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    Neptune Photo

    4.3 (12 reviews)
    Open • 9:00 am - 6:00 pm

    Neptune Photo Photos

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    Review Highlights - Neptune Photo

    “I was recommended by a photographer friend to bring the camera to Neptune Photo in Garden City and that is exactly what I did.”

    Mentioned in 6 reviews

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    Westbury Camera

    Westbury Camera

    4.5(46 reviews)
    5.5 mi
    •$$

    My friend gave me an old canon g7x she had that she dropped a couple times and the screen was…read morecoming undone, and it seemed to be messing with the functionality of the camera. My birthday being at the start of the summer, I figured I'd finally invest and get it fixed. Finding reliable and REAL people in the city are like finding a dollar in the middle of Times Square... damn near impossible. After going to a couple brick and mortar camera repairs and being quoted 75$ just to LOOK at the camera, I decided to just call up whoever showed in a google search. Fortunately, I came across Mordicai. He managed to make me feel secure in my investment thru a simple and quick phone call. He assured me he sees this exact model very often and he would be able to help me. He immediately followed up with a text of his detailed information regarding shipping or in person drop off. He was cooperative and patient through every step. I was quoted within a 6 hour time frame which is actually insane being that everyone else quoted me a 2 month minimum turnover. The moment that exposed his passion for helping people was when I mentioned that I was taking the LIRR from Harlem. He graciously offered to meet me at the station for the transaction, saving me the walk, and also saving me money on the return ticket ! I dropped my camera off 06/01/26 and picked it up on 06/04/26. It is in perfect working condition, and I also implemented his recommendations for camera safety and use, to avoid more damage. I thoroughly enjoyed doing business with Mordicai and I believe New York could really benefit from highlighting this kind of honest and efficient business practice because people like this are our NY heirlooms. I'm dropping some unedited pictures from my birthday trip that I was able to properly document thanks to Westbury Camera !!! 10/10 highly recommended !!

    So, so happy that Westbury Camera exists and has knowledgeable staff [Mordicai Hefetz] willing and…read moreready to aid in SLR camera repairs, regardless of the age of the piece. Have a Nikon D40x SLR Camera that's been kept in amazing condition since purchasing many years ago. Even complimented by the associate that it looked brand new/out of the box, great condition. :) Its well traveled and has captured many beautiful events [personal & work] and amazing vacation destination landscapes, florals, sculptures and sunsets. All images have professional quality that easily expands into great canvas of all sizes/types. Was totally bummed when the cap to my card area cracked and needed to be replaced, but more so upset when the battery got stuck 'pregnant', in the chamber and wouldn't easily come out to charge/replace. Of course this happens right before having/needing to use it for my babies big first special event. I searched for local camera repair locations, but sadly only a few exists. Then when you call/drive to them they are out of business. I'm sure this is due to most people just using their mobile phones as a camera these days, but reality is nothing can compare to a real digital camera that has automated and manual options. Nevertheless I finally got the correct phone # to Westbury Camera and was put in touch with a man named Mordicai. He was super accommodating to address my two issues in a very expedited, affordable way. I can't thank him more and only hope he mentors future generational workers in the same way, not to have this art lost. I highly recommend him and this location to all. Hopefully if I run into any other issues here in the near future they will still be here for me.

    Photos
    Westbury Camera - Incredible customer service

    Incredible customer service

    Westbury Camera - Fire pictures

    Fire pictures

    Westbury Camera

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    Neptune Photo - photographystores - Updated September 2026

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