Dr. Conde is a warm and attentive professional. In the past I have worked work her on complex cases…read morein a hospital setting. She delivers quality care with compassion.

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BEWARE!!!! i was charged a no show fee after being sent both…read morein person and telehealth appointment information. I scheduled the appointment a month prior, however i was certain it was in person as i requested an inital in-person visit. The check-in text came and i filled it out thinking nothing, then the night before i got another check-in text that specifically said it was in-person so i called at 8am the day of appointment (appointment was 10:30am) to verify if the appointment was in person or telehealth and was told they sent a message to the office as the office doesnt open until 8am (phone call was at 7:56am). Did not recieve contact until 10:40am where i was sent a zoom link and then called by office. Was then charged $175 for no call no show'ing my appointment. When i called to clarify, they denied any records of me calling UNTIL i filed a complaint with the BBB and they refunded me. Trash business.

If you have ANY other option, take it:…read more My therapist referred me to this location as one that took my insurance and had availability to be treated for severe depression and adhd. In my first session, my psychiatrist told me that "talking to me was like pulling teeth". I reminded her of the severe depression for which I was seeking treatment. Appointments are rare and hard to come by, usually 6-8 weeks out. Twice they cancelled my appt the day before, leaving me on experimental meds with no check in for 3 months. At one point, they called me to confirm cancellation of service that I did not request. Turns out they confused me for a patient of a similar name, and seem to have mixed up our files. After expressing some frustration with my caregiver about the difficulty of getting ADHD meds, and having messages lost in the mindful health solutions communication portal, she said "You know every time we meet you have a compaint? Maybe we can do without that." Don't go to them if you intend to advocate for yourself or expect good service. On our last and 6th meeting, she asks me "Ok and tell me about the adhd medication. I reply "As I have mentioned in each prior session, I don't like the side effects - " at which point she cuts me off to tell me she sees 300 patients a month and my attitude is unhelpful and to drop the "as I have mentioned." She also accused me of being lazy when I coudn't navigate their portal system to review her responses to my texts. I get that healthcare in America is in a crisis generally, and that coverage is abysmal and service is unavailable and so there's no incentive to improve service... but it HAS to be better than this. If you have ANY other option (I don't) go anywhere else.

I have been a patient with Dr. Press for about a month now. First, she's a psychologist, not a…read morepsychiatrist, so she can't prescribe medication. Not sure why she's on this page - maybe they don't have an independent one for her field. She is thorough in her screening process. She spent three weeks with me before she told me her treatment plan. She is a great listener, attentive, and asks thought-provoking questions.

I was looking for Ketamine Assisted Therapy for my treatment-resistant depression & bipolarity…read more Their bedside manner, specifically the anesthesiologist, is bordering on horrible. Their response time is great- Oli, the ketamine-coach, is usually available via phone and is patient and kind. My main problem: The medical staff did not look for ongoing verbal consent, they didn't explain what was happening during my intake and started putting "vitamins" in my bloodstream without explaining consulting/asking for consent. If you engage with them, be specific about your needs for ongoing verbal consent, clear medical explanations, and a bedside manner that leads to feeling respected. The MD (anesthesiologist) dismissed my concerns by saying "it's natural- it's not the medicine, it's natural." When I asked for clarity on the medical meaning of "natural," I was met with frustration and "it's things that are already in your body." Again- that's not a medical response- it's dismissive. Oli, the person in charge of guiding/coaching me through the experience, admitted that the anesthesiologist is a great doctor but lacks a good bedside manner. I was baffled- why would you allow that with severely depressed folks? Everything is paid out of pocket, which means that if they start any kind of IV bag (with or without telling you?) you are on the hook for the dollars. If you are looking for Ketamine treatments with psychotherapy, that is NOT the main thing this place offers. They do offer a legal space for therapists to come in and assist clients in a Ketamine session. This was not clear to me until I carefully read and signed their paperwork before my first on-site visit. They offer COACHING to accompany ketamine experiences. The coaches are NOT THERAPISTS OR PSYCHIATRISTS. If you are suffering, I'm sorry, mental illness is so debilitating. If you use CIT, make sure you explain your needs for information and consent as things are being done to you. READ their disclaimers. Also, they don't have encryption, so anything medical you share will not be protected by encryption. Again, I didn't find this out until I read the proverbial fine print.

It's hard to put into words how profoundly the team at CIT has positively impacted my life. While I…read morehave had previous ketamine treatments, the experience with CIT had been the most complete, compassionate, effective, and comfortable. Treatments can often stretch the limits of your comfort, and can bring up heavy feelings as you integrate your experiences and memories. You will be prepped ahead of time, and debriefed after/between sessions. The rooms are very comfortable, and you can utilize the level of stimulation (music, lights, etc) to your liking. I've only worked with Dr. Danforth as the administering physician, who is thoughtful and collaborative with dosing and care plans. I have spoken to Dr. Tibble at length on the phone, who provided me with a ton of information about their services and process. Joyce handles the scheduling and payments (and sometimes intake/IV starts), and is very responsive, kind, and skilled. The entire team exudes warmth. I recommend them highly to anyone who is considering ketamine treatment. I have been to both the Marin and Vacaville clinics, and both are great. While the entire team is fantastic, I have to give a special shout out to Oli, one of the guides. Oli has been by my side during each treatment, holding space, grounding me, asking gentle but pointed questions, and listening and reflecting with the deepest compassion and non-judgment. I can say with certainty that my treatments would not have been as effective without this guidance and support, though the ketamine itself does some pretty miraculous work (and some people prefer a solo journey). He is thoughtful, warm, and you get the sense that he truly cares about your well-being and future. I am incredibly grateful for his presence. Book a call to learn more - they are more than willing to provide you with extensive information and answer any of your questions.

Everything about this program is a problem, I thought it was me but after reading all the reviews i…read moresee that what has happened to me is also an ongoing problem for most people. They are definitely not there to help you be successful, on the contrary, they bank on your failure to keep sucking money out of you. Zero accountability for canceling and actually said that although it was them cancelling it would count as a no show but for this time they would forgive the fee. I wish i knew why the county would approve of this program, complete incompetence try to find somewhere else, I couldnt so im still stuck here.

This company is all about extorting their clients of their money. They charge fees if you need to…read morereschedule classes, miss classes and if the zoom instructor thinks your not paying attention they will remove you from the class with no warning. Being removed from a class equals a missed class and they steal $65 from you just to allow you to attend the next scheduled class. Their new female instructor is inexperienced and power hungry. I'll be filing a formal complaint with the state.

Compassionate, caring, and efficient!! I highly recommend…read morethis clinic to anyone considering recovery (at any point). The facility is in excellent shape (clean, organized, welcoming) and the overall office experience is the smoothest I've encountered. I was unsure of what to expect regarding treatment from staff (the stigma of being a patient is mostly seen as unfavorable to the general public), but any fear/apprehension I had going into it was alleviated immediately upon reception. I was absolutely blown away by how genuinely compassionate the staff (the entire staff: reception, councilors, nurses, director...and Tony!) is and has been throughout my entire journey. If I had known how helpful the staff is and how smooth the process was going to be, I would have started the program a long time ago.

Now that I have been with MedMark Treatment Centers for going on 6 years, I'd like to take a moment…read moreto further update my experience with them. During my time here, like with near every other business trying to survive these days, they have seen a variety of struggles. However, in the past couple of years, the overall feeling seems to have changed for the better. With the edition of the ladies behind the glass, always with a kind word and lovely smile it is a pleasure to see them each morning. My counselor Ken has made our meetings quite enjoyable where we discuss a variety of topics from Politics to health and wellness and of course my treatment plan. I always leave feeling much better than I did upon arriving, Thanks Ken! It truly seems as though the overall attitude of everyone has gone up a notch or two which has an effect on everyone involved. A thanks of course to our Dear Director Kim. Without her dedication, her leadership and her understanding of what goes on in our lives day to day, the improvements we are able to enjoy would likely still be quite a while down the road. Thank you for real! Oh, and despite her choice in Football teams, and her dislike of the Seahawks, I still believe there to be some hope for her! LOL!

Hey, no one WANTS to have to be in a position to need their services but the staff is really cool…read moreand if you have to spend 2 hours somewhere at least they try and make it enjoyable. it's actually been pretty informative too...

This isn't a perspective of a patient here. I went to an interview to intern for a position here…read more I'm passionate about the field and helping others. I met with a male employee, the interview seemed to be going well. I'm a 24 year old, female college student. He said I met the requirements to intern here, and that he felt I would be a good fit. He then said he had to check with another female employee. She came into the interview. Before even asking me any questions, she brought up my boundaries and how I would react if a patient were to try to get to know me on a deeper level. I felt like she was judging my inability to work there based on my looks and not my talent. The male employee said I think she'd be a great fit, the woman said no I think we need to talk about it first. Leaving the interview I felt I didn't get the position because of the way that I looked and not judged off how valuable I could be there. I then got an email right away from the male employee saying I'm not the right fit. I replied asking what had gone wrong? I said it would be helpful for me moving forward to know why I wasn't chosen for this position. I also mentioned that as soon as the woman entered the room the interview seemed to have shifted. He never replied. I tried following up, he again did not rely. I see them around town together a lot and I get really uncomfortable. I felt like this opportunity wasn't given to me because of unfair reasons and it seems like a lame excuse to hold me back from pursuing what I want to make a career of.

NOT very welcoming OR friendly & and came off as a little rude over the phone when I was…read moreinquiring about her services, hopefully she isnt like this with her clients!

If you are really ready to grow and make changes this might be what you are looking for. Ms Loletta…read more has a natural ability to connect and create a safe, supportive space. She really is so much more than a therapist, she is guidance through the tough times and a cheerleader other times. She provides meaningful discussion and insightful guidance that has been key to my growth. She has a great memory and a ton of empathy. I personally recommend this therapist. I've actually followed her from her last job. Also, she is women owned and operated.