Manager, Samantha was refreshing to deal with. Assist…read moreManager, Nas was also professional and refreshing to deal with. Izahia(So sorry- I know I've mispelled)was courteous and professional. My Husband and I have been coming to the Sheridan Drive, Amherst location for many years for oil changes and most recently, air and engine filter changes. Keep up the consistent work! :)

Was greeted by Sam who came up my car to check what i needed, which was an inspection he told me it…read morewould be about an hour. This was a decent time frame after going to a different location on transit who told me three hour wait. After about 40 minutes Sam drove my truck into a bay. I was told by the manager Marc to watch my step. I'm glad he said something because there is an unexpected drop off entering the waiting room. Sam checked in on me and was very polite and informative. It took about 20 minutes to get inspected. Jake checked me out and had me on my way. It was a great experience overall.

Have a European car. They were able to accommodate. They had the filter in stock-all synthetic- out…read morethe door $160. Checked all levels, tires etc. 15 minutes.

To say that I'm disappointed would be. Grave understatement. I pulled in the garage. The staff was…read morepolite but the amount of time it took was unreasonable. The staff had four people pulled into the garage and despite being first in line they did not prioritize me. That's beyond infuriating and annoying! I don't appreciate being overlooked in this way the staff had no sense of urgency or consideration. There was literally a significant point of me just sitting here watching them going to other cars and neglecting to communicate to me. I'm beyond disappointed and if i didn't drastically need the oil change would have left. I wish I could get a refund because the service received was jn

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

As a college student who needs to keep his car clean, Delta Sonic has a very reasonable price for…read moreunlimited washes, with other benefits like 10 cents off gas, $30 off oil change, discounted interior cleaning, 99 cent coffee... Absolute life saver. And this is my favorite location despite being farther than the one on Sheridan Drive and Niagara Falls Blvd because this one has the Super Plus Club for you to vacuum your car indoors (away from the freezing cold outside), mat wash station, air for tires, free wiper fluid, and microfiber towels to wipe your car! Also Robert, the manager here, is very friendly! Wish they had a location in NYC or Philadelphia too!

Car wash is amazing, and I love the option to detail on my own in their detail shop (vacuum, mat…read morewash, compressed air, and all the towels you want. The employees are friendly, the store is stocked full of everything and the food (subs, pizza) are excellent and very reasonably priced. And the place is so clean!!!

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

Yes, they are more expensive than other places. But you can drive up without an appointment, get…read moreyour oil changed without having to get out of your car, and drive off in just a few minutes. That's why you're paying extra. Also, they only do a few things. An oil change, an air filter, wiper blades....They don't overhaul engines, they don't do AC repair, they don't sell tires. So when you go there to get an inspection, if something is going to fail, you know it's because it failed and not because they are trying to get more money out of you. (Not that all places do that, but you have piece of mind that it's not being done here.)

Update as of 1/31/26. I have been to this location multiple times since i last wrote my glowing…read morereview. Since then every-time i go I'm stuck waiting for an inspection or told the inspector went home so no inspections the rest of the day. Isn't the whole point of valvoline to be able to pull in get your vehicle serviced and be out in a timely manner? Maybe i was just lucky the first few times i went and was able to catch the right time to get an inspection and oil change. I could have just made and appointment somewhere else if i wanted to wait an hour for stuff to get done.

My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

The Goodyear location on Niagara Falls Blvd. in Tonawanda NY has a dirty employee, I am certain…read morethat he put a screw in my tire so that my car would not pass inspection. He is very dishonest!

Goodyear Automotive Service has very knowledgeable, friendly, and Professional customer service! It…read morewas a good experience having them work on my car and I will be coming back next time I'm in need of service.