First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Thank you to Lianna.Our Cancun trip was perfect . thank you for your best servic.Start from your…read moreSVH office to Cancun and back was organized and best servic.

I have been using SVH Travel Services for many years and have consistently had an excellent…read moreexperience with their team. Throughout the years, my travels to Armenia have been assisted by Anet Khodaverdi, Travel Consultant, who is not only a wonderful person but also highly professional, dedicated, responsive, and genuinely committed to providing excellent customer service. Anet has always responded promptly to my phone calls and emails and has guided me through every step of my travel arrangements. This year, when I had to cancel my Qatar Airways flight due to the war and unexpected travel circumstances, Anet went above and beyond to assist me. She helped me arrange new flights with Turkish Airlines and also guided me through the process of receiving the appropriate refund from Qatar Airways. Thanks to her assistance, I had a wonderful round-trip journey from LAX through Istanbul to Armenia and back. Traveling internationally can sometimes be stressful, especially when unexpected circumstances arise, and having a knowledgeable and dependable travel consultant makes an enormous difference. I am very grateful to Anet and SVH Travel Services for their professionalism, dedication, and continued support throughout my travels. I highly recommend their services and truly appreciate having such a reliable team to support my travel journeys.

I had the most amazing time of my life! I am truly blessed to have picked GET tours for my…read morevacation. This was my first vacation, and it exceeded my expectations. I was able to experience Costa Rica inside and out. I zip lined thoroughly the jungles, river rafted for my first time and even got to waterfall repel. I was able to get over my fears and made life long friends. The trip leader was very organized and on point. I never once felt like It was unsafe or confused about the activities for the day. Not to mention the hotel rooms! I felt like a queen, with views of Volcano Arenal, or the coastline. It felt like I was in a movie the entire trip. Wish it wasn't over! Pura Vida!

Just returned from an 8 day trip to Costa Rica with GET Travels. Sherrie made everything so easy…read moreand pleasant from the start. Planning this trip would have been impossible without her. Sherrie was so timely and quick to respond to emails when booking the trip too. We were so lucky to have her guiding us through the trip. All I had to do was enjoy my vacation. The transportation to and from everywhere was taken care of and hassle-free. I loved the hotels we stayed at. The hotels were upscale, clean, and perfectly located. I really enjoyed the balance of relaxing vs activities. We got to see everything Manuel Antonio and Arenal had to offer while also taking it easy. We got to do everything from snorkeling and zip lining to rafting and repelling. Sherrie is the best and I can't wait until the next trip! Pura Vida!

A Trip of a Lifetime - Perfectly Planned and Unforgettable…read more We recently returned from the trip of a lifetime to Liverpool and Wales, and we owe it all to Across the Pond Vacations. From start to finish, the experience was absolutely seamless--more than we could have hoped for in every way. Simon was simply incredible to work with. From our very first conversation, he truly listened and engaged with us, taking the time to understand what we were looking for and what would make this trip meaningful. He was not only knowledgeable and kind, but also fun and easy to work with--a true expert who clearly loves what he does. Every little detail was thought of and perfectly executed. We especially appreciated the combination of the electronic app and the beautifully organized binder that laid out each day's itinerary. Both made it easy to stay on track while still feeling relaxed and unhurried. The experiences Simon booked for us were spot-on--above and beyond our expectations, and so perfectly suited to our tastes. It felt like every activity and destination had been selected just for us. We never had to worry about a thing, which allowed us to be fully present and soak in every unforgettable moment. If you're dreaming of a customized, thoughtfully curated vacation across the pond, look no further. We can't recommend Across the Pond Vacations--and Simon--highly enough. Truly an unforgettable journey!

I am taking this opportunity to write this way overdue review on my trip to England October…read more15-October 30, 2024, personally crafted by Across The Pond Vacations. I initially contacted Anne Marie Clarke late in October, 2019 with the intent of going to England possibly in May, 2020. Then Covid happened which put my plans on hold. I can't recall exactly when I again contacted Across The Pond but think possibly April, 2024. Having traveled a fair amount I prefer private and not large group tours. I did my research and although there are many well known companies that had good reviews and offered customized private tours I wanted to deal with a boutique firm and ATP was just that. Additionally, that they were located in the U.S., knew England very well as both Anne Marie and Simon Clarke (from England originally) lived there for many years was a plus. It took several revisions to come up with the "perfect" itinerary, and as hectic as it was at times, I had a wonderful trip. The hotels with their staff were wonderful and very accommodating. I appreciated that the hotels were ideally located and welcoming. I will be writing a separate review for each hotel in London, Bath, The Cotswalds, York and Liverpool. The private guides to include driver/guides I had were marvelous with whom I established a real connection and remain in contact with a few of them. There is a reason why these individuals deserve the title of Blue Badge Guides and were expertly selected by Across The Pond Vacations. The transport arranged - private drivers, were courteous, personable and of course on time. Although I appreciated the in depth itinerary with directions provided by Google Maps, the binder was a bit much to carry around especially since I was taking trains and carrying my own luggage. Each day I would take the appropriate page out of the binder to guide me. I believe an option to receive all digitally would be welcome for those who embrace technology as many of us are adept with using Google Maps and Apps. It would be wonderful if ATP had an app (although I recognize this can be costly to develop) to use such as Travefy or some such itinerary planner. Additionally, the use of WhatsApp could facilitate any communications necessary when travelling as there are small tour companies that set up "group chats" when a client is traveling. Overall I appreciated that my trip was designed in such a way that I would not be "overscheduled". There was adequate time to meet the guides and spend time touring and tickets for the sites had appropriately timed entrances. Although all was wonderful, a dream for me was to see Les Miserables at the Sondheim Theatre in the West End - London. I had tea at Claridges prior to the performance. When Anne Marie and Simon found out that The Blenheim Palace would be closed they arranged for me to have more time with my Cotswalds guide and I received a mini-tour of Oxford. A refund for my ticket was initiated promptly after the trip. There were so many highlights and so many pictures to show but unfortunately I am unable to add them but trust me this trip was a photographers heaven. I loved the small group tour arranged to The Yorkshire Dales and upon my return binge watched All Creatures Great and Small, got my Bridgerton fix in Bath and so many more memories. Now that I have binged 7 seasons of Outlander Scotland is on my list. If anyone reading this review has specific questions, please do message me. I do recommend Across The Pond Vacations for your Great Britain travels.

Amazing tour company. We just got back from our tour of Taiwan and it was outstanding. Eva Lin (our…read moreguide in Taiwan) was beyond amazing. The hotels and cuisine exceeded our expectations. For our first trip to Taiwan, it was hard to believe the places we went were actually "Taiwan". Sun-Moon Lake for example, felt like a high mountain lake in Europe. Parts of the Alishan Mountains felt like we were in one of California's coastal redwood parks. In sum, it was a fabulous tour. We want to go back and do one of Supera's other tours of Taiwan (i.e., Taiwan's east coast) next.

We just came back from Grand China tour with Supera. It was an amazing tour. We visited Beijing,,…read moreXi'an, Chengdu and Shanghai. We were taking care like a VIP all around. 5 star hotels. Great location in city center. Visited all must see iconic great walls of China, Forbidden city, temple of heaven and all. Excellent foods at local specialty. Staff were excellent, special shut out to Clara who took care all of us. Thank you Clara! We loved it despite the very hot weather in China during June. We would like to go more English speaking tours in Supera like you offer in Signet. So please add and offer more tours in Supera!! Ben and Elaine

I love this travel agency. Jose is amazing, He always helps me and my family to plan all of our…read morevacations. We been coming here for at least 10 years. I highly recommend Jose if you are planning your vacations, he will make sure you get the best deals on Hotels and plane tickets. Very satisfied.

A relative booked through this travel agency for her 10 year wedding anniversary. We were given the…read morename and phone number to contact in order to make reservations. I actually stopped by in person and talked to Jose (travel agent) He gave us all the information we needed for our trip. I called every pay check to make a small deposit and made the remaining payment towards the end. Through out our engangment he made our travel arrangments very pleasant and was very helpful. I now plan to make future travel agents with him.