Great service and great work. Been coming here for years even when they were at Sheridan and the…read morebolavard

I would give 0 stars if I could. I will never go back to Dunn Tire…read more Every time I've been there, I've felt like they're trying to sell me things I don't actually need. I really hope it's not because I'm a woman, but that's honestly how it has felt. I recently went back only because I had originally bought my tires there. One tire had a slow air leak, and I figured it would be the easiest and cheapest place to have it fixed. Instead, I was told they couldn't even "touch" the tire because it had to be replaced--and then they told me all four tires needed to be replaced. I specifically asked them to only look at the one tire because I didn't want them trying to upsell me, but that's exactly what happened. After I got very frustrated and spoke with the manager, they suddenly agreed that only the one tire needed to be replaced. This isn't the first time I've had this experience. On three separate visits for tire-related issues, they also told me I needed new brakes. Each time, I got a second opinion, and every single time I was told my brakes were completely fine. At this point, I have no trust in this business. It feels like making money comes before being honest with customers. I won't be back, and I wouldn't recommend them to anyone looking for trustworthy service.

Went for an oil change and to plug a tire. The waiting room is disgusting. Food and trash…read morescattered all over the place. When the car was done I was not told if they found the tire issue, as there was no staff at the counter. Frustrating experience and they have lost my business. In addition, the cost was more than if I went to the dealership.

Waited an hour to get a tail light fixed , only to have the employee tell me that no light was out…read more Even though I could clearly see it was! Having it fixed at another dealership now. Waste of time!

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

Thank You once again Eric! You are the best.... Our goto GUY…read more when ever we need tires or alignment. Your shop is always able to get us in and out with GREAT CUSTOMER SERVICE. I highly recommend their services Eric is a hands on owner that will leave you satisfied every time.., Tanya & Thomas Majewski

i use these. guys all the time for all my vehicles. from inspections to tires and everything in…read morebetween. great service and fair prices.

Had 4 tires replaced. Service was quick but they rummaged through my glove compartment throwing…read moreeverything on the floor of my passenger side. Completely unacceptable and will never recommend this place to others.

I always come here when my tires are low, and they fill them with air and don't charge for the…read moreservice. I was here last week for an oil change and tire rotation. I had an appointment and I was in right away, and the service was performed while I waited. They have a pop machine, and free coffee and water. The waiting area is large, clean, and comfortable.

Honest mechanics super friendly guys Did I say honest mechanics. Had trouble with my front axle…read moreand these guys kept the car and inspected it from front to back. Told me what the problem was and never charged me. Now who does that.

Recently needed a tow when I was stuck in the snow. They were friendly and fast! Thanks again!read more

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

These guys are great. Super chill, affordable, and quick. Stopped here on my way to work for a tire…read morechange. Easiest auto shop visit I've experienced.

Excellent service!!! Resolved the issue with my vehicle…read more Friendly courteous staff. Pricing is fair!

I wish I could give a 0 star review!!…read more I recently visited Mavis after moving to a new area, needing a simple tire patch due to a nail. I was told the tire couldn't be repaired because the damage was "too close to the sidewall" and that I needed to replace all four tires. While I understand safety concerns, the situation felt more like a sales tactic than genuine service. Frustrated, I drove over an hour back to my trusted mechanic in my old town. He patched the tire in minutes--at no cost--and confirmed it was a straightforward, safe fix. Unfortunately, my experience at Mavis felt like a waste of time and an attempt at an unnecessary upsell. I would not recommend them, especially to women--it's clear they rely on customers not questioning their recommendations. Always get a second opinion.