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    Neo39

    4.7 (144 reviews)
    Open 12:00 pm - 8:00 PM

    Neo39 Photos

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    Nice vibe! Store is down the stairs and in a cozy location lots of local merch and kind owners!! :)

    Dave H.

    Very cool but hidden in basement sneaks and street clothing store. They have a lot of hip New balance shoes as well as all the major brands, some obscure new cool brands as well. Plenty of caps and tees. Friendly helpful service too. Follow the stairs down into this cool shop.

    Michelle L.

    When it comes to kick a$$ customer service, it's NEO Pasadena FTW! I'd mistakenly purchased a pair of Birkenstocks in the wrong size from another retailer days before vacation, so when I arrived at NEO this afternoon, Sabrina (from NEO's sales team) found me anxiously scouring NEO's selection to make sure I found the perfect pair. She took the time to help me find just the right fit and color, and shared what I could expect from my new Birks as I break them in. When I noticed a TEENY imperfection in the sole of one of the shoes, Sabrina quickly offered me a discount. I was sold! It's clear that NEO stands behind their products (their selection of shoes and brands is legit) -- and I will definitely be back! If you need a new pair of kicks or two, this amazing team will not steer you wrong.

    Heather M.

    Rei is amazing. Very knowledgeable and friendly. Always helps me out. I purchased Jordan's with him.

    Great shoe spot in Pasadena.
    Peter S.

    Either you know or you don't know. That should be their motto. No this isn't Foot Locker. No it's not "easy" to find. No it's not huge. Either you get it or you don't. For those of us who do, we love this place for all the right reasons. Need kicks? This is your spot.

    Claire W.

    Lori was really helpful . I love shopping here and I always make sure to come back . They located underground but it looks really cool Once you're in. They have limited and exclusive releases that other stores don't have .Make sure to check them out !!!

    Never came back in 30 minutes.
    Andres E.

    I normally cant go to old town Pasadena during the week or weekend because I'm working and it's really chaotic on weekends but I have the week off. So I decided to go this morning around 11:45 and buy some shoes. I get there at 11:45 and I see a sign that says "Will be back in 30 minutes sorry for the inconvenience." So I wait and wait and still nothing. I have to put more money in the parking meter. I decided to wait for 30 minutes. 12:15 comes along and still no one shows up. I decide to wait some more and yet no one shows up. I waited until 12:30. I will never come to this store again and will not recommend it to anyone.

    Yeezy taught me

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    8 years ago

    This store is the s***! Best styles and extremely helpful staff! Sales all the so go in.

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    10 years ago

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    9 years ago

    Awwsome store! Great collection of new shoes! Lobe my new Nike AF1 MID high tops. Thanks baby bunny

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    9 years ago

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    7 years ago

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    9 years ago

    Awesome spot! Simon was very helpful and attentive. Great customer service!! Definitely coming back :)

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    10 years ago

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    9 years ago

    Still great place! It use to be upstairs, now they have a downstairs place and a great vibe. Simon is very helpful.

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    9 years ago

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    10 years ago

    Like this place a lot has a good selection. Nigel helped us out he's very nice and friendly.

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    10 years ago

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    10 years ago

    Dope underground spot. Awesome dude ask for Simon convinced me to come up on some adidas gazelles. Check em out!

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    9 years ago

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    7 years ago

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    10 years ago

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    8 years ago

    Husband and I just picked up a pair of his and hers birkenstocks! Simon was so friendly and helpful! Will definitely be returning!

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    9 years ago

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    8 years ago

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    8 years ago

    Love NEO funky space down some stairs, Simon super helpful! Always have cool kicks I want everything but today i got some blundstones.

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    8 years ago

    Had an amazing experience with Simon. First time at this store and he was very helpful! He was cool AF will come again!

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    8 years ago

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    Page 3 of 4

    Ask the Community - Neo39

    Do you guys buy shoes from customers or just sell to customers?

    Hi Ivan, Thank you for reaching out! Unfortunately, we do not purchase shoes from customers. We're… 

    Do you have converse men's 10.5 size?

    Hi Sayo, Thank you for reaching out! Was there a particular color or style of Converse that you… 

    View All 3 Questions

    Review Highlights - Neo39

    Simon over at Neo was helpful in picking out shoes and was knowledgeable in all things shoe related.

    Mentioned in 38 reviews

    Read more highlights

    Neo39 - shoes - Updated August 2026

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