anchor installed a air handler in my home that had caused 60 thousand dollars in damages to…read moreflooring and structure. they do not have any insurance coverage and will not pay for damages

Horrible service, not honest and they don't try to help only to make you expend more money on their…read moreproducts, I payed $105 for technician visit only to said that my a/c was too old to get fix, he didn't check anything, I called different company to have second opinion and they told me that what my a/c need was only change the filter!!! And now my a/c is working!, I expend a lot money with Anchor for more than 12 years and they are not honest and not professional! Horrible shameless!

This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.

Nice people, avoidable problems cost me several days and somewhere north of $1,500…read more Everyone at Certified Air Care are very nice and did quality work. I used them for years to recharge my system. After techs determined my single stage system was beyond repair. I opted to replace it with a variable speed unit. I was told that I needed to replace my water heater, because the new unit was wider than the opening, and was being blocked by the water heater. The job was not specified correctly, nor double checked for compatibility. The indoor unit that was installed was not compatible with the outdoor unit. At the end of the 2nd day the correct parts will installed to get the now 2 stage system functioning as a 1 stage system. The 3rd appointment was a no show. The 4th appointment verified that an additional $300. In parts would be needed, but not in stock, and would require a 5th appointment. The new unit was narrow enough to fit past the old water heater. $1,200. For a new, lower quality, water heater was a needless expense. I opted to complete the install myself, pulled new wires, installed thermostats zone control board and programmed both the control board and the inside. They worked with me with pricing, but I would have ended up with a higher quality system for less money, days earlier. Really nice people.

We soooo appreciate the prompt response to our needs. Thought it was our Capacitor, turns out it…read morewas algae build up In our drain. Saved us LOTS of money. Our technician, Stan, was so professional, so courteous and so helpful. We will not use anyone else with our HVAC needs. With the heat temperature rising, we understand the wait to get service and will gladly wait on them next time.

I am very happy with the new HVAC system from Ferguson Heating and Air. The salesman, Chuck, has…read moremany years of experience installing HVAC systems himself. He was great about explaining all of the options and giving me enough information to do a cost benefit analysis on various systems. He went over the payback period on different sizes of systems, heat pump vs. traditional heating and air systems, and whether to replace the upstairs unit at the same time as the downstairs unit. He answered all of my questions and did not try to up-sell me. He told me everything I needed to know to make an informed decision. Thank you!

I recently set up a yearly maintenance contract with Ferguson Heating and Air. The service tech was…read moreon time and efficient. In my case, they didn't have a filter for the size required for my HVAC system, but agreed to order it (no extra charge).

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Outstanding professional and timely service ON A SATURDAY! Mr. Bailey was so knowledgeable and…read morekind. He took the time to explain every step. I highly recommend this company for any of your HVAC needs.

Great experience with JB Heating-Air & Refrigeration! John was professional, friendly, and thorough…read moreduring the HVAC cleaning and maintenance service. Excellent customer service, and I highly recommend them!

Service was rendered at my home. The worker left without notifying anyone and left our garage door…read moreopen. The rating was given because the situation was unprofessional. The woman sent a message in response to the rating. She then went back and forth arguing with my mom about the rating we gave her son. This was very unprofessional. Her name is Miranda.

I am a First Home Buyer who closed on my home in GA the 1st week of October 2024. One of the things…read morecaught during my home inspection was that the furnace was not working, and the fire did not stay lit. My realtor and I brought this to the sellers attention, and required this be one of the items fixed in the home. My seller utilized Accurate Heating & Air, LLC to come out and fix this problem. They claimed it was fixed, and provided the invoice they paid to this company, and claimed the fire stayed lit for 23 minutes to confirm repairs. This was in July of 2024. Finally getting to closing in October 2024, I had not moved into the home, and no one was staying in the home. I started getting things moved in the end of November, and turned on the Heat, and to my shock it was not working. GA has been in temperatures of 30 Degrees, and it has been very cold, and this was unexpected. I remembered that this was a problem that was supposed to be fixed by this company, and so I reached out to the company to explain my grievance. Brian, who is the owner, I could not get a hold off and ended up speaking to his wife Meredith. After explaining the situation, and that no one had touched the furnace or even been in the home till end of November, she automatically claimed it was not her companies fault that the heat is not working, and that it was fixed in July. I advised I dont see how if this was fixed and no one has been in the home since, why all of a sudden the heat is no longer working. She stated they can come and take a look and see what the problem is and get me a quote, which I advised this is something I shouldnt be liable for and should be passed on to the seller as this was claimed to be fixed. I contacted the sellers agent and explained the situation, and she stated she would work with Brian on this. The company finally came out on Monday, 12/2 to look at the issue. Meredith stated initially that her husband Brian would come out and handle this, but it was a different technician, Austin, who came out. I am not sure how long he was there, but I never got a call or response from any party that day as to what the problem was. Fastforward to 12/4 & 12/5, I reach out to Meredith on understanding what the problem was and received an invoice for service of $88.40. I believed this was the amount due for the work as stated in the invoice, and reached out to confirm when they could come out to do it. Meredith then states this was just an invoice for them to come out to look at the unit, and the estimate was going to be around $400. I decided not to continue with this company, as I couldnt trust the work was going to get done right, and so I advised she didnt need to complete the estimate and send. She then states that I still have to pay the Invoice as they came out to look at the unit. I told her that was very wrong, as this should have been a courtesy from them who originally did the work and claimed the heater was working when in fact it was not. She then threatened to go to the courts to put a lien on my home if I dont pay by 5pm that day. NO WORK HAD BEEN DONE & I was left with still a broken heater. I would advise all parties to stay clear of Meredith and Brian, and this company as they have terrible customer service, and dont care about the client at all, just the money!

I recently had preventive maintenance done on my HVAC system by Indoor Experts Heating and Air…read moreConditioning, and I'm very impressed with the service. The technicians, Anderson and Malcolm, were professional, efficient, and thorough from start to finish. They checked all my thermostats and fully inspected the HVAC unit, giving everything a solid thumbs up. They also made a helpful recommendation to flush the system and provided a fair, reasonable quote--no pressure, just good information. I signed up for their seasonal maintenance package, which includes summer and winter visits, and it comes with a nice discount. Overall, a smooth and positive experience. Highly recommend their services!

Very communicative and on time and did service well. From my experience they are professional…read more However, that said, they are expensive. $300 for a simple capacitor replacement seems like absolute robbery to me. They wont leave your high and dry with a non-working system, but you will be left with an empty wallet.