Thank you Otis for coming out to my house so quickly to help me with fixing my heater. What an honest, kind man. I am a forever loyal customer. read more

This company is professional and knowledgeable! Our older heater was repaired successfully on two separate occasions. read more

They could improve on everything, we've been without AC for about two months now. It took them three appointments to diagnose the issue with our AC. The parts have been ready for pick up and they have not been picked up, they say they're coming one day and don't, or just show up whatever time they want. We call and get no answers, we leave voicemail and no call back. They put no effort, and they're not professional at all. If I could give zero stars I would. Our insurance should contract with someone else. read more

We had Neighborly Heating out today to fix our AC unit. Craig showed up and had the machine fixed quickly. He was very knowledgeable and we appreciated his honestly. He didn't try and up sell us or gouge us on pricing. I know this season is super busy. They were able to get us in next day. They will be our go AC repair next time! read more

This will be my go-to company for ac and heating from now on! Champion-aire gave me the run around for 4 days on getting someone to come out and check out my ac unit that they installed. So I looked on yelp and found this company. He came out the next day and was right on time. He explained what was wrong. He didn't try to upsell me on anything. They fixed the unit, double-checked everything, and didn't charge an outrageous price. read more

They provide prompt service and you can expect an honest recommendation with fair pricing.

I really wanted to leave a good review for a small business but unfortunately I kinda feel ripped off. They came out same day right away to replace my blower motor for a fair price. My AC started working again right away. A few days later it stopped working again. i opened the furnace to find my filter soaking wet. something is now leaking that wasn't leaking before so now not only is my blower not working again but it looks like they caused a new problem Would be ok if they were willing to come out and recheck it to see what went wrong but they are completely ignoring my calls and texts. It's hot today too Ugh. read more

Not only did Neighborly Heating and Air show up on a TIMELY manner, they were so knowledgeable, professional and very reasonably priced! They figured out a Duct issue (within minutes) that TWO prior AC Companies COULD NOT figure out! We now have their business card on our refrigerator for ALL future issues! THANKS again Neighborly!!!!! read more

Craig is awesome, On time, super friendly, knowledgeable easy to talk with and very funny ! NHC was our second provider as the first provider was a no-show. I called in, an appointment was set for the next day. Craig arrived within his appointment time. He was masked up and ready to go. He assessed the issue and discovered our problem in no time. Craig took the time to explain what had happened with the A/C unit and showed me the failed part so that I may have it for future reference. I will definitely use NHC again and also tell a friend. read more

My elderly parents heater stoped working just before the new year. I had another company come paid them more than Neighborly charges and they said they fixed it ( heater is only 14 months old) soon after the repair guy left the heater did not work. Called them back wouldn't come out. My Dad is on Dialysis and in poor health. My parents needed their heater working. I called Neighborly and Otis and Will came the next day fixed the unit in under an hour. They are very professional. They even called the next day to see if the heater was still working. I really appreciate them. I would definitely recommend this company. read more

Lack of communication set appointment and never come out when they do come out diagnosis issue say they have order part. Make appointment right in front of me never show up have call they it see if they come out never order part never get a call to tell me when the coming out show up to home with know they coming out and left with out a phone telling me that they on site read more

Oddis is a great guy I will always probably call him so he can fix my AC. is very friendly and honest

We just wanted to let everyone know what a great job Craig and Brandon did on our A/C. They showed up on time and went above and beyond to make sure everything was running perfectly! Definitely would recommend them to others. read more

I called this service out to look at my AC, since it turned hot in these last couple days and my AC just wasn't blowing cold enough. Sure as can be it had a problem, just like I thought. The service men were very friendly and explained what was wrong with my system. The price was reasonable and they got the job done in the same day as I called them. Really loved the fast service. Glad they got it done fast, since it was hot. I would recommend Neighborly to anyone needing work on their AC or heater. read more

Love the service from Neighborly and would recommend them to anyone. My AC went out recently while it was really hot. It's an old system and I was expecting the worst. My friend from work looked it and couldn't really figure it out but said he thinks it's the whole unit. I braved myself for thousands of dollars. The guy from Neighborly cape out pretty quick after I called. Came out in the same afternoon. They found out what was wrong right away. He said it was a small thing called a capasiter. $175 later, all told and I was back on with cold air. Wow! What service. These guys are honest, quick, and friendly. I'd say that they are very neighborly. It was great. read more

Was having an issue with the lack of cool air from my ac unit. Neighborly was contacted and appointment was made for next day. Owner came at scheduled time. Checked all components and check determined that the system only needed refrigerant. After completing this cold air was blowing again. No shady tactics and everything was on the up and up. Thank you for the great service and will pass your company on to family and friends who need service... read more

I had Otis come out to check on my ac unit. Come to find out it was just an issue I had with my thermostat settings. My mistake, but I also had him check on some items that a previous repairman had mentioned that needed attention. Apparently it didn't need any additional servicing! Thanks for your honest work. read more

Unfortunately, before we knew about Neighborly Heating & Cooling, we wasted nearly $200.00 for the two big HVAC companies in Redlands just to look at our heater when it quit running. Moments after arriving, the technicians from both of these outfits started high-pressure pitches to sell us a new HVAC unit, trying to frighten us by saying our heat exchanger had a hole in it and we were going to DIE! One was quite an actor--nearly tearful as he said that if I was his own father he'd implore me to get out of the house. The other was equally dramatic--he shut off the gas, red tagged the heater, and said he had to walk away from it unless we wanted to buy a complete new system. Our neighbor, an experienced realtor who knows all the best local contractors, recommended Otis from Neighborly Heating & Cooling. Otis examined our heater and told us there was no hole in the heat exchanger. I went on the roof with him, and while the heater was running, he showed me how he knew it was okay and explained everything. He came in the house with a carbon monoxide detector while the heater was running and spent more than half an hour showing us that there was no carbon monoxide in any room of the house. He did not charge anything for this service. He diagnosed the problem as a failed gas valve and circuit board, and replaced those at a reasonable price. After doing some research, I found out that big HVAC repair companies using scare tactics to pressure customers into buying new HVAC units is the biggest scam in the HVAC servicing industry. Don't be a sucker. Call Otis at Neighborly Heating & Cooling and get an honest assessment of what you need to do regarding your heater or air conditioner. read more

Otis is a gift for real!! After so many other HVAC guys tried to hard sell us on replacing the AC, Otis showed us that it didn't need to be replaced at all. I only wish he could have fixed something and charged more because honesty and integrity are priceless. Definitely going to be calling him if anything else ever happens. read more

Otis is the man. He knows his stuff very knowledgeable old school and new systems. Diagnosed problem in no time. Riverside 92503 customer. Thanks Otis read more

Really nice person! On time, and fixed our heater same day.Very honest person. Thank you so much!

I called Otis the other day and he came to my house after hours and diagnosed my problem right away. He is extremely personable, knowledgeable and HONEST. I will definitely be using his services again if ever I require HVAC repair or replacement! read more

Great service same day appointment cheap Recommend these guys to anyone looking to get their ac fixed read more

I contacted Neighborly Heating and Cooling on May 1st and within 1 hr Otis was here to service my AC unit. My AC was not cooling, Otis was able to get my AC back up and running in a flash. He explained everything in detail and gave us options. Otis was very professional and knowledgeable and it was a real pleasure doing business with him. Its really awesome to have our Air Conditioner working again right when we need it! We will definitely highly recommend Otis and Neighborly Heating and Cooling Company now and in the future to all that may need services! Cindy S. read more

I contacted Mike through Thumbtack to come take a look at my system. Unfortunately, he did not service the kind of system we had, but he did let us know as soon as he could and recommended someone else who could take a look. He was quick and honest, one of the best experiences we've had with anyone. read more

Neighborly heating and cooling are my go to guys for A/C. They are reliable, dependable, professional and knowledgeable. Once again they came thru today, after calling yesterday with an issue and repaired it within a reasonable time. Thanks NHC! read more

I called Neighborly Heating and Cooling late Saturday afternoon skeptical I would be able to get my central heat/ac systems up and running before Monday. Otis called me back promptly and cheerfully added a stop to his schedule. He showed up as promised within 90 minutes, quickly diagnosed the issue, provided a fair estimate, and completed the repair easily exceeding my expectation. Thank you Neighborly Heating and Cooling!! read more

Otis is my man! He babied my AC until it had no more life and then gave me a very competitive price to replace my ancient system. Asked him about new ducting, at which point he could have sold me a new ducting network, but he told me it was all in good condition. I also told him that my kitchen was unbearably warm when the rest of the house was cool so he added an extra air vent to my kitchen. I'm so happy with his work and his clean up job afterwards. Thank you Otis! read more

Service was the best I have had. He arrived on time and explained everything that needed to be done to my heater. Its great having heat again. read more

Amazing customer service! I had a few questions and these guys took their time explaining their answers. Really awesome. Plus they were quick and now my A/C is working better than ever! These guys are super friendly and I will be recommending them to everyone. read more

this gentleman is in high demand..and i see why now..i was referred to him by old republic warranty...he had an appointment for 2 days out...so i called and got a faster one ..which was nightmare...faster is not better.. i then called and waited for my appointment..his yelp is amazing... i was not put off by repairs or told i need a new unit.. he fixed my problem and im going to request him for any further repiars i need through the warranty...trust me when i say ..he is an honest hard working man and wait for your appointment to get the service you really need !!! read more

Most definitely the best guy for the job. He's knowledgeable and does not exploit customers. I was expecting to pay about 900 dollars for a motor replacement (quoted by another company) when it turned out to be a clogged filter in the motor! He found this out in less than 10 min when I had another company look at the same thing but was up-selling me! He's the go-to-guy for any a/c work from now on! (Have fun in P.V Otis) read more

Waste of money, tried to upsale a new Ac unit of 5500$ because "mine was toast" couldn't figure out a simple problem. Called another company out the following day. Ac was fixed in minutes.. Would not recommend read more

Otis was very professional and efficient. He was able install my wifi thermostat and check my system in less than 30 minutes. He arrived as scheduled and got the job done. I highly recommend this business. read more

Otis Neighborly fixed our air conditioner today for a very fair price. He was nice and professional and am so glad we found him. He came highly recommended from others, and glad I chose him to fix our home AC. read more

Really fast and friendly service. We had just purchased a home in Eastvale and the AC went out. I called our insurance to file a claim and they recommended someone who said they were too busy and could not see us for another week! It was so incredibly hot and there was no way we would be able to survive without the AC. I called my insurance company again and told them the situation and they gave me the number to Neighborly Heating and Cooling. Otis was able to see me in two days and only took 10 minutes to repair our AC unit. He explained that with all the new housing developments in our area, the problem we were having was quite common. I give Otis and Neighborly Heating & Cooling a 5 star rating for fast, friendly service and for most importantly helping us to make our new home cool and comfortable again. read more

I live in the desert and my first week home with my newborn baby my ac goes out. Otis was kind enough to answer my desperate call at 9pm to assist us in getting things back on track. This company genuinely cares about its customers read more

I had called Otis before to do a look over on my a/c unit about 2 months ago and he was great. Now my a/c went out yesterday and told me he can come out tonight to take a look. They showed up, changed a part and I have a/c again. Yay! Thank you guys. I really appreciate it. read more

Fast and friendly service. One of the few honest HVAC contractors in the area. Call with confidence. Otis is easy to work with, fair and conscientious. read more

Wow! Braced for the worst. Served up with the best: same day service; honesty; integrity; very friendly ("neighborly"); extremely knowledgeable; and, reasonably priced! I would highly recommend these guys to anyone, even family ! read more