First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

I cannot say enough amazing things about Anet here at SVH. She helped me plan a summer trip, and…read morefrom start to finish, she made the entire experience effortless, thoughtful, and truly special. Anet went above and beyond to make sure every detail was perfect. She listened carefully to what I wanted, offered incredible recommendations, and handled everything with such care and professionalism that I felt completely at ease throughout the process. If you're looking for a travel agent who is attentive, knowledgeable, patient, and genuinely invested in creating meaningful experiences, not just booking trips, Anet is the one. I wouldn't trust anyone else with my travel plans and will absolutely be working with her again. Highly recommend!

I truly appreciate Astghik in her professionalism, patience, and dedication, Varsik as well,…read moreThanks you all for making my trip so special. I will gladly recommend you to my family and friends, and I look forward to booking with you again in the future!

I had the most amazing time of my life! I am truly blessed to have picked GET tours for my…read morevacation. This was my first vacation, and it exceeded my expectations. I was able to experience Costa Rica inside and out. I zip lined thoroughly the jungles, river rafted for my first time and even got to waterfall repel. I was able to get over my fears and made life long friends. The trip leader was very organized and on point. I never once felt like It was unsafe or confused about the activities for the day. Not to mention the hotel rooms! I felt like a queen, with views of Volcano Arenal, or the coastline. It felt like I was in a movie the entire trip. Wish it wasn't over! Pura Vida!

Just returned from an 8 day trip to Costa Rica with GET Travels. Sherrie made everything so easy…read moreand pleasant from the start. Planning this trip would have been impossible without her. Sherrie was so timely and quick to respond to emails when booking the trip too. We were so lucky to have her guiding us through the trip. All I had to do was enjoy my vacation. The transportation to and from everywhere was taken care of and hassle-free. I loved the hotels we stayed at. The hotels were upscale, clean, and perfectly located. I really enjoyed the balance of relaxing vs activities. We got to see everything Manuel Antonio and Arenal had to offer while also taking it easy. We got to do everything from snorkeling and zip lining to rafting and repelling. Sherrie is the best and I can't wait until the next trip! Pura Vida!

A Trip of a Lifetime - Perfectly Planned and Unforgettable…read more We recently returned from the trip of a lifetime to Liverpool and Wales, and we owe it all to Across the Pond Vacations. From start to finish, the experience was absolutely seamless--more than we could have hoped for in every way. Simon was simply incredible to work with. From our very first conversation, he truly listened and engaged with us, taking the time to understand what we were looking for and what would make this trip meaningful. He was not only knowledgeable and kind, but also fun and easy to work with--a true expert who clearly loves what he does. Every little detail was thought of and perfectly executed. We especially appreciated the combination of the electronic app and the beautifully organized binder that laid out each day's itinerary. Both made it easy to stay on track while still feeling relaxed and unhurried. The experiences Simon booked for us were spot-on--above and beyond our expectations, and so perfectly suited to our tastes. It felt like every activity and destination had been selected just for us. We never had to worry about a thing, which allowed us to be fully present and soak in every unforgettable moment. If you're dreaming of a customized, thoughtfully curated vacation across the pond, look no further. We can't recommend Across the Pond Vacations--and Simon--highly enough. Truly an unforgettable journey!

I am taking this opportunity to write this way overdue review on my trip to England October…read more15-October 30, 2024, personally crafted by Across The Pond Vacations. I initially contacted Anne Marie Clarke late in October, 2019 with the intent of going to England possibly in May, 2020. Then Covid happened which put my plans on hold. I can't recall exactly when I again contacted Across The Pond but think possibly April, 2024. Having traveled a fair amount I prefer private and not large group tours. I did my research and although there are many well known companies that had good reviews and offered customized private tours I wanted to deal with a boutique firm and ATP was just that. Additionally, that they were located in the U.S., knew England very well as both Anne Marie and Simon Clarke (from England originally) lived there for many years was a plus. It took several revisions to come up with the "perfect" itinerary, and as hectic as it was at times, I had a wonderful trip. The hotels with their staff were wonderful and very accommodating. I appreciated that the hotels were ideally located and welcoming. I will be writing a separate review for each hotel in London, Bath, The Cotswalds, York and Liverpool. The private guides to include driver/guides I had were marvelous with whom I established a real connection and remain in contact with a few of them. There is a reason why these individuals deserve the title of Blue Badge Guides and were expertly selected by Across The Pond Vacations. The transport arranged - private drivers, were courteous, personable and of course on time. Although I appreciated the in depth itinerary with directions provided by Google Maps, the binder was a bit much to carry around especially since I was taking trains and carrying my own luggage. Each day I would take the appropriate page out of the binder to guide me. I believe an option to receive all digitally would be welcome for those who embrace technology as many of us are adept with using Google Maps and Apps. It would be wonderful if ATP had an app (although I recognize this can be costly to develop) to use such as Travefy or some such itinerary planner. Additionally, the use of WhatsApp could facilitate any communications necessary when travelling as there are small tour companies that set up "group chats" when a client is traveling. Overall I appreciated that my trip was designed in such a way that I would not be "overscheduled". There was adequate time to meet the guides and spend time touring and tickets for the sites had appropriately timed entrances. Although all was wonderful, a dream for me was to see Les Miserables at the Sondheim Theatre in the West End - London. I had tea at Claridges prior to the performance. When Anne Marie and Simon found out that The Blenheim Palace would be closed they arranged for me to have more time with my Cotswalds guide and I received a mini-tour of Oxford. A refund for my ticket was initiated promptly after the trip. There were so many highlights and so many pictures to show but unfortunately I am unable to add them but trust me this trip was a photographers heaven. I loved the small group tour arranged to The Yorkshire Dales and upon my return binge watched All Creatures Great and Small, got my Bridgerton fix in Bath and so many more memories. Now that I have binged 7 seasons of Outlander Scotland is on my list. If anyone reading this review has specific questions, please do message me. I do recommend Across The Pond Vacations for your Great Britain travels.

Great itinerary. Lodging and meals were top notch. Good individualized accomodations ti needs…read more Your guide was especially fun,pleasant and accomodating and overall made the trip more memorable.

This review is for the January 2026 Thailand tour…read more What an amazing trip, as we are still talking about it. Supera did an excellent job in showing us the highlights of this beautiful country. We were spoiled and treated like VIPs throughout. Highlights include: Temples - so many Buddhist temples, beautiful and unique. Elephant sanctuary - A highlight! Up close and personal with these majestic creatures. We walked with them, made and fed them medicinal treats. Tuk Tuk tour - a VIP tour of the streets of Chang Mai. So fun and enjoyable. Hotels resorts - beautiful, elegant and top service including massages and buffet breakfasts. Food - Supera goes out of their way to handpick local specialties that most tourists don't know about. The food was unique and delicious. A real treat. Transportation - buses, longboats, flights - all handled for us, including all luggage transfers. Our tour guide Betty Tsai. What a pro! She's the perfect mix of organization and keeping it fun. Her attention to detail kept us moving smoothly through the trip. She even managed to work with the Mandarin Oriental to get me a personal item I accidentally left at the hotel after checkout. Ms A - so cute, with excellent knowledge of Thai culture and history. This was our third Supera tour, and it won't be our last!

I love this travel agency. Jose is amazing, He always helps me and my family to plan all of our…read morevacations. We been coming here for at least 10 years. I highly recommend Jose if you are planning your vacations, he will make sure you get the best deals on Hotels and plane tickets. Very satisfied.

A relative booked through this travel agency for her 10 year wedding anniversary. We were given the…read morename and phone number to contact in order to make reservations. I actually stopped by in person and talked to Jose (travel agent) He gave us all the information we needed for our trip. I called every pay check to make a small deposit and made the remaining payment towards the end. Through out our engangment he made our travel arrangments very pleasant and was very helpful. I now plan to make future travel agents with him.