Staff is friendly and always willing to help. Appointments…read moreare always available at one of four locations. Occasionally I am able to get an injection to help with my pain needs.

Arrived ahead of schedule, completed new patient paperwork, taken into room only to find out that I…read morewould not be seeing the doctor my GP referred me who apparently is no longer seeing new patients (and was confirmed by staff prior to my appointment), but rather a PA. One staffer told me they have had others frustrated and disappointed by this sane type of misrepresented information. The PA was very nice, however, declined my appointment as if this is a sample of how patients are treated and what they tell you cannot be trusted to be accurate, it is not a facility I want to be treated by. Disappointing at best.

The staff that works the physical therapy department are incompetent and disrespectful. This is not…read morethe 3rd time I've driven to an appointment from Sparks all the way to South Reno, for them to tell me it was cancelled. Did they have the decency to tell me it was cancelled? No they did not. When I brought it up that it was disrespectful of my time and money to do this to me now several times, they laughed in my face. The lack of respect and professionalism is astounding. What's the point of making appointments if you're not going to keep them, and you're not going to have the decency to communicate when something is cancelled. I will not be recommending this place to anyone. Terrible customer service.

The text message I got said to be there 30 minutes before my appointment I arrived 45 minutes…read morebefore my appointment 20 minutes after my schedule appointment they asked if I had completed my paperwork which they never gave me. Very unprofessional inefficient location I'll find somewhere else to go.

9 AM on a Tuesday morning, morning, I called my primary care physician of Carson Medical Group…read more with symptoms of a stiff neck, fever over 100, nausea, chills, fatigue, and vomiting. I was told they had no appointments, but they'd leave a message for my doctor, who would get back to me. Fast forward to 2 PM. I get a call from my primary care physicians office telling me I should go to an emergency room because they believe I have meningitis‼ In a panic, I head to the ER on McCarren of Northern Nevada Medical. Thankfully, the competent staff, based on the questions I answered and an examination, diagnosed me with a viral infection. No meningitis! They dosed me with a Tylenol-Advil combination and a lidocaine patch, then sent me home with prescriptions for nausea and extra lidocaine patches. I felt guilty for taking up the time of staff and resources for an issue that could've been handled in a timely manner in my primary care physician's office, had that office not been overbooked. And I won't even go into the five hours it took from my original phone call and message of my concerns, to the phone call I received advising me to go to an ER. This all too frequent "adventure"points to the sad state of medical care in this country, with emergency rooms becoming your primary care physician.

After waiting 3.5 months for an appointment, I was not disappointed. I really liked Dr. Bruner who…read morewas knowledgeable, compassionate and friendly. The staff was nice, and although the waiting room and exam rooms were a bit sterile it at least felt clean. Happy that I have a new doctor in a friendly environment.

Swift is the most comprehensive practice I've ever seen. They have top-notch specialists in every…read morearea of orthopedics. My wife and I have been going there for 15 years, 3 going on 4 surgeries between us - back, knee, and soon shoulder. Can't recommend them highly enough. Their in-person offices are well-run and friendly. Back office needs some work.

Dealing with my kids first broken bone. My issues…read more#1 We waited 20 min after our appointment time before being called back to the room #2 When we got back to the room there was still people in the room, the guy told them oh your good to go and put us right in that room with out cleaning it changing the paper etc. #3 The doctor was very rushed not very personable especially with a young child bedside manner is huge. #4 They gave a new brace that is still a little too big and was told if that doesnt work some back and we can make a custom one, again felt it was more important to get us out quickly than to make sure it was done properly and insure we were good to go. #5 I had to wait an additional 6 min after check out for a doctor's note for my child.

I waited 4 months to see Dr. Blake at Sierra Neurosurgery in order…read moreto get a neck ablation. The long wait was worth every single day. He greeted me kindly and asked the location of my pain. With the first nerve block he hit the correct area with his needle! I called it the "money shot", and knew there was hope for a better outcome than my previous ablations. Since 2 nerve blocks are required, I had to wait a little longer for the final 3rd visit to get the ablation. Being in the room with just him and ( Tech ) Dave was calming and relaxing. They both treated me with such tender care. My neck is doing REALLY well. Dr. Jacob Blake is 100% worth the wait.

Dr. Blake and His Staff are the absolute worst Dr. to visit. Since I had to drive to Reno for my…read moreappointment I noticed there were several other Drs. at this office. Pick your Dr. wisely. Dr. Blake had been in Truckee ( where I live) only 1 day a month. I saw him and had me get an MRI. Next Month he was gone. No letter or letting patients know that he will practice solely in Reno. He was the only back and neck doctor here. So, I got visit him in Reno. He was training another man at the same time. He was very preoccupied. I just moved to Tahoe Donner from the Bay Area so I'm not used to only having 1 dr. to see. He gave me a few vicadin and was supposed to call to schedule an epidural. I was getting them by a "real dr" before this idiot, I had to remind Dr. Blake to look over my MRI because he forgot he he ordered one for me before his departure from Truckee. I phoned Dr Blake's office prior to Thanksgiving. I spoke again on the answering machine. Again, no response. I'm am over it. I'll go back to Stanford where I won't get the shotty treatment. He should be ashamed of himself.

I was there for an MRI. Emily checked me in. She was friendly and professional. Julie, the MRI…read moretech, was very personable and explained the procedure well. I highly recommend this medical center.

I didn't take a lot of time taking inside pictures. I was happy for the WiFi code. I was called in…read morerelatively quickly as I did handle my paperwork online, which was requested. I read some of the poor reviews and think some of those weren't relevant. My Dr was very professional and very attentive. After a thorough review of my situation we discussed a plan of action that needs some insurance approval. I was very pleased with the process and the helpfulness of the office team from start to finish in my first visit. I will be treated for my hand injury and feel confident this is the best team to help me. I look at the other reviews with a grain of salt.

Unobservant and uncaring Doctor. I lost my Disability insurance claim because they did not submit…read morethe paperwork or even answer the phone. Unbelievable to have to go through while fighting for your life. Absolutely abysmal.

Dr Angermann has been my dr for many years. I always know she will take care of any medical needs I…read morehave.

One of the few Providers that accept DOL Federal Workers Compensation. (OWCP) the provider Racheal…read moreis very thorough and takes our time during the appointments with excellent treatment recommendations. Front office staff Travis is fast and efficient with his responses to email and phone calls for appointments and any necessary paperwork.

I can't speak highly enough of the staff at Reno Regenerative Center. From Brandon who discussed…read moremy options and the processes, to Dr. Rachel who reviewed my x-rays and determined what treatment would help me, to Dr. Wendy who did my back adjustments and provided guidance on the therapy, to Laura and Jen who pushed me with the exercises and stretches and used the Pulsewave machine on me, to the front desk staff who accommodated my work schedule to the best of their abilities. Everyone is friendly and, knowledgeable and genuinely concerned about making me and my back better. I am also very pleased with the progress I have made in just 4 short months. In May, I had stem cells injected into my lower back due to degeneration of my spine and in July, I started the physical therapy to strengthen my core. I used to have to do a couple of loads of laundry or wash a car, or vacuum or clean up after my goats or chickens, but not all in the same day, as it was too much bending. I used to have to move around as opposed to stand still at a home improvement store or anywhere else, because standing in one place was painful. In July, I was able to bend and trim hooves on all 4 goats! On the same day, as I also did 2 loads of laundry and I had NO back pain. Sure, my back was tired, but I will gladly deal with my back being tired at the end of the day, as opposed to being in pain by lunchtime! I recently went to Disneyland and did a fair amount of standing in line and by the end of each of the two days, my back was tired, but I had NO pain. And, I didn't stand there fidgeting, because of the pain, while standing in the lines.

This was our first time here, as my daughter had surgery today, and naturally we were a bit…read moreanxious. Both the pre-op nurse Savannah and post-op nurse Ashley were so kind, calming, and incredibly comforting. They truly made a difference in helping us feel at ease during the entire process; especially for my daughter. Hopefully I got their names correct, please know they were absolutely wonderful, and we are so grateful for the care they provided. Thank you

I just had a surgery here last week, I was really scared as I haven't had many surgeries in my life…read moreand was traveling from Las Vegas for my procedure. 10/10 care from the staff here! Check in process was easy. The anesthesiologist who took care of me was fantastic and so nice, he made me feel way less scared and taken care of. Post op was a breeze! I really appreciated my time and experience here! Thank you for taking care of me

I feel incredibly fortunate to have found such a kind, patient and passionate doctor. She goes…read moreabove and beyond. She really takes the time to listen and come up with the proper plan of care. Dr Laxalt feels like apart of the family. She is so intelligent, thoughtful and caring, truly the epitome of what a doctor should be!