I would have to do 4 star only because no one is available on weekends and the answering machine…read morelets you know you have to call back Monday 8 am. So for those that need weekend or after hours help, you'd have to wait. Aside from that, phenomenal service, I had left a message over weekend and got a text before 8 am Monday. My issue at home was my water softener was leaking water in garage. They called and text and I was able to communicate quickly through text since I was at work. They told me someone could be out first thing this morning and gave me a 10-11 timeframe and even showed up minutes before 10 am. They quoted me before going saying no charge for assessment but the problem I had would likely cost me $125 and that's exactly what they charged. I didn't feel lied to or tricked and I felt like the communication was outstanding. They gave me options of what I could do (buy new system, change lines so system isn't used anymore, etc and let me decide. They were friendly and helpful in understanding all options. I will definitely use them again.

This company was awesome. Everything went smoothly. Albert was informing us with all updates…read more Ivan and Abraham installed and did everything with ease. They made sure everything was working before they left. Cleaned and removed the old system and left my garage clean

Raymond was fantastic! Always helpful and considerate!…read moreKaron, owner was amazingly helpful! Would not use any other plumbing business in El Paso!

Set up an appointment 1 week in advance, i had gas shut off by gas company so that Jeff's could…read moremove a line. They never bothered to tell me they weren't coming. Left me high and dry. Not to be trusted. Sounds like their best plumber abandoned them, never know what you're going to get anymore.

I highly recommend MJB Services. The owner, Isaac Moreno, responded promptly to my request to…read morereplace a garbage disposal. He was courteous, communicative, and punctual. Mr. Moreno did an excellent job of installing a new disposal in an unusually tight space under the kitchen sink. The cost was quite reasonable. Note that MJB Services is now under a new name - Goodland Renovations. It offers a wide variety of home improvement services. I certainly will keep the company in mind for any future projects.

I am SO glad I found MJB Services. I live 800 miles away from my house in El Paso, and am always on…read morethe edge of panic when something goes wrong and I can't be there in person to take care of it. In this case, my water heater started leaking, and was getting worse by the day. It needed to be replaced asap, before it emptied the entire desert of its water supply into my house. By terrible coincidence, my handyman was on vacation, so I found someone else to replace it. Then, shortly before he was scheduled to replace the water heater, that person suddenly turned on me and became very nasty. As a result, I had to look for yet another person to do the job. So I went on Yelp and messaged a bunch of companies. And after hearing back from some, and being ignored by many others, MJB Services was the obvious stand-out for many reasons. 1. Isaac responded to my request immediately. 2. He was extremely friendly and easy to communicate with. It was like talking to a buddy, and that's always a huge plus for me. 3. His pricing was the best I found. 4. He came exactly when he said he would, did everything that needed to be done, and sent me pictures when he was done, which was greatly appreciated. I am very happy with MJB Services, and would hire them to do anything on my property that needs to be done. (They can pretty much to it all.) And once again: Thank you, Isaac. You were great.

I had used this provider for many years and this week needed their services again. Sadly I have…read morediscovered they are no longer in business. The phone number is answered but I'm told it's a wrong number. I've tried texting only to get the same response, wrong number. I googled and found that the owner passed away in January of 2021 so I can only guess that they are no longer in business. I am now looking for another plumber that I hope will be as good as Cesar.

So far I have done business with them 3 times...Our tenant called us because the newly installed…read moredishwasher was not draining and water was leaking outside near the laundry room. Cesar went to the house that afternoon and it turned out that the handyman had not removed the knockout on the garbage disposal before hooking up the dishwasher - it does say to do that on a sticker in big red letters, that you have to remove to install it. At any rate, if we had been in town, I would have installed it myself. The water leak turned out to be due to the water heater element overheating as it was at the end of its life cycle. Not mad-it was the original one and held up for 15 years. Service call was $75, Cesar allowed me to purchase the gas water heater from Lowe's (I found a $50 off coupon and was able to apply it to a sale item) and he went to pick it up. He did give me a military discount on the labor which took the total from $410 to $320. He also installed a drain pan at no additional cost. I found the right one on amazon, but it was on back order and would not have arrived in time for the installation. Our tenant called a couple of weeks ago to tell me that El Paso Water had contacted her because of unusually high water consumption, which pointed to a leak. It was a nobrainer for me to call Cesar. He thoroughly investigated all possibilities. He fine-tuned some minor water wasters. The major culprit turned out to be the plumbing for the pool equipment. The total with military discount was $720, which included the 2 days he spent looking for and then fixing the leak, as well as replacing the cartridge in the master bath shower as it was defective and the temp could no longer be adjusted. I thought this was more than reasonable as I was very much worried that it would be sky high. While the nature of this business dictates by appointment only, Cesar is very responsive and ALWAYS calls back if he cannot answer the phone and you leave a message. He also works with you and sends photos and the invoice if you cannot be there in person. I find his positive customer service attitude very refreshing in an area where we have been often left high and dry waiting on someone to get back to us or making appointments and then not showing up.

I recently had a bathroom faucet go south! As you know we are never prepared for these types of…read morelast minute emergencies. Grateful to both Tony and Isiah at the Plumbing Guys, my emergency was handled with the utmost professionalism, care and empathy! Extremely kind and respectful. I have removed the other plumbing company and will only conduct business with The Plumbing Guys!

The Plumbing Guys, also known as TYJ Plumbing, are amazing professionals! When I called them I was…read morevery worried about a leak under my kitchen sink and they arrived within 30 minutes and got right to work. Quickly, they explained the problem and reviewed with me what they would need to fix and quoted the price. Soon, they had completely fixed my large problem. They finished within about an hour and everything was done beautifully! The excellent workmanship was reasonably priced. Also, I loved the way they explained everything as they worked and showed me what they were doing. I was so relieved to have found these very positive, happy and hard-working gentlemen. You don't find service like this very often, and I will definitely call them for all of my future plumbing needs! 5 stars and highly recommend!

They fixed my water boiler during my lunch break! and I had called them maybe an hour prior to…read moreinquire availability. Fast efficient and professional. They definitely know what they're doing. Last tech that checked out the issue said it was a completely different problem and was going to charge me more than double.

They have made appointments and never shown on multiple occasions. Frustrating when your trying to…read morerun a business and need someone who is reliable. I would try someone else

Called because my air conditioner was not working they gave me an appointment for same day and…read morefixed the problem. Alex explained and showed me the parts that he fixed. Very reliable and knowledgble. Thank you for your service will recommend you to family and friends.

If I could leave more than five stars, I would! I live in California and my mom lives in Elpaso…read more Her air conditioner went out on a day where it was 111°. One way heating and cooling saved the day. My mom is elderly and has dementia. The woman I spoke with on the phone asked if she was elderly, and I said yes and instead of having to wait two weeks like every other place, I called they squeezed her in. Thankfully it was a fairly quick fix and she's now got air conditioning again. I can't recommend them enough not just for the quick speed of their work but for the customer service they offered. It's hard enough to manage this from out of state, but having them made it easy. Thank you so much! I will highly recommend you to anyone who I know needs assistance.

Rock's is the one to use when you need your plumbing worries resolved…read more They answer the phone and if not available, they will return your call on a timely manner. Had a garbage disposal issue, called Rocky and he was quick to respond. Great personality over the phone. This can make or break a business. Heard my issue, took my address and scheduled me. Prices are reasonable. Not crazy like the others. We are very happy with his quick response, availability and on time visit.

Company does descent work, but when it comes to reliability, they are not that great; I called…read moretwice to have a faucet installed, sent a text message, called twice and I haven't heard from anyone.