Great, fast, friendly, and extremely fair pricing. I would not hesitate to bring my car back.read more

Travel from out of town, screw in the tire and its dead flat. Limped into this place and the fixed…read moreme right up quickly- tire was plugged/repaired and i was on the road.

Phenomenal experience - purchased my first, but won't be my last…read more Even though we have a local Harley dealer only 10 minutes away, their lack of knowledge and professionalism was severely lacking. Instead, we made the decision to travel for an hour to purchase our first Harley from Gengras and especially Brian Hurlock. Brian is a consummate sales professional, from my initial contact on the phone with him where he answered all my concerns and questions to the focused attention he spent with us on a Saturday morning. Although I think it was immediately obvious that we had already made the decision on buying a Harley and the exact model, he did not just become an order taker, but spent time on a test ride for my wife and explained thoroughly all the features and benefits. The whole purchasing experience was wonderful to be honest, including being taken around to every department and introduced to employees that I might connect with on an ongoing basis. In summary, Gengras Harley was a fantastic place, and I cannot praise Brian enough for his commitment to service and care or his customers. I wish more companies were like this. If you ever want to buy a Harley, give Brian a call first.

Hartford Harley Davidson is the biggest rip off joint going and the owner is a POS. Do yourself a…read morefavor and travel to another dealer as these people will lie, cheat and steal your money with a smile on their face. DON'T PURCHASE ANYTHING FROM THESE LOW LIFE SCUMBAGS. W. Morell

Joe took great care of my '26 ZX6-R, replacing the rear sub-frame, front brake rotors, and some…read morebody panels. Fair and honest! This was my first time paying somebody else to work on one of my bikes, and it was a solid 5 star experience.

Brought a good running bike that was hard to start to International Motorcycle Repair in Middletown…read moreto have the jets cleaned. Figured I'd give an independent shop a try, you know? $388 later it doesn't run at all and he wants another $650 to clean the entire carb set. I'm such a mook... Back to the dealer.

After multiple attempts at 3 other mechanics for tire repair patch and they all said NO we can't…read moresee you. Since I was losing air at a fast rate I needed a quick repair. Called Anthony and setup appointment within a couple hours, showed up and was helped right away. Mechanic was super helpful and able to get me out in less than 20 min. It's been over 2 weeks and no more lost air. Highly recommend and will be back here for oil changes and any other repairs on my truck. A+

I'm so glad I finally listened to my kids who will only go to Anthony and his amazing crew for…read moretheir tires. I had a dangerous bubble in my tire. I called and they took excellent care of me that same morning. I jumped a curb about a week later loosening a panel underneath and they fixed me right up. Who does that these days? Quality, great price perfect name RELIABLE! Carol Grem

Amazing customer service! Much appreciation for Keith who…read moreallowed me bring my Hyundai Tucson in for a diagnosis test drive without an appointment. I wasn't expecting a phone call two hours later telling me that the car was all set and no repairs were needed. Honesty, integrity and outstanding service! Highly recommended. I won't be going anywhere else in future. Thank you so much Keith

Best Manchice ever. I been to tons of mechanics and it's always a cringy feeling in one way or…read moreother. Keith is super organized, detailed and you know and always helps with fair pricing. You do need to book your appointment, it's not a drop in spot. But i am sure he will get ur car up and running again within one or two days. Thank you Keith's for your help and professionalism :)

Ron Bowler did a fantastic job with our Jaguar! He not only fixed all the issues, but also went…read morearound the entire car and made it look brand new.

My car isn't even done yet, and already I'm writing this review. I'm sure the work will go just…read morefine - it's a relatively minor body repair. I can thank Harry, Rob, and Nonya (sp? REALLy sorry if I got that wrong) for being super nice last night and this morning. I called the afternoon before, spent maybe a total of 10 minutes going over some details with them, and they took my car in immediately. This after getting frustrated with a different shop in town that was booking out five weeks. Five weeks! Instead, I should have my car back in about one week. Let's see if they make it happen. They called me an Uber to get home, and offer an Uber to come back and pick up my car! That's good service.

Saved nearly $200 on a job well done--over the dealership. Great value, great work!…read moreI would highly recommend this business.

Honest assessment of what was needed and what could wait with our brakes. Price for the work done…read moreseemed very reasonable.

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Terrible customer service. Wanted mr to wait ONE HOUR to simply swap puy a disposable battery in my…read morekey fob. If they're that slow when it comes to service I wpild never trust them for anything truly difficult.