Manny and his team are phenomenal! My scooter had a really odd problem and they just stuck with it…read moreuntil it was fixed! I can't recommend PP enough!

I really like this shop. Manuel is a friendly knowledgeable service manager. They do practically…read moreeverything, tune ups, for your bike, lawn equipment, anything small engine. They'll sell you new motocross bike, motorcycle, scooter, moped, or even a rare rebuilt vintage vespa scooter from the golden age of scootering. They looked up and sold the exact spark plug needed for my 1970s era moped. Pretty much any part, side mirrors, helmets, carburetors, tires, oil, they'll even pick up your bike or mower etc, repair it/tune it up, and deliver back to you. Smooth experience.

Despite all bad reviews, after I moved to CT first thing I looked for a shop who I could trust,…read moresince I'm the kind of person who rather prefers spend the money instead be jumping from one to another shops or places; and so far this business have answered all my questions and needs. From a simple inspection/noise to a full details/modifications. On all my projects they always show interest and acknowledge, plus they're very honest, friendly and courteous, hey understand how much valuable is a motorcycle for a customer and they treated her like theirs. Overall is always nice to stop by, chat or do business.

Marc has worked on two older Japanese motorcycles for us, he and his wife run a very service…read moreoriented business. They provide you a work up in advance of doing the work and complete the work as promised. They also have some consignment bikes on hand if you are looking for a good used bike. Byron

Great service and best tire prices around. Usually same day service for tires and batteries.read more

Wow What a great place to have brought my 2005 road king . I needed to replace my tires . The…read morecounter person treated me in a professional and courteous manner. She picked out a set of Dunlop's for me then gave me 20 percent off the tires and told me there was a 60$ rebate available. I dropped the bike off at 11 am the next day and at 2 pm she called and told me it was done . The installation fee was very reasonable as a matter of fact t it wasn't worth it to take the wheels off myself . When I got home she had all ready e mailed the rebate form . I think I made a wise choice and I spent less than I thought I would.

Ever since RT10 Cycles closed down during Covid they have been my goto shop. They have never let…read moreme down. Much faster service on my bike than dealers, and of course they are less expensive.

they know how to charge but don't know how to repair parts they install the worst service i ever…read morereceived from any cycle shop

Very helpful and knowledgeable. We acquired a scooter we knew nothing about and these folds were…read moreable to educate us and point us in the right direction. Hope to be enjoying the open road very shortly.

If you are looking to get a moped, check out SUPERIOR SCOOTER! Great selection of mopeds ranging…read morein many different prices, colors sizes and brands very helpful and courteous employees extremely happy with my choice, i would suggest that anyone looking to get a moped to go here, such a great place

My boyfriend & I rented a pair of cruiser bikes this weekend to explore the Hartford area. Coming…read morefrom NYC, we weren't sure where to go exactly but Joseph and his team were more than accommodating and gave us a few fantastic suggestions; they really couldn't have been more friendly and helpful. We started off going towards the river front (which was beautiful) and from the boathouse we biked into the old Colt factory, stopping in at the Thomas Hooker brewery. Fantastic little spot to stop- it was game day so there was a lot of enthusiasm and energy. We biked through Bushnell park and eventually ended up in West Hartford at Blue Back Square before turning back into the city. The bikes were perfect throughout, well maintained and comfortable to zip around in. Cost wise, its an incredible deal. 20$ a bike for the day and 1$ bike locks. Renting through BiCi was such a great way to spend a day in Hartford. Great service. Great bikes. Great advice. 12/10 recommend.

Great Experience and Great Service!!! On short notice I needed service on my bike that I haven't…read morerode in years because of car issues. He helped me pick out the right helmet, tires, and breaks for a bike I had no real knowledge of that was a gift. He definitely takes pride in what he does and is in this business because he enjoys it. Thank you both so much for all the assistance!!!! Highly recommend this business with high integrity!!! If your bike needs any service or you have questions stop here!!!! Definitely the only bike mechanics I will be going to from now on!

Great folks! Terrific Motorcycles! Super customer service!…read more I purchased a classic British motorcycle from Ken Kaplan Jr. It was as described and arrived in perfect condition. The paperwork had to be sought from out of state. Ken stayed up on it, and the moment it arrived, he executed it and sent it my way across country. Highly recommended!

I bought a 99 Harley Davidson Sportster that was completely gone over as the pictures and the Video…read moresuggested. Final price figured was $100.00 more than the sum of all the charges put together, mistake? Was told that the bike would be shipped in one to three weeks tops. Turned out it took 39 days to get here. One excuse after another. Bike arrived very dirty like it had been outside in mud and with dead battery, charged the battery road 3/4 miles up to the corner, turned around and started back when it quit running like it was out of gas. Pushed the 500lb bike 1/2 mile back home and discovered the gas tank fuel petcock was completely plugged with rust scale as was an inline plastic filter that was laying against the cylinder head melted and warped from the heat. A new petcock and filter had supposedly just been installed?? Also on the short test ride I noticed that the speedometer was not working and still showed the 5442 miles that was in the pictures after Ken's road test and great review. So much for a quoted "low mileage, pristine, museum quality motorcycle". It did get a good cleaning and new tires, but not much else. Very disappointed in the motorcycle condition, and in Ken Jr.'s Used Car Salesmanship BS tactics. Paid top dollar for an average motorcycle that I could have found her in eastern Idaho for a lot less money and hassle.

Phenomenal experience - purchased my first, but won't be my last…read more Even though we have a local Harley dealer only 10 minutes away, their lack of knowledge and professionalism was severely lacking. Instead, we made the decision to travel for an hour to purchase our first Harley from Gengras and especially Brian Hurlock. Brian is a consummate sales professional, from my initial contact on the phone with him where he answered all my concerns and questions to the focused attention he spent with us on a Saturday morning. Although I think it was immediately obvious that we had already made the decision on buying a Harley and the exact model, he did not just become an order taker, but spent time on a test ride for my wife and explained thoroughly all the features and benefits. The whole purchasing experience was wonderful to be honest, including being taken around to every department and introduced to employees that I might connect with on an ongoing basis. In summary, Gengras Harley was a fantastic place, and I cannot praise Brian enough for his commitment to service and care or his customers. I wish more companies were like this. If you ever want to buy a Harley, give Brian a call first.

Hartford Harley Davidson is the biggest rip off joint going and the owner is a POS. Do yourself a…read morefavor and travel to another dealer as these people will lie, cheat and steal your money with a smile on their face. DON'T PURCHASE ANYTHING FROM THESE LOW LIFE SCUMBAGS. W. Morell