…read moresimply trying to check in, there is continual confusion that does not inspire confidence at all. I will avoid going there in the future.

I highly doubt you want to read a full report of my time at UNMC. Been going for almost 3 years now…read morebecause of liver & kidney disease. I also had a horrible stomach infection treated there. I think I've spent 4months or so total time admitted to the place. Maybe more. 99% of the time I get spectacular service and treatment from amazing doctors. Have only had 1 absolute terrible experience with the ultra sound department. That catastrophe alone is why I took a star away. Several cafes, gift shops, cafeterias, and little bodega-type shops are around the entire hospital. Free valet parking. Amazing people. Beautiful artwork and one beyond-awesome garden area full of blown glass art. Going to the hospital to see that area is worth a trip, even if you don't 'need' to be in the hospital. I live in South Sioux City, NE; two hours away. And I have incredibly easy access to health care in my town and Sioux City, IA. But, I come down to Omaha for my major health needs. That's how good this place is. I'm thankful for the doctors here that literally have saved my life. More than once.

Horrible refused to give my mom her meds she already has prescriptions for, (Fibromyalgia meds)…read morerefused Eye drops Gave her a eye infection. Did not give her the bed pan and had to pee in a trash can because they didn't give her a call button either, they did not respond when she tried to force them to respond by unplugging the heart monitor cord, claimed she had Congestive Heart Failure it was a Stomach virus causing tons of gas making it hard to breath. We don't know if it's a parasite they did not run tests. They let her walk out without discharge papers because she manged to slowly leave feeling unsafe. So much stress and trauma for a stomach that they did not test to know what kind absolutely horrible service. There was no care just torture.

Been to all local hospitals over the past year and Methodist is by far the best in all aspects of…read morecare

What a dump!! The waiting room couches were dirty and ripped! The receptionists all looked like…read morethe rolled out of bed and came to work. All dressed in sweatshirts or raggedy t shirts. None were friendly at all. Most directories were taped up paper. The Dr was very nice as well as nursing staff. The anesthesiologist did h very poor I take. No physical exam at all. They better step it up.

I was born here and 45 years later had my cancer removed here. Not a bad place. The care was great,…read moreefficient, friendly and very welcoming. I hope I never have to come here again but if I do I will feel comfortable doing so.

The staff were so helpful when we got lost..that place is huge! We were led down a long hallway and…read moresuddenly we were in the Clarkson Tower ....our loved one is receiving excellent care on her liver transplant ...

Visiting a friend that broke a hip...nice facility..great care..she loves it..her dinner served…read morelooked good enough to eat! Nice private room..

My PCP Dr. Jeffrey is amazing! Pain Management physician I was with about 10 years, visits lasted…read moreless than 2 minutes. Communication was terrible. No follow up after an epidural. Pharmacy was filling my meds, my insurance covers most only 21 days. I was treated badly last visit. Spoke with my pharmacy and apparently, they did 28 courtesy fills on pain meds. which had nothing to do with me or requesting that. Planned a travel day, family is 7 hours away. I had done early vacation fills before. Instead of telling me what was going on and not filling an early vacation to surprise my Granddaughter on her 14th Birthday, I missed out. My husband is gone over half a year for work and making trips is difficult. Instead of explaining anything I was treated like I had something wrong. I hope he treats current and future patients with more compassion and better communication.

Bergan is a nice hospital with some great staff, but I do feel like they want to get people in and…read moreout as fast as possible, to the detriment of the patient sometimes. My mom had a broken femur (thigh bone) from a nasty fall at her assisted living facility. The surgeons, nurses, and medical staff that assisted in the operation to fix it and in the after-care for her post-op, were all very nice and attentive. The issue came in when suddenly she was told she's getting discharged suddenly soon after her operation. I ran to get her some clothing (as she had only been in hospital gowns at the hospital). But when I got back they had already loaded her on the stretcher with her rear end showing as they rolled her through the hallways past many people. Her dignity was not on the transport staff's mind at all. When she got back to the assisted living facility, the discharging doctor (who I never met) prescribed her TYLENOL for pain - for a broken femur! What in the absolute world?? So the hospital facility is nice, some of the staff is great, but there are definitely some training that needs to be done for the care and dignity of patients, from my experience with them.

I would like to simply state that this hospital was a horror show. Not only did they do a…read morehorrendous job caring for patients and would rather sit and gossip acting as if visitors wouldn't hear. They practiced horrible hygiene and showed lack of cleanliness without following proper procedures. They left my family member sitting in feces for days, they left bed pans filthy and reused the same ones. They would consistently look over feces in the trash, pee sitting in urinals for hours on end, and when they went to "rinse" bed pans left feces all over the floor, toilet, and walls for visitors to have to clean after being asked multiple times to come back because the small trauma hospital rooms always smelled of feces. I spent days watching over my family member and the entire time I noticed they couldn't care less to check in. The only way their patient was getting cared for is when they reached out themselves while in tremendous pain. Not only was there lack of proper procedures when it came to cleaning bodily fluids but quite of few of the nurses were awful.... Some of them seemed to not know how to place IV's properly, consistently pocking until they gave up leaving blood clots, bruises and rashes for them to finally call for another nurse to finish the job. I also heard one nurse yelling at another to "get off your phone there are patients to take care of". While over hearing this I heard multiple call lights going off around the counter from surrounding nurses. It's just horrifying to know these are the people we rely on and pay to take care of loved ones during traumatic accidents. Obviously they are to help maintain pain but the environment plays a huge role in recovery. Most ghetto hospital I've ever stepped foot into. Bergen mercy... begging for mercy if I were able to give negative stars I would because everyone needs to be aware of these issues before picking this hospital for procedures or recovery.

Very poor organization. No beds available for planned over night stay…read more Total knee. Kept in holding area; no Bathroom available in room,very Poor pain management after knee block worn off. No crackers given wth oral pain medication during night; causing nausea and vomiting. Very unfortunate experience over all. Nurses had to get hot water from coffee pot to give sponge Bath. This is not acceptable care.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

0 stars. I recently delivered my 4th child in the PARKING LOT because a labor and delivery nurse…read moreclaimed I was dilated to a 2 and not in active labor.. her name was Faith and I sure hope she was fired after this incident. I begged and begged for them to keep me. An actual OB NEVER came to check on me because they were "so busy". I ended up staying in my vehicle in the parking lot and my baby came out 30 minutes later. It was horrific.

We were sent there but our check in procedures for a pulmanary test were not done right and we…read morewaited more than a hour and a half when we left we were told we would have to come back another time they did not cover up there mistake but also told us there were signs there that said if your more than 15 minutes late to let them know I did not see these as I told the lady at the counter that we were going to the bathroom if they called for us we would be gone my wife lost out on three hours of pay besides

I went here yesterday for my neurology appointment for an issue I have had with my hand for a few…read moreyears. The doctor I saw was extremely rude and passive aggressive saying things like "You should feel lucky I let you stay there" to my boyfriend who was in the room with me. I had informed her I have a hard time with needles and she proceeded to pierce into my hand for the test causing it to be in immense pain. It still hurts and I feel she may have pierced into the wrong spot in my hand. Then at the end of it all she tells me that she mainly works as a headache specialist and does "this stuff" (nerve work) on the side. The only plus side from my visit was the people at the front desk were very pleasant and kind to everyone but other than that the rest of my visit to the neurological institute of this hospital was a mess.

Nebraska, not to be confused with Neb Flanders from the symptoms... I mean Simpsons... and not to…read morebe confused with the Neb of your clitoris, has one of the best medical centers in the country (since we're speaking about centers, ahem). Fantastic medical facility and in fact one of the most underrated in the whole country. Quite possibly the best in the plains and across the Midwest. I'm good friends with one of the top people here who just actually transferred to California. I've been in here number of times and I think it's a great facility. Speaking of facility, I'd like to put my facility in your great. Would be 5 stars if medical help was free. It should be.

When you call Patient Relations and leave a number for a callback. You may not have the same…read morenumber by the time they call you back. I've had the same number for over twenty years, but that may be how long it takes for them to call you back. Because they are just too freaking profitable to care about their patients any more. Especially the Olson's Women's Center. I had my last 3 babies there, but knowing how they treat patients there now, I would deliver my babies at home, myself, before going there.