Great technician! Punctual and knowledgeable!!! Highly recommended!!! My go-to repair shop for…read moreappliances.

The guy came out for $180, tried replacing the one part that he could reach without having to bend…read moreover, then declared that "there was a short somewhere" that would be impossible to find. "But," he offered, "you can use the $180 toward the purchase of a new model." Instead of doing that, I watched a single youtube video about fridge repair, then bent down to look for the part of the fridge that was making the obviously broken-sounding high pitched whine, then googled its part number and bought a new one for $45. That fixed it, instantly. I didn't even need a screw driver. So their business model, it seems, is to half-ass the repair in order to lock you in, and then they sell you a new one for much more money than you'd pay elsewhere. Wouldn't be surprised if they then refurbish your old one and sell it on the side.

Tony did a remarkable job! We had a big job involving an unistallation of a range I bought at one…read morelocation (a condo), transportation to the second location (our house) where he needed to uninstall our old range, reinstall the new one and haul the old range away. Other companies quoted us at 4+ hours of work, but Tony and his associate had the job completed in just over 2 hours. He communicates extremely well, shows up on time, is highly professional and knowledgeable. If only more professionals conducted business like he does! He will be the first person we call the next time we need a repair or installation.

Services were requested by my extended samsung warranty with no follow-up call from Tony on initial…read morecall from samsung I ended up calling him and made arrangements to have my range looked at and he failed to show up after contact him rescheduled for next day and he was a no show very poor service for this company wouldn't recommend him for any services

We have been using them for 32 years and they can fix anything. You always know how much the job…read morecosts and they are always prompt and respectful.Also my home is loaded with appliances I have purchased from them.I have also recommended them to family and friends and they too were very pleased.

Excellent experience with Blue Hill Radio and Appliance. From start to finish I give 5+ stars…read more Purchasing from a family owned business definitely has many perks. Jack was fabulous and continuously said "we want you to be happy with what you purchase". Absolutely no sales pressure. Jack suggested I do more research and sleep on it. Removed my old washer and dryer and went above and beyond to accommodate me knowing the concerns I had with removal and delivery not being the same day. Jack was not only professional but very kind. Jim and Shaq (sp ?).........just WOW. Removing a washer and dryer from a second floor in a narrow space and then a narrow staircase that has a turn is no easy task. I saw first hand what it entailed and they did it with a smile and worked their magic. Delivery day couldn't have gone smoother. Jim continuously said "we want you to be happy with your purchase". Jim and Shaq treated me like family and not just a customer. Hands down this was the best experience I have ever had purchasing large appliances. Jim repeatedly said "any issues call us immediately". THANK YOU......you are all the best.

This guy fixed my cooking range and hence two stars but has severe severe attitude issues. Before…read morehe came I sent him a clear photo with an arrow showing the problematic cooking element in my cooking range . He misunderstood and assumed that the whole thing was dead. He comes here doesn't even try to turn it on, doesn't try to diagnose anything and starts to tell me that this ai ain't worth fixing . When I tried to correct him , he starts to yell at me (the customer) saying "you don't understand what I am saying" . All I was doing was trying to explain that not all but only ONE element was not working. Even during diagnosis and repair (second session) he needed help from me (the customer) to hold this support that etc at almost every step of the way . Isn't an independent contractor supposed to be 100% independent in his work? I've engaged electricians and plumbers and other and they all do their job without asking the customer to physically assist. Most importantly his TONE of speaking to the customer (me) was so UNCUSTOMERSERVICE like and almost condescending. I'm an electrical engineer myself with 20+ years of experience and I did not appreciate his approach to talking with a customer. I had no choice and an a time sensitive situation and so engaged with him to get my cooking range fixed. So while HE MAY KNOW what he is doing... that was his opener on the phone ("I know what I'm doing") clearly his work seemed like an amateur who was referencing multiple internet sites etc . To be fair to his credit he did get my cooking range element part ordered and fixed it promptly. Hence I have the two stars. But given his attitude and conversational tone I would NEVER hire him again.

Mike was lighting fast and clear in communication and responsiveness. And boy, does he know his…read morestuff. I have an ancient dual fuel Frigidaire range and Mike performed a battery tests, explaining and showing me along the way, to correctly pinpoint and diagnose the key problem - a faulty control board. The entire time he was on his phone checking availability of different parts and providing me with a range of options. Given that the stove is over 20+ years old we've elected to purchase a new one, but Mike helped me make a sound decision and not waste time. Moreoever, Mike loves his work. I put his contact into my phone under favorites and will be recommending him to friends and neighbors. Highly recommended.

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

these guys are awesome. The manager Jimmy was terrific. We buy a lot of appliances and they're the…read moreeasiest to deal with by far.

This is a wonderful family-owned business! Steve answered the phone after hours on a Tuesday and…read morewas at our home the next morning to repair our twenty+-year-old fridge. He refilled the coolant and arranged for Jason to come in on Saturday to replace the evaporator and service the refrigerator. The workmanship and customer service are impeccable! I can't recommend them highly enough.

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

Great service - good communication and pricing. Technician was knowledgeable and friendly. A+read more

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

Update time! DMC has become very responsive again, and I have had recent washer and dryer work done…read morethat were well done and reasonably priced. Recommended once again!