Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

Brought my car here on recommendation of some co workers for a muffler/cat issue. Dealt with Herman…read morewho I can't rave enough about his advice and professionalism. He gave me a recommendation to attempt to save money even at the expense of losing some work. He had great communication skills and the rest of staff was nice when I picked up my car. Plan on taking my car here for repairs if his advice falls through. Easy 5/5 stars.

Very happy with work done, excellent price, the technician did a great job, will highly recommend…read moreto family and friends. 5 Star in my book+++

I had thought I made an appointment on their website for today at their Niagara Falls Blvd…read more location, but when I arrived they had no information about it. I never did get an email verification. They took me right away though! Oil change and NYS inspection. I was out of there in less than an hour even though their lot was full with cars. I even expected to hear that I would need brakes, but I passed the inspection with no issues. Good to hear since I'm driving to Rochester tomorrow. They were friendly and professional as well as efficient! I will be back!

We had a misunderstanding about pricing, but Chris called to make it better for us. They're nice…read moreenough and I think they do a good job. They send out coupons that are a really good deal.

Meeting Jarry's K & A Auto Repair Shop--where they provide not only top-quality emergency service…read morebut also warm care that touches the hearts of their customers--was truly a blessing from the Lord. Thank you so much, Jarry!응급 상황에서 최고의 서비스로 손님의 마음까지 따뜻하게 만들어 주는 Jarry의 K & A Auto Repair Shop를 만난 것은 주님의 축복입니다. 정말 감사해요 Jarry!

Jerry is the best. honest, fair and an excellent repairman. Have used him for my cars for years.read more

These guys are Honest, Respectful, Loyal and great. I trust them . Wouldn't go anywhere else. I…read moredid make a mistake and go to mavis for and oil change, weeeelp. I learned my lesson as my car is now stuck in driveway. Oliver auto does NOT disappoint.

True hidden gem of a business! Father- son operated auto repair shop in NT. A trusted colleague…read morerecommended them to me after hearing my woes on feeling ripped off by the dealer and another repair service. I'm very happy to have found these honest, knowledgeable, kind folks. Ladies, if you're anything like me ... know how to drive a car (that's debatable per my brother!) but know little about maintenance and repairs...go here! I hate to admit, I fall into the category of these type of women when it comes to the auto thing! I know many women are very smart in this respect but I'm just not. I'm "auto naive". I believe my colleague (who's father who passed away even did business with them years ago) when she says they will honestly tell you what service you need. They will not lie and tell you something else needs repair to make more money off you. There is no such thing as a "30,000 mile maintenance with a 30 point check" or whatever said the son to me when we discussed what the dealer service told me. He cautioned me: that's a way for dealers to tell the auto naive of "problems" that do not exist. Then get you to pay for parts/service you don't truly need. "You fix things as needed at whatever mile" per the son. So I drove 7 miles clear opposite direction from my way home after work to give this place a try yesterday. It's totally worth the trip!! I will be taking my car there from now on hands down. It's a feeling of relief I've gained. Priceless. I got an oil change plus inspection done for around $52. Very fair in pricing. Give them a try. You will not regret. PS: I scoped out a florist across the street while waiting for my oil change...see my other review!

Fast, honest service. Reliable work and fair prices. Kenmore staple, happy to support local.read more

This place is a joke. The owner is a miserable prick. And if you write a review he doesn't like,…read moreinstead of being professional and caring about unhappy customers, he responds with anger. I know a couple people who live by the shop. The place has been broken into several times. once while they were open and there! Bet they don't tell their customers that! They park customers cars into the neighbors fencing and on their property...real professional! So if you find a ding or scratch, you'll know why! If you must use this garage ask for one of the other guys...stay clear from the owner! Never know what you're gonna get with that lose canyon!