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    New Destination Travel

    5.0 (1 review)
    Closed 8:30 am - 9:00 pm

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    5 years ago

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    Great Expectations Travels - The luxurious bungalow that GET booked for us.  Couldn't be happier with how affordable it really was.

    Great Expectations Travels

    5.0(10 reviews)
    11.2 kmMid-City

    I had the most amazing time of my life! I am truly blessed to have picked GET tours for my…read morevacation. This was my first vacation, and it exceeded my expectations. I was able to experience Costa Rica inside and out. I zip lined thoroughly the jungles, river rafted for my first time and even got to waterfall repel. I was able to get over my fears and made life long friends. The trip leader was very organized and on point. I never once felt like It was unsafe or confused about the activities for the day. Not to mention the hotel rooms! I felt like a queen, with views of Volcano Arenal, or the coastline. It felt like I was in a movie the entire trip. Wish it wasn't over! Pura Vida!

    Just returned from an 8 day trip to Costa Rica with GET Travels. Sherrie made everything so easy…read moreand pleasant from the start. Planning this trip would have been impossible without her. Sherrie was so timely and quick to respond to emails when booking the trip too. We were so lucky to have her guiding us through the trip. All I had to do was enjoy my vacation. The transportation to and from everywhere was taken care of and hassle-free. I loved the hotels we stayed at. The hotels were upscale, clean, and perfectly located. I really enjoyed the balance of relaxing vs activities. We got to see everything Manuel Antonio and Arenal had to offer while also taking it easy. We got to do everything from snorkeling and zip lining to rafting and repelling. Sherrie is the best and I can't wait until the next trip! Pura Vida!

    Photos
    Great Expectations Travels - The view from our suite at the Four Seasons in Chiang Mai.  I miss this everyday.

    The view from our suite at the Four Seasons in Chiang Mai. I miss this everyday.

    Great Expectations Travels - Photos taken by Great Expectations Travels own tour guide in Buenos Aires, Argentina

    Photos taken by Great Expectations Travels own tour guide in Buenos Aires, Argentina

    Great Expectations Travels - Pictures taken in Dubai by Great Expectations Travels tour guide

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    Pictures taken in Dubai by Great Expectations Travels tour guide

    Cali Travel - Europe tour

    Cali Travel

    4.3(71 reviews)
    39.2 km

    First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

    Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

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    Cali Travel - Europe tour

    Europe tour

    Cali Travel - Sakura - Japan tour

    Sakura - Japan tour

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    RML Airport Concierge Services

    RML Airport Concierge Services

    1.7(6 reviews)
    4.0 km

    Had attempted to schedule with this company for their airport concierge services. I had very clear…read moreexpectations of how this business should operate as I have used similar services in the past. This company was unable to meet me curbside at the time I requested. Kept saying they were booked at that time and I needed to be met 30 minutes later than my requested time. I repeatedly informed them that this time would not work as I needed to arrive earlier. Despite this, they refused to accommodate my request. For a concierge service company, it is unacceptable to ask the customer to accommodate their schedule. Additionally, they kept saying if an earlier time did open up, they would have to charge me for more time despite me not needing their services for more than the allotted 2 hours. They kept stating they needed to stay with my family in the American Airlines lounge the whole time, which I repeatedly stated I understood and would absolutely abide by. I stated that I would be out of the lounge and at the gate well within their 2 hour window. Despite me making this abundantly clear, they kept responding that any earlier meet and greet time would incur additional fees as I would be going over my time. It was like talking to a wall. Finally, when I emailed them to cancel my reservations requesting an email in reply confirming the cancellation I never got the reply. I sent 4 emails (1 a day) requesting the confirmation of the cancellation. When I finally called to see why I hadn't received the notice, I was informed by Richard Lopez (the owner) that they are very busy and did not have time to email me back. This was absolutely a ridiculous excuse. When I was making the reservation, they had no problem getting back to me immediately, especially when they needed payment information Even if they were too busy, 4 days is plenty of time to send a simple email confirming the cancellation. When I pressed Mr. Lopez on the delay, compared to how quick he emailed me when booking the reservation, he hung up on me. When booking airport concierge services like this companies, it is all about customer service and meeting the customer's needs. RML and Richard Lopez certainly failed miserably in this regard..

    I just called to discuss services, had a few specific questions, was told "we just do it"…read more This is not a concierge service. Stay away!!

    New Destination Travel - travelservices - Updated August 2026

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