This was my first time having to replace windows and a door. The journey was most certainly an…read moreeducation. I live in a historical neighborhood on top of it all, so I needed help navigating a historical application review and qualifications for making historically appropriate updates to my home, and permitting. I sourced 8 companies for this project and while 5 of them were competitive on pricing, I chose Rite Window specifically because of Jay. The product options were explained to me, including custom option opportunities, in detail that I could understand. I felt Jay help educate me just enough to help me feel informed enough to make decisions on a financially expensive project. Every question I had was happily received and quickly addressed. Jay was even willing to go the extra mile and send me a sample product, as well as help me present to the historical society, so they would approve my project, when the odds were not in my favor. I sourced Rite Window because they had good reviews, like some of the other Boston area competitors. I narrowed my search based on their pricing and product quality, but I chosen them because of Jay's attention to detail, consistent communication and professionalism. Jay is truly proud of the organization he works with, and I hope they know just how valuable he is. Thank you Jay, and thank you Rite Window. I will be sending neighbor referrals your way, and you have my business for life.

Contacted Rite Windows, now Renuity, to possibly replace our old fiberglass unit with a new Kohler…read moreLuxStone shower in the 2nd floor master bathroom. The Sales person was very pleasant and knowledgeable but a bit forceful. We ended up contracting with them but the installation was far from satisfactory. There was a leak behind the wall at on-off shower valve. Didn't notice anything until after 2 showers. The master bedroom carpet was very wet and we developed a leak in the 1st floor living room ceiling. This was discovered on July 4th. They did came back in about a week and fixed the leak problem but it would take about 2 weeks to schedule the ceiling issue. We did put a stop pay on the check but once the leak was fixed they used our account number to access an ACH withdrawal without even a courtesy call to say they would be doing this. Needless to say we would not recommend this company

I've never posted a negative review about a local business, and am sad that I have to leave a less…read morethan stellar one here. I think the issue boiled down to poor communication. Despite me asking several times before our service date to detail what the work included specifically, I was left with a yard that feels unfinished and now have to spend more money on. I contacted Jeff's landscaping because we purchased a house several years ago with a lot of landscaping that we have never had professionally done. I was hoping to have a landscaping company come and edge both the front and back yard areas to make it look polished, and to have everything re-mulched. Jeff came out to the house for an estimate and I explained what we wanted- everything edged and mulched as a "reset and refresh" to all the areas, including the backyard which had not been edged in at least 5 years. I had already done about 50 bags of leaf cleaning and weeding myself before calling him. Jeff articulated understanding what we wanted as we did a walk through, specifically pointing out all the areas that needed to be edged and understood I wanted everything to be clean lines; a fresh start. Jeff sent us a quote shortly after that included both "Spring Cleanup" and mulching. I emailed him back several times asking for details/clarify info what the "spring cleanup" involved because I wanted to be sure it was what I thought it was- blowing out remaining leaves and making a clean, polished edge in both the front and back. He responded that it included Thatching of the lawn, edging of the beds, raking and general cleaning of all areas." I emailed back responding that we had saved up a long time to get this done professionally, and that we were excited to work together. He even kindly got me brown mulch which he doesn't typically carry but I had requested. The day that his team showed up, when I looked out the window I saw the workers edging first thing in the morning- the lines looked pretty haphazard and I was confused- lots of curving lines and right angles and turns and waves in an areas that should be generally straight lines across a mulch bed. Additionally, some things just didn't make sense- for example they cut a mulch bed on the left side of our shed door but not on the right. I went outside to the workers twice and asked if they could just make the lines straight or a gentle curve- I thought they understood. By the time I looked outside again it was worse. I got my phone to call Jeff to see what was going on, but by that time they drove away. Soon after Jeff came with the truck of mulch, ready to spread it. I told him why I was confused, and not liking what I was seeing. Jeff explained that often he comes out and sprays a line for where his workers should edge, and the client can see before it's done- he said "in this case that didn't happen". He didn't explain why. What he did say was that his workers must have "followed the lines where the weeds were growing and stopping", resulting in the strange shape that they chose. I tried to remain fair and calm but expressed how this was frustrating to me, as we had saved a long time for our lawn to look polished and clean and that I felt it wasn't right that a step that normally happens didn't, resulting in a less than optical result. Especially when we had communicated that this was a big deal for us financially. Jeff's reply was that the quoted price included edging of existing beds and that what we should have asked for was that we wanted new beds to be dug since these had been neglected for so long. I am not a landscaper and I'm a first time homeowner- I think I was very clear in stating what we wanted (both in person and via email) and I feel this should have been brought to I my attention before the workers started cutting. Jeff finished mulching, and I again came out after reflecting and expressed my frustration as I looked at the finished product. He said he would come back and fix what he could, which meant tearing out more grass to straighten the lines, and that that was more labor than was originally quoted. Jeff did come back and things look improved- however still not great. And because he fixed the edging after he mulched, I am now left with multiple large areas that require more mulch. I am happy to pay for that mulch, but he is also quoting me an additional amount to have the truck come back to spray the mulch- otherwise I have to do that labor myself. Either way, several hundred of dollars more and there are still areas which don't look like they were professionally landscaped.

Always reliable. Jeff and his crew have been awesome to work with this season. I look forward to…read morehaving his crew work on my property in the 2020 season!

I had Twomey and Legare put siding on my house two years ago. The did such a great job I hired them…read moreto put a shed dormer across the back oh my little cape cod house. I cannot say enough about this company. Not only are they superb carpenters and contractors, taking pride in doing things right, but they are excellent communicators and respectful nice people. This was a huge job - removing half the roof, demoing the upstairs, adding framing, walls, insulation, a full bathroom, painting, finishing, etc. Through every step of the way the company was efficient, organized and neat, and kept to the predicted time table. I highly recommend them. I am thrilled with every aspect of the process and result.

I had an amazing experience working with Twomey and Legare Contracting! They were professional,…read morereliable, and delivered fantastic work on schedule. The team was easy to communicate with and clearly love what they do. I highly recommend them to anyone in the North Andover area looking a trust worthy valued company.

Bill has been doing my snow removal for 15 years. He is excellent. We are always shoveled out…read moreearly enough to get to work. He is very reliable and very nice.

If you are in a service business, irrespective of what it is, learn how to communicate. Whatever it…read moreis, it's not my problem. No communication skills and rude. I am sure his services are great but he just lost a several thousand dollars worth of business from me the way he just talked to me. All the best in whatever it is you do.