We recently had one of our company vehicles repaired by DeLaughter Automotive, and the experience…read morewas excellent from start to finish. It's not always easy to find a Technician you can trust with your vehicles, but DeLaughter Automotive delivered exactly that. The repair was completed professionally and in a timely manner. If you're looking for a dependable auto tech that stands behind his work and treats customers right, I'd highly recommend DeLaughter Automotive. Honest guy, quality work, and fair prices.

I've used DeLaughter 3 times while visiting Cedar Park. The first two were headlight replacements…read moreusing his mobile service and the last time was a blower failure with my a/c. He's fast, friendly, and does great work at a price I found reasonable.

I recently brought my car here for an oil change, and I was genuinely impressed by the fast,…read moreprofessional, and efficient service. The team was straightforward, honest, and respectful of my time, which made the entire experience stress-free. In addition to the oil change, they performed complimentary inspections including brakes, lights, fluid levels, and a thorough 52-point checkup to ensure everything was running smoothly. It's clear they truly care about their customers and vehicle safety. I'll definitely be returning for my next maintenance service or checkup. Keep up the amazing work and continue keeping everyone's cars running great. Cheers!

I brought my 2021 Toyota Corolla 1 week ago for an oil change & tire rotation. AJ welcomed & walked…read moreme through the whole process. I am old school, so getting the old school treatment in a modern-day automotive shop was refreshing! Here is what I mean: 1 - AJ greeted & guided me into the appropriate bay. 2 - He explained that I could stay in my car where I might be more comfortable or wait in their waiting room (I chose to wait in their waiting room). 3 - He asked for the previous sticker. When he noticed the residue on my windshield from a past oil change sticker (not theirs), he offered to clean that right up for me! When I got my vehicle back, the residue was gone. 4 - He came to the waiting room to inform me of what my cost would be for my requested services. 5 - Mid-way through the oil change, he let me know which of my fluids were good-to-go & the ones that he topped off. 6 - He showed me my air filter, & we discussed when I would likely need to replace it (a replacement air filter was not needed). No guilt or pressure tactics, just helpful information. 7 - When the oil change was completed, he drove it to the other side where they do the tire rotations & came to let me know that my vehicle had moved to the next phase. The guy that completed my tire rotation & took the payment was extremely courteous & very personable as well. He took the time to put a smile on my face when I knew that he had to be hot as hell at 3pm in the afternoon! I wish that I had asked for his name, but not having his name doesn't diminish his part in why I am giving these guys a 5-star rating. Great job all around! TOP NOTCH experience. If you appreciate customer care/service like I do, Austin Automotive Specialists are a breath of fresh air!

Had given my Audi Q5 for routine maintenance. Very good diagnosis and professional work.read more

Terrible experience. Wish I'd gone to the dealership - never thought I'd say that…read more Multiple delays, excuses, changing stories Final price considerably higher than estimate Installed wrong parts, had to start over Said it would take 2 days, took a week Poor communication throughout No after-hours drop box No loaner available When I first saw their messy property filled with dusty cars, something told me to walk away. Foolishly, I didn't - but you should.

I visited ER Automotive recently and they quickly replaced a light bulb for free. They are right…read morearound the corner and I'm going to get my next oil change there since the price is very reasonable. I love being treated well and there fast service. Bob

I found my mechanic. My car literally died half a block away from here and the manager walked over…read moreto check it out. He looked it over, explained what was happening and gave me great advice about what to do next. His honesty, experience, and communication style just won a customer. Thanks y'all!

I contacted Matt regarding replacing an engine mount on my car. I am very pleased with the service…read moreand price he provided. I would 100% use his services again.

My starter on my car went out and was a stressful situation with 2 kids and multiple sports…read morepractices starting up. Matt got back to me right away when I reached out and was able to work me into his schedule the very next day. I initially had gotten a quote from a national chain auto shop, but it was extremely expensive plus they wanted to charge me additional money to run a full diagnosis. Matt saved me money and time. He showed up when he said he would, diagnosed the problem accurately right away, and got me back on the road. He also had awesome communication both on the phone and via text. I'll be going back to Matt for sure in the future if I ever need mechanic services. Thanks again Matt!

I had a great experience! Everyone was very kind and I really appreciate how the staff worked with…read moreme!

Don't bother stopping here to ask a question or get quick help! I had a simple question about…read moregetting a fuse switched and on a Thursday morning the lovely, ever so unhelpful Patrick, who was also late opening up, told me he'd simply have to take my car for the weekend and let me know next week!!! For all the women who may try, don't bother with this location, even chatting with female employees in this location make you feel like a complete idiot for asking questions. Stick to Google and/or an autozone!

I came here recently to get an emissions test as a requirement to get my vehicle's registration…read morerenewed. I walked in on a Friday morning and was told that it would take about an hour. They have ample seating in their lobby, along with a fridge of water bottles and a restroom in a corner. They have window shades that block out sunlight so the lobby doesn't get too warm. I chatted with one of the service advisors about his recommendations on the better car makers, and was told to stay away from Hyundai/Kia, any hybrids, and any turbos, for various maintenance and longevity reasons. I appreciated his honesty and willingness to share that kind of information. After about an hour, my vehicle was was finished and I was called to the counter. They charged me $11.50 for the emissions inspection, which is the posted rate on the DPS website. Great customer service, friendly advisors, and a comfortable waiting area. I had a great experience here.

I stopped by recently for an emissions test so I could renew my vehicle registration. I walked in…read morejust after they opened on a Saturday morning and was in and out for the test itself in about 15 minutes. The lobby is comfortable and well set up--plenty of seating, a fridge stocked with cold water bottles, and a restroom tucked in the corner. The emissions test was $11.50--the exact rate listed on the DPS website. Overall, great customer service, friendly staff, and a comfortable place to wait.

I've come in here a few times now and there's practically no wait, friendly staff and they've…read moreactually fixed my auto problems when the dealership couldn't. highly recommend!

Promised quick diagnostics but they took over three hours. After diagnostics were done, found…read moretheir prices are double compared to others. Would not recommend.

They did an excellent job on the rear diff for my AMG Mercedes. Reasonable price and good…read morediagnostic of the problem.

I am beyond grateful for this place. Having my transmission worked on was stressful, especially…read moresince my family is very knowledgeable about vehicles and we knew this job was more than we could take on ourselves. Trust doesn't come easily when it comes to mechanic shops, and as someone in a wheelchair, that hesitation is even stronger. From the very beginning, they treated me with nothing but honesty, dignity, and respect. I was never made to feel different or taken advantage of -- only cared for. The quality of their work speaks for itself, and they went above and beyond simply because they take pride in doing things the right way. Their diligence, integrity, and high standards truly set them apart. I will absolutely be returning and recommending them to anyone who needs transmission work. I cannot thank them enough.

Absolutely -- here's a polished review that sounds genuine and enthusiastic:…read more Frank was absolutely fantastic! He came directly to my house and replaced my brake pads, making the entire process incredibly convenient and hassle-free. He was professional, knowledgeable, friendly, and clearly took pride in his work. I really appreciated that I didn't have to spend hours sitting at a shop or rearrange my day. Frank showed up when he said he would, got the job done efficiently, and made sure everything was taken care of properly. It's hard to find a mechanic you can genuinely trust, especially when they're working on something as important as your brakes. I wouldn't hesitate to use Frank again and will definitely recommend him to anyone looking for a reliable, honest, and convenient mechanic. 5 stars all around!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.