The crew were doing the gutter and dry vent cleaning. Great job!! Very kind and willing to provide any explanation required about the work. Value 10/10. 100% recommended!! read more

At first, I was skeptical of the soft wash wondering if it would be strong enough to clean our vinyl siding. In the past, it took a lot of scrubbing in certain areas of our home (even with a power washer). Miguel's team was very professional and meticulous! Our home looks pristine! Every moldy, dirty patch of siding has disappeared! We are very pleased with the results! Thank you to Miguel and his team! Excellent job! read more

Extremely pleased at their professionalism. They did an excellent job and very happy!

Very reliable, friendly workers. They get the job done right& let you know if there are problems with your gutters

Horrible - do no hire them - its a scam to sell maintenance programs I called because of flooding from a clogged downspout. Instead of fixing that they removed the gutter guards, damaged my gutters, told me I now needed new gutters and that Id have to pay more to get the actual problem addressed. They scheduled the service for 2 days later then they called the day of the appointment to say they couldn't come - 1st person said because they didn't have a crew in the area, 2nd person said the machine was broken... this a huge company - only 1 machine???!!!! total scam!!! read more

we had not done our gutters for year. it was real bad I tried to do it myself but I just couldn't. the two men came in went right to work cleaned out the gutters on both the lower roof and higher roof. I can't remember when it looked so good. they cleaned up all the debree and looks fantastic. I'm so very pleased. price was fair. workers were friendly and hard working. THANK YOU FOR THE GREAT JOB read more

I had a great experience with Ned Stevens Gutter Cleaning from Fairfield, NJ at my home in Clifton. Two technicians came to clean my gutters and install gutter guards around the entire house. They arrived on time, were very professional, and did an excellent job. The price was good and the customer service was outstanding. I highly recommend them! read more

Avoid this company. They trap you in recurring service you don't need and show up after a single text that says they're already on their way. The workers broke my external spigot and I have spent the last several weeks unsuccessfully trying to get them to reimburse me despite providing photos, an invoice, and a written statement from my plumber. Then, they had the nerve to hassle me about discontinuing my recurring service contract. Anyone can clean your gutters. These guys are are scammers. read more

All the poor reviews are spot on they do nothing to access the gutter they don't remove gutter covers and are in and out in 7 min and charge a ridiculous price . I called to complain and they told me there are still charging me that bill can rot before I pay a penny. read more

Ned Stevens has serviced our gutters for several years now. Luis and his helper came today and did a great job cleaning our gutters out.

Great job cleaning out the gutters and leaders, Luis & Rudy! Thank you for your hard work and knowledge. I'm very happy working with Ned Stevens company read more

they are a scam!!!!! Run! They said they have a voice recording of us committing to a contract verbally. But have not shared that with us. They showed up one day for 5 minutes while we were at work and supposedly cleaned gutters which we did not ask for. Now trying to charge us $200. We emailed and called repeatedly and no resolve. Funny how their address says 11 Daniel Road with Ned Stevens Gutter Cleaning but all papers say 12 Daniel Road with Ned Stevens LLC. ll shady to me. read more

the guys did a great job cleaned up the grounds that dropped in the floor and where professional in every aspect

Stay away from Ned Stevens Gutter Cleaning. They damaged my house blowing off a piece of siding. They claim to repair damage they cause; they absolutely do NOT. They refused to send anyone out to even look at the damage. They even tried to hide the damage by blowing the leafs against the house blocking the door to cover the piece of siding they damage. The attached photos show where the siding was blown off. Where there workers tried to cover the damage and where the workers blew the leafs to block the second sliding door. read more

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We had Ned's Home come today to clean out gutters. I like that you get a text message when they are on their way. They got here on time and started cleaning our gutters. About 1 hour after the guys left I was going to blow the leaves out of the drive. To my surprise not only did Ned Stevens crew cleaned out my gutters on the house and garage, they cleared out aall the leaves and pine needles that were on my driveway!!! Ned's Home is the only company I use and the work they do is the best in the business. Sincerely Felix Ramirez read more

Ned's Home came yesterday to do a roof cleaning. They did a thorough job. The guys were friendly and helpful. We have been long time customers and always satisfied with their work. read more

BEWARE OF SCAMS - I have used the gutter cleaning company in the past and was not happy with the service. It's been several years since I used them and today two men showed up at my house and started to climb the ladder and connect a hose to clean my gutters. I had to go outside and chase them off my property. I never asked for my gutters to be cleaned. I have not even spoken to Ned Stevens in three years. They didn't wanna leave and they said we're supposed to clean your gutters. I had to threaten to call the police if they didn't leave. I feel like this is a scam where they're just going to clean your gutters and then bill you when you never asked for it. I got smart and called the company and asked them to find out how this could happen and they had me down as a customer over three years ago. I told him I never want them to clean my gutters ever again and I will never accept this happening again. And they can never step foot on someone's property without at least ringing the doorbell. read more

I had a very frustrating experience with Ned's Gutter Cleaning. They showed up without confirming the appointment, performed no visible work and then billed me over $200 for services i didn't authorize and that were not provided. I made a complaint, but they never followed up. There was no courtesy, no respect and no professionalism. I do not recommend this company to anyone looking for honest and reliable service. read more

I used this service when I first moved to Bloomfield. I soon realized my mistake. The service was poor - the gutter cleaners barely spent any time at my house and tramped over everything quite carelessly - and would leave a mess. Then there were the ominous notes of a problem that needed addressing etc etc. I guess this was an effort to sell me something else. I didn't renew and I've had endless letters and postcards ever since. It's like being in an abusive relationship - they just won't go away! read more

Work was done correctly, price and time quoted. Good lord the amount of phone calls and text messages after pitching all sorts of stuff is unreal It's every day! read more

Scam alert. Ned Stevens charged us $167 for work they never did. Our Ring camera caught everything -- they took out the ladder, snapped a few pictures, then packed up and left without cleaning a single gutter. No actual work. Total time onsite was 6 minutes. Just a charge on our account for a job they pretended to do. This isn't just bad service, it's dishonest and unacceptable. I contacted their customer service number and was simply told we have pictures , we did the work. Even after I sent them the video footage from Ring. Avoid them at all costs. read more

I'm a returned customer to Ned Stevens Gutter Cleaning service, but NO more. My advice, just STAY AWAY!! read more

This was my first and last bad experience with Ned's Home . The first crew did not complete the gutters in the back of my house . According to Ring camera - they spent 11 minutes at my home and charged almost 200$ . I complained and they returned but with no notice . I just happened to be home . The job was completed, but really should two trips be necessary. I'm very disheartened to be treated like this with a representative saying "I'll take your word that the work wasn't done . " I pointed out that he didn't have to take my word - timing was recorded and I was home to observe . I will not be using Ned's services again . read more

I would leave zero stars if I could Absolutely horrendous service And then damage the gutters in my house I will 100% not be recommending this company to anybody read more

ok, we have an old house with several levels of roof, some Yankee gutters, as well as mesh to keep vermin out of our eaves/solar panels. So granted, our gutters are a little complicated. but when we had our general contractor here for some other work, he noticed: -- lots of leaves in gutters, blocking downspouts. our last cleaning. was December, AFTER the fall leaf fall. the leaders shouldn't have become blocked with fall leaves between December and July. -- the gutters on our highest level of roof weren't cleaned at all. if my contractor could get up there, why couldn't a specialist in gutter cleaning get up there? -- many of tour downspouts and leaders are cracked or rotten. Would have appreciated being told this by the gutter specialist -- they might have gotten some work out of it, because we want to fix the problem to avoid future water damage. my GC will benefit, as he gets the work now. read more

Worst place to do business with! That all I have to say.... Horrible service. Left my front and backyard a mess. read more

Last October we used Ned Steven's Gutter Cleaning and Installation to get new gutters for our home. They did a good job installing the new gutters. However, during late summer we noticed dark stripe streaks down the entire system around our home. I called them and they sent out a manager and he called them tiger stripes. He replied that's normal nothing we can do about it. These gutters aren't even a year old and they look terrible with these dirty stripes. I called their office again and was told that they can come out for a one time courtesy call and clean them. That never happened and we didn't hear from them again!! We are so very disappointed in this business. I later found out after the fact that they are NOT accredited by the Better Business Bureau. I wish that I did my research and homework before I hired them. I am a very disappointed and dissatisfied customer. read more

Total upsell. Promised mosquito control multiple times and delivered. I've been promised multiple times that the issue would be corrected as yet to been. read more

This company is the worst! They won't stop texting me about an overdue bill that my bank shows was paid. I've spoken to a representative three times and each time they promise a call back to resolve. They never call back and won't stop texting me about overdue bill and more recently sent me a letter that they are forwarding the outstanding balance to a collection agency. I'm done with them. They better not step foot on my property again read more

The best company that I have ever dealt with. Reliable, very professional. They kept me informed during the installation process. The price was excellent. Shadi who I talked to on the phone made it sure that everything will go smoothly and the shortest time possible. John was the installer. I'll use Ned Stevens Gutter Cleaning as long as I live. read more

I mistook the speed for efficiency - now I know better. Everything done over the phone from aggressive sales who are looking to lock you in and upsell within 30 seconds. No one is going to give an on-site evaluation, they use photos (google maps), but will somehow immediately know that you need work done. Labor is supposed to call beforehand of their arrival (their window of service is month with no clarity, 'due to weather'), and leave a note when they complete it- done one time, but not the other. Contracts and estimates are general - you will get an invoice with few or no details on what is included or excluded; this is key. The terminology on one contract was not the same for the other, and what sales says is included is not necessarily what will happen, but they will rush to get the job 'done' and billing charged before you have time to recognize that there were no details of what will or will not be included. Voiced my complaint to them about it, did not hear back. If you want someone who will come by, ask the questions, get nitty-gritty specific with suggestions and detailed invoices, go elsewhere. read more

DO NOT PROVIDE A CREDIT CARD!!! They will continue to come out and bill for unauthorized services and are now threating to place a lien on our home. Ned Stevens provided services knowing that the credit card had expired. They do not notify you prior to coming and if they had we would have told them that their services were not needed. Beware it's a total scam!! read more

One of the worst services I have ever encountered. They don't cancel or stop services when you ask and then show up to your property unannounced with zero notification and begin work. This is one of the most dishonest vendors I have ever dealt with. They also left their tools in my gutters for over a year, hanging. Do not use this company and avoid at all costs. All the Westfield families on Facebook are also complaining too! Extremely unethical company. Please avoid! read more

They will incessantly call you , after you block the numbers, they start calling from "unknown" numbers!!!!. They will send countless emails. They are a pest. Don't go with them. read more

I've used them for years by force of habit with little issues here and there, poor scheduling, leaving a mess at my house...I'm on some semiannial plan now that I don't even remember signing up for. Anyway, it seems that their newest way to try to juice revenues is to relentlessly tell customers they need new gutters. I just got another email from them offering me a discount as they saw 'issues' with mine. Problem being - my gutters are brand new 6 inch gutters that were installed by a professional about two months ago. sorry, I wasn't born yesterday. read more

This company is terrible - very unprofessional and now they send me a letter demanding payment with a collection agency. I terminated service and call numerous times. I told customer service and sales to STOP calling me weekly. They continued to send the crew to my house even when i told the manager to STOP. High pressure sales tactics - terrible customer experience. I will be reporting them to the state attorney general, better business bureau and NJ consumer affairs. I will also contact their CEO Rob Rapuano. read more

Absolutely terrible! They ask for your phone number, and as soon as you give it, you're bombarded with endless calls and texts. It's nonstop harassment--totally invasive and unacceptable. Avoid at all costs! read more

After one cleaning, we had cancelled any further services. They have been coming still, and continuing to charge for unwanted services. Called and cancelled any further services AGAIN and now they are threating to place a lien on my house for failure to pay for services . This is my last time telling Ned's... Do not come back to my house. If you set foot on our property again, we WILL be pressing trespassing charges. Street Number 4433 in PA read more

We had our gutters cleaned by this company. The first time they showed up at our home, they did not text us until 10 minutes before pulling into our driveway.The staff were not able to communicate with us clearly and they left. Please note:this company does not schedule appointments, they give you a time /date-range "window" and tell you that they will text before the appointment which is ridiculous. Finally our appointment was rescheduled, they cleaned our gutters and left two bags of leaves for us to discard. We were told that they do not take the garbage with them which is unacceptable for the money they charge. We will not use this company again. read more

Nothing like a place that shows up to your house, without you calling or asking for their services, does work NOBODY asked for, then billing you for it. Their "customer service" guy was a complete dickbag too read more