I brought my 2021 Toyota Corolla 1 week ago for an oil change & tire rotation. [[HIGHLIGHT]]AJ welcomed & walked me through the whole process. I am old school, so getting the old school treatment in a modern-day automotive shop was refreshing![[ENDHIGHLIGHT]] Here is what I mean: 1 - [[HIGHLIGHT]]AJ greeted & guided me into the appropriate bay.[[ENDHIGHLIGHT]] 2 - [[HIGHLIGHT]]He explained that I could stay in my car where I might be more comfortable or wait in their waiting room (I chose to wait in their waiting room).[[ENDHIGHLIGHT]] 3 - He asked for the previous sticker. When he noticed the residue on my windshield from a past oil change sticker (not theirs), he offered to clean that right up for me! When I got my vehicle back, the residue was gone. 4 - He came to the waiting room to inform me of what my cost would be for my requested services. 5 - Mid-way through the oil change, he let me know which of my fluids were good-to-go & the ones that he topped off. 6 - [[HIGHLIGHT]]He showed me my air filter, & we discussed when I would likely need to replace it (a replacement air filter was not needed). No guilt or pressure tactics, just helpful information.[[ENDHIGHLIGHT]] 7 - When the oil change was completed, he drove it to the other side where they do the tire rotations & came to let me know that my vehicle had moved to the next phase. [[HIGHLIGHT]]The guy that completed my tire rotation & took the payment was extremely courteous & very personable as well. He took the time to put a smile on my face when I knew that he had to be hot as hell at 3pm in the afternoon![[ENDHIGHLIGHT]] I wish that I had asked for his name, but not having his name doesn't diminish his part in why I am giving these guys a 5-star rating. [[HIGHLIGHT]]Great job all around! TOP NOTCH experience.[[ENDHIGHLIGHT]] If you appreciate customer care/service like I do, Austin Automotive Specialists are a breath of fresh air! read more

I recently brought my car here for an oil change, and I was genuinely impressed by the fast, professional, and efficient service. [[HIGHLIGHT]]The team was straightforward, honest, and respectful of my time, which made the entire experience stress-free.[[ENDHIGHLIGHT]] In addition to the oil change, they performed complimentary inspections including brakes, lights, fluid levels, and a thorough 52-point checkup to ensure everything was running smoothly. [[HIGHLIGHT]]It's clear they truly care about their customers and vehicle safety.[[ENDHIGHLIGHT]] I'll definitely be returning for my next maintenance service or checkup. Keep up the amazing work and continue keeping everyone's cars running great. Cheers! read more

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[[HIGHLIGHT]]Truly honest people.[[ENDHIGHLIGHT]] Ryan was able to squeeze me in for a second opinion and his lead tech saved me $3,000 that another shop was quoting me. His tech, Tim, had me come out to show me that the previous people that worked on my car left my car lug nuts LOOSE. Went to two other mechanics and they diagnosed something completely off base. [[HIGHLIGHT]]Thank you so much!!![[ENDHIGHLIGHT]] read more

Fast service, friendly staff, and no BS upsell attempts for parts I didn't need. [[HIGHLIGHT]]Very straightforward shop & a good first experience with them.[[ENDHIGHLIGHT]] read more

I had my oil changed and needed brakes, a battery and filters changed in addition. No problem. Ten days later my car indicated an electrical issue and I had it towed to Austin Automotive on Bell. I had trusted and used them exclusively on a regular basis for a few years. The alternator needed replaced. Again no problem. [[HIGHLIGHT]]The service rep called me and said my oil was "dirty" and needed to be changed. I told him I had just been in 10 days ago and if it was dirty that was on them. He argued with me and told me I also needed additional work.[[ENDHIGHLIGHT]] Nothing I was apprised of 10 days prior. I know they have been bought out by Great Water 360 and perhaps they operate on commission now. Unfortunately I can no longer trust them. read more

This business agreed to match a competitor's price on replacing my radiator. Then after I left my car with them, they called me back to say they could only do the work for twice what they had quoted me. Think long and hard before you give this repair shop your business. read more

DISCRIMINATORY: The owner asked me why I continue to live in Texas and suggested I leave in response to my honest review (see attached photo). Clearly, he is upset with me for sharing my honest review publicly rather than concerned about what happened to me at Austin Automotive. Where I live has nothing to do my experience at Austin Automotive. I absolutely LOVE Texas and moved here to be closer to family. Make no mistake; there is a huge difference. I'm a very outgoing person with a friendly personality, but I don't tolerate discrimination, dishonesty, and creepy behavior that is unprofessional and inappropriate. If you're thinking about coming here, DON'T. I came in for a basic oil change and never gave Austin Automotive permission to do a synthetic oil change on my car, which they did anyway. They tried to upsell me and talk me into it *after* the fact once the work was already completed, thinking that a young female in her 20s knows nothing about cars and wouldn't stand up for herself. They chose to mess with the wrong person. As a matter of fact, I know better and refused to pay $91 for a synthetic oil change I did NOT consent to. The waiting room was warm and did not have good AC. They were fast, but that is because they didn't do my oil change correctly. Even if they claimed to have done an unauthorized synthetic, I discovered that the windshield wiper wash fluids were not replaced. This is always included in a standard oil change. The tech who worked on my car was creepy and kept staring at me throughout. He also watched me get into my car. He wasn't going to say anything to me as I was heading out, but suddenly jumped at his chance to talk to me and said he wanted to "introduce himself." The whole experience made me incredibly uncomfortable as a young female in her 20s. I advise everyone to steer clear of this sleazy place! read more

Austin's Automotive Specialists - DISCRIMINATORY: Austin Automotive reveals their true colors. - Auto Repair Near Me - Cedar Park, Texas

Avoid this place like the plague! Put an exhaust on my car faulty and when questioned about it mechanic jumped out of his seat in a threatening way as if he was going to assault me and told me to "get the f*** out of here". [[HIGHLIGHT]]I called police. Very traumatic experience[[ENDHIGHLIGHT]] (I am in my 60's BTW). read more

[[HIGHLIGHT]]Extremely rude and belittling phone service, don't call if you have any questions that require more than a one word answer, even if you're a returning customer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Hope they consider getting an email contact instead, awful phone call[[ENDHIGHLIGHT]] read more

Driving from Colorado to Texas to visit friends and our air conditioning stopped working. Good customer service.

This location has always had great service, they fix what needs to be fixed and I don't feel like they are trying to oversell work. I think they are an honest shop and have been very happy with their service and quality work read more

I went in for an oil change and brake check and was promptly greeted and helped. They got my car in faster than expected and was done fast. Ryan was extremely polite and friendly. I think for the price it was a good value. read more

Always take my vehicles to Austin's Automotive for service. They accurately diagnose issues and make repairs quickly. Honest and friendly staff who will make sure that you're satisfied with any repairs. Price points are reasonable for the value provided. read more

Austin's Automotive is a great auto mechanic company. Clay at the South Bell Blvd location is a great communicator and explains everything very thoroughly. They are not the cheapest in town, but not the most expensive in town either. Clay works to make sure they are giving you a good price on parts needed. read more

I have used this company a few times before but I had to cancel my appointment this morning because they couldn't do an emissions test/inspection whatever it is that is required now. They only wanted to do the oil change. They used to do them not sure if they just do oil changes now? They used to be full service for other things too. But maybe they don't make enough on the other stuff so they just refuse it now? Not sure. read more

The Austin Automotive location is horrible!! I made an appointment for my car to be checked out as it was having quite a few issues. A few hours later they called and said the motor is shot. They did NOT run a diagnostic on it just merely started the car and decided it wasn't worth their trouble. All they said was it needed a new motor and that could cost 5,000-7,000 at least!! We brought it to get a second opinion as it's evident these guys don't know much. Come to find out the car just needs a new belt and a sensor. I would not go back to this place if someone paid me!! The location in Lakeway has always been honest and transparent with repairs in the past! Avoid this place!! read more

Its hard to find competent and honest automotive service these days. I completely trust these guys. They are honest fair and are operated by experienced and competent management. Highly recommended. read more

Good and honest folks here. I found this place near my house this week when my neighbor asked me for a ride to drop off her Jeep.. my son has been having issues with his girlfriend's Santa Fe.. I thought this would be a good place to get it fixed. Neighbor was happy with service and it's close by. My son and husband went this morning to drop it off and was told there was a diagnostic fee.. A couple hours went by and he got the call... needs a new engine.. they are a young couple and every dollar matters... the manager didn't charge for the fee.. yeah it sucks they need a new engine but stuff like this helps a lot... we will definitely be back for any other mechanic needs for my family or them.. I will also recommend this place to all my family and friends close by. A mother is always concerned when her kid has to start doing stuff on his own.. it's a cruel world.. but I'm super happy that there are still honest good people out there like these folks that realized that charging $100plus dollars to a young kid when he had to get a new engine would be a bummer.. thanks guys! it will come back to you ten fold... Please note that he was 100% prepared to pay the fee and we think it is a fair fee.. he did not ask for it to be waived. Thanks! read more

Austin's Automotive Specialists - Auto Repair Near Me - Cedar Park, Texas

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I called and was there in about 10 mins or less for a registration inspection. The person who answered the phone was the same who helped me in person and I hope he forgives my annoying forgetful brain for not remember his name: but he was AWESOME. This is a vet friendly place and they had me out in maybe leSs than 20 minutes and it was about $18 when all said and done. I would definitely come back here if any vehicle needs come up. Highly recommend! Oh! Also the waiting room was clean and spacious and my wait was comfortable! read more

Prior to this I had only been to the Georgetown location and loved the management. Bell Blvd location also has friendly service and honest staff. I brought my car in because another mechanic said I had an oil leak. These guys took me out on the floor and showed me that nothing was leaking. I appreciate the transparency. I will be back for my next oil change or if I need any other services. Thank you! read more

After an accident where my Subaru Outback suffered wheel and suspension damage, I was referred to this business. I am so fortunate to get that referral. Austin's Automotive Specialists is a local business with an attitude towards customer service and honesty. Not only was the staff (especially the manager Clay) courteous and respectful, Clay went out of his way to help guide me through the best way possible to ensure my car was repaired correctly and for the best possible price. My car is now repaired and I am more than pleased. If in need of a good and reliable automobile shop in the North Austin and Cedar Park area, don't hesitate to give them a chance. They have earned my business for not just my car, but my wife's car and regular service. read more

Austin automotive employees are professional, honest, courteous and do great work! My husband and I have taken our work and personal cars to them for a couple years now and have never been disappointed. Clay and Ryan are 5 star and have always made me feel comfortable, as a someone that does not know much about cars. The only regret I have about posting this is that more people are going to want to take their vehicles to them. read more

The entire experience was so great. I went with my roommate to take her car in because the AC went out and it's 105° with is obviously a BIG NO here in Texas. We took it by and they were so kind and went over exactly what they will do during the free check of the AC. Within a hour or 2 we were told that the AC compressor basically went to the gulag (COD joke haha) and that we would need to replace it all. They were super transparent and upfront about it all and I never felt like they were tying to do a "money grab" like other auto places I have been. Being a women and taking your car to get fixed is usually money signs for auto places but not here. They are so were so professional and quick and we had a same day fix and now a fully working AC in this god awful heat wave. Clay is exactly who you want to fix your car. They have the right level of dad jokes and knowledge that I honestly don't think I will ever take my car anywhere else as long as I live in Austin. If you have ever watched breaking bad or better call Saul on Netflix then you might get this reference but BETTER CALL CLAY. He's your guy for all of your auto needs read more

We have been coming here a few years. They are friendly and professional. They are good at communicating with us and I feel they are trustworthy. They recently fixed the AC in my car. It was a challenge but they got it working. read more

Excellent. Efficient and with great customer service I came in for a car inspection as part of a transfer of my car from one state to TX and my experience was great. From the initial call with Clay right the way through to the inspection itself taking no time at all, i was very impressed with the quality of service from the team, both in their communication and efficiency of getting me out the door quickly. Definitely would recommend! read more

I've been going to this location for a few years now. Clay and his team have always been honest, respectful, and professional. They take care of their customers and they don't overcharge. I would recommend them to anyone looking for a good mechanic! read more

Austin Automotive Specialists listened to my concern about paying for repairs that don't fix the problem (based on my experience with local Honda dealer not fixing my original issue). Clay assured me that they would identify the root cause and only repair what was needed. This is exactly my experience. My vehicle is 13 years old and AAS completed the repair and the issue has been resolved. Their price was much lower than the Honda dealership. And they didn't try to find every little thing wrong with a 13 year old vehicle. Thanks to Clay and the Cedar Park AAS team for fast and accurate work! Ed read more

What a surprising joy it was to have my car fixed by Austin Automotive in Leander today. I am admittedly quite ignorant to any and all things pertaining to cars and what they require for tune-ups and just general upkeep. Jerome was a consummate professional and quite honestly a gentleman who worked with me and did not treat me like an idiot when trying to divulge what was needed for my car and its longevity. He was an immense pleasure to work with today and made something I was dreading into an incredibly positive experience. If I could Jerome and his team more than 5 stars, I absolutely would. read more

Clay is awesome. I take all of my cars to this location. They are always honest and extremely helpful!

We have been taking out vehicles AAS for many years. Clay is a good guy and is always looking out for me. They do quality work and seem to be able to always squeeze us in. He is someone you can trust. read more

Fast, friendly, accurate, and at a decent price. Rare winning combination found here. If your vehicle has a light cone on or you hear a rattle give them a call. read more

They're really fast and efficient at troubleshooting the AC problem I had. I would recommend this shop for anyone needing their AC system repaired read more

Clay, the manager, is a good guy, honest as the day is long. They do good work and stand behind their work. Which is really important these days when everyone tries to weasel out. My truck is a 2008 and it is important to keep it in tip top shape, so I don't have to go into debt again. These guys keep me out of a monster monthly debt! read more

They are the BEST! I have been going to them for a long time they are very professional and trustworthy. I highly recommend them!

I love going to this place! They are very honest and upfront about what needs to be done. I've taken a couple of vehicles there and would gladly use them again read more

So I needed air for my tires- and these guys got me in fast and they were super dope to talk to! Definitely bringing my car back! Thanks for making it easy for me and keeping me laughing the whole time! read more

Honest about what needs to be done, works quickly, upfront about the cost, and friendly - what's not to like? We've had both of our vehicles serviced here, and both my husband and I have remarked about the friendliness of the employees as well as their knowledge and expertise. 10/10 would recommend. read more

In my previous 5 star review I mentioned how long I had been going there and what great service I received from Clay. Sadly he is no longer there. I only had one experience since he left but that's all it took to make me feel that leaving my previous 5 star review would not be fair to people like me who depend on Yelp reviews. Perhaps things will turn around for them, but unfortunately I won't be around to see it. read more

I really would give more than 5 stars. Love this place. It's tough to find an honest mechanic and these guys are most certainly that. Clay has been very good to my wife and I and I recommend them to everyone I know. After not going for well over 2 years, I called Clay and he still remembered my wife and I and where we worked and asked about things we last talked about 2 years ago. I couldn't believe that he remembered us, but that just goes to show that he cares and is why I will continue to go to AAS and only AAS. read more

You are the best! Every time I come in the service fantastic. Welcome back Clay you knucklehead. Keep the staff you now have and you will knock it out of the park. read more