I have been using Spring View Appliance since 2001, they have repaired my washer and refrigerator…read moreand have been to my home for a couple of service calls. They are extremely professional. I have A stackable washer and dryer in my new apartment, I will be calling them for a hook up today.

They've come to our house, which was beyond convenient, on two separate occasions. One to fix our…read morewasher and then they fixed my stove. Their prices were very reasonable. I would definitely call them again!

After reading many of the positive reviews, I stopped by the Frederick Mattress Connection store…read more Karen promptly greeted me and I told her that I needed to replace my damaged box spring (foundation). She showed me the quality item that she generally recommends for inner spring mattresses and worked within my budget to get me a satisfactory price which included delivery and takeaway of my old box spring. Karen was polite, low pressure, and very knowledgeable. We spent a few minutes also discussing mattresses and it was obvious that she knew her product lines. I Highly recommend the business. Will definitely return when I need another mattress.

2/28/25 Update to my previous review. Our mattress and box…read morespring were delivered today. The delivery came a few minutes early which we appreciated. The two gentlemen making the delivery were responsive to our questions and very good at what they do! They removed the old mattress and box spring to recycle. Great professionalism and good work guys!

The salesman barely finishes his cigarette outside the door before getting right in your face and…read moremaking you take a mattress evaluation. Pew!! So unprofessional. I'll go somewhere else.

lousy, very unprofessional service. Especially when salesmen states he makes over 100,000 and that…read moreI am in the wrong profession (have never met him before) and the clincher part is when he annouced he had to p^^^!!! Now how unprofessonal is that??? We were both offended with such gross language!!! I wouldn't go back there if they were giving the mattress away!!!

We just recieved our mattresed and couldn't be more happier! All thanks to Austin who went above…read moreand beyond to help my husband find the perfect mattress! We appreciate you& thank you kindly austin!!!

Fast and friendly service from Caesar, who admittedly did not have to a lot of selling as I knew…read morewhat I wanted as soon as I saw that they sold 'Purple' from the parking lot. He did however find us the best deal. Which was a previous shop floor model. Unlike the other reviewer I could not tell that it was a shop model once it had been delivered and installed. It actually had a new smell to it. Yes I'm a guy who smells mattresses and such like:) 50% savings on something that I knew I wanted. Deal! Looking online at other places, the whole deal saved me 50% even after the new sheets, protector and base. With free delivery and installation included. More than happy to have shopped here. Even though I was initially wanted to go to sleep number at the mall.

We furnished our master bedroom and living room with Colony House two years ago and we are very…read morepleased with the quality of our furniture and their follow up service. So they were my first stop when I started shopping for new pieces for my daughters. Today I was greeted warmly by Jenny and she offered ideas and options but still allowed me to roam freely and see what I can see. I didn't find exactly what I wanted, however, she advised that if I find something elsewhere, give her a chance to source it and offer me a great price. It was a very pleasant experience. I'm a sucker for good personable service.

Great experience!! Chase was a great salesperson and friendly and genuine. No pressure, explained…read morethings like the fabric coverage very well and let us make our own decisions. We got a great deal on a display set, and they delivered all the way to the BWI Airport area for a very reasonable fee. Delivery guys called ahead as agreed and were right on time! They were pleasant to work with and friendly. They took their time to make sure the stuff would fit thru the door and were careful. Shopping with Colony House was great! Thank you!

We were very pleased with our mattress shopping experience. Drew spent a lot of time with us and…read moregave us personal attention. His knowledge of their products helped us make a decision. We're looking forward to the arrival of our new mattress.

My father needed a new bed. He went to the Westminster location and dealt with a manager named…read moreAnthony. The worst human being on the planet. Rude and nasty. He ordered the bed in the middle of May 2023. There was a mix-up and when the bed was going to be delivered. Nobody was home when the bed was delivered. My father called the store to talk to Anthony and there lot of screaming and being cussed out by Anthony towards a Retired military senior citizen. I am the daughter and heard the whole conversation on the phone. The last statement made to my father was fu$^ you we will return your money. So, my father and I went back into the store to get the delivery date straight. Anthony was not there that day. It was good day. Dealt with a young man and he helped a lot. New date and paid an extra fee for them to take the old bed away. Finally, the bed was delivered in June 2023. Wrong box spring but the mattress was correct. They would not take the old bed. No credit was given. Called the store and was told to wait 30 days. 3RD time to deliver the bed and it was still wrong. Refused delivery. This time grandson went into the store to get the correct box spring. Paid the fee for delivery. Box spring delivered in Aug 2023. I always thought the customer was right. I will never buy anything at this store. WORST CUSTOMER SERVICE. NO RESPECT TO SENIORS. OR NO HOME TRAINING !!!!

AWESOME customer service--just went in to look at mattresses and learned a lot. Kyle was very…read moreknowledgeable and highly recommend this location for mattress shopping! 10/10!!

Me and my boyfriend went into just look at mattresses and in the end we walked out happy customers…read morewho now own an amazing mattress. Upon walking in Kyle greeted us and made his way right over to help. He was super nice and knew exactly what he was talking about. He helped us use the machine in the store that figures out your pressure points and helps to choose your beds. (That's so cool, how the heck does it do that?!) After doing that he took us around to the first bed and saw that we didn't really like it! Not to fear, he got us over to something way more comfortable and still affordable that was also on our list. After seeing what we did and didn't like he also suggested a few other beds that didn't come up on our list and from that we found the perfect one! In all I would TOTALLY recommend Mattress Warehouse in Carlisle

Shirley was patient and so helpful. She worked within our budget to find us the best possible…read morecombination!

This review should have 0 stars. Why? Because everyone at this store just LOVES to give you excuses…read moreand a run-around, but they are quick to charge your credit card and then leave you with a broken, default box spring. My mother-in-law bought a mattress, box spring, and bed frame from them as a Christmas gift for me and my fiancé. Well, the box spring was a Serta - not the basic box spring - and it broke when my fiancé rolled in bed. Now, he weighs 175lbs and I weigh 130lbs, both perfectly healthy humans, not nearly obese by any means - we are 'healthy' according to our weight charts and doctors. Anyway, we call the mattress people and this is where shit goes down hill FAST. We were told 3 different things by 3 different people: 1. They will put in a warranty thing and in 48-72 hours they will call us. They never called - shocker. 2. (When I called asking) They said just bring in the box spring and they can replace it. (I was skeptical) 3. Then someone else said NOT to bring it in, that we have to wait for a letter from a warehouse to get to our house and then take the paper in because they need a code from the paper. (What the FUCK IS THIS OBSTACLE COURSE) The 3rd thing we were told was the correct one. So after taking the paper in, they were going to call and schedule a delivery for the new box spring and they would take the old one. It was noted on the account that the address for the boxspring was different than the address of the purchaser. As in, his mom bought this for us as a gift, but the new box spring would be delivered to our house - not hers. COMMON-FUCKING SENSE RIGHT?!?!?! NO. The delivery guys took the box spring to her house, which was the wrong address. She's at work and had to call the store and play phone-tag and the drivers claim to be out of the area and can't drive to my house - which was the address they were supposed to deliver to, which is less than 10 miles away. What fucking bullshit is this?? Now the store and drivers are saying they can't deliver it today because they have other deliveries - WELL THEY HAD THIS DELIVERY AND THEY FUCKED UP SO THEY SHOULD FIX IT! Now the bed at my house is torn apart because we had the box spring ready for the delivery guys to take - since we were told the delivery was happening today. Apparently we are not worth the business. Now, a whole fucking 4 weeks after the initial call (February 19th), we still have no boxspring. Every one there is giving us bullshit excuses for their fuck-ups. I'm calling corporate and the Better Business Bureau because this is ridiculous because the store also is telling us they don't know when they will be able to deliver the box spring. They have no idea if it can be tomorrow or in weeks. Want to know the funny part? They had NO PROBLEM CHARGING $100 DELIVERY FEE to my mother-in-law even though they are not delivering it. They claim they need to see the boxspring, see the default, before they refund her the money for their FAILURE of a delivery. Honestly, spend your money anywhere else. This store is such a cluster-fuck. They have no customer service, all they care about is charging your credit card and shoving you out of the store. DO NOT BOTHER WITH THIS STORE. RUN FAR AWAY! THEY SHOULD BE CLOSED BECAUSE OF HOW THEY TREAT CUSTOMERS.