bought a stove pipe from this company which purchased from sterling distributors Uxbridge Ma. for a…read morewood stove insert. The pipe unravelled prior to us hiring for install. We brought it back and he stated he would have a check the following week obviously seeing the pipe upon return and knowing this is NOT NORMAL to happen being a professional in the field. He called the next day and said he was not issuing a check. Reason being it was not professionally installed(HE KNEW IT WASN'T INSTALLED AND COULD CLEARLY SEE THE PIPE DID NOT HAVE A SCRATCH ON IT WHEN RETURNED). It was NEVER installed. NEVER put down the chimney. He also got rid of the box the pipe came in and had to retrieve it from the trash he also failed to return a part of the kit the flashing and chimney vent... saying we already had it. WE did not and have no reason to hoard random pieces for stoves(he does though) I spoke with Duravent who made the pipe and they said it could be put in for reimbursement or replacement. But that he had to do it not me. We have been in contact with Sterling Distributors to no avail the owner states we need to deal with Royal fireside. I have put a call in to them and will update where this goes. I will not give up on what is right even if it means losing out of pocket.

they are rude in the phone and then when I ask them to come fix my stove they side it is 250 for…read morethem to come out and figurout what is wrong then they order the part and charge me another 150 to come out again and then charge me for repairs. clearly just padding there charge. don't use them and I have reported the to the better business bureau

Wayne did a great job inspecting the chimneys in the antique home we're looking at and explaining…read morewhat was going on with them.

Perfect experience! They booked us super fast, came when they said they would and fixed a gas fire…read moreplace that another company said would have to be replaced-- they saved us thousands of dollars!

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

They were available fairly quickly. They came when they said…read morethey would. They were quick. They got the job done. They were not the most expensive.

I purchased a Kozy fireplace from Paul. His attention and the service staff have been excellent…read more The fireplace itself is the centerpiece to our family room and is operating perfectly. I would do it again.

My gas fireplace had not been used in many years and was not working. David diagnosed the problem,…read moresourced the replacement parts and came back to complete the repair. All was handled professionally and at a reasonable cost. Not to mention, David is just a nice guy, and he knows his stuff. I am very happy with the work done and definitely recommend. A++

Pellet stove cleaning. Dave was very thorough and friendly…read more Very knowledgeable and for a very dirty job he kept everything clean leaving no mess afterward. We appreciated his advice on what attention the stove needed when we asked. Thank you!

Great service and great communication. Thank you! Highly reccomend this company. I will reach out…read morefor future chimney repairs.

Joe was super efficient, knowledgeable, punctual, responsive and affordable. He did a great job…read morecleaning my chimney and I would highly recommend him to anyone! Will be using him from now on!

My family and I are so pleased and thankful for the work Lunkers did for us to replace our broken…read moregas fireplace. From the initial call, all the way to the final installation, Lunkers took the time to answer all the questions we had, help find the best gas insert for our needs, ensure we understood what other contractors would be needed for the project, and install a beautiful unit for us with a full tutorial. It was a pleasure to have such personalized service as well as to be able to support a local business. Thank you, Nuno and team, for all you did for us. Our whole family has already been enjoying our beautiful, new fireplace.

Look at the pics...do I need to say anything else? OK, purchased MF Fire Nova 2 Tower wood burning…read morestove from Nuno and he did a complete new install including stove pipe & chimney...great experience, super knowledgeable and very high quality work. I also really appreciated that Lunkers was willing to schlep all the way up to Salem, NH from Ashland which is way outside of their service area. If you are looking for anything stove/fireplace/chimney related Lunkers is the place to go.

This company does amazing in everything they've ever done, they value customers all the time and…read moremake sure they have what they want.

From the owner: At 360 Chimney LLC, we bring the precision of a licensed contractor to every chimney and fireplace…read moreproject — delivering solutions that are built to code, built to last, and tailored to each client’s needs. We specialize in: Chimney inspections and service Fireplace conversions Full chimney restorations New builds featuring state-of-the-art gas, wood, and pellet appliances From homeowners upgrading a primary heat source or building out a cozy vacation home, to commercial property managers modernizing a function hall or installing a showpiece fireplace in a luxury lobby — we handle it all with the same high standards. What sets us apart? Licensed, code-compliant construction that doesn’t cut corners Deep understanding of both residential and commercial requirements A focus on modern, efficient, and safe systems One contractor for the entire scope — no hand-offs, no guesswork At 360 Chimney, we don’t just restore or install — we future-proof your fire feature.

John and Dom were very thorough in my furnace flue & chimney inspection. They explained what they…read morewere doing and pointed out problem areas. They used a telescoping 360 degree camera to do a thorough inspection. The gave me the opportunity to ask questions and gave thoughtful expert explanations. These guys know their stuff. Left me with quotes for repair/upgrade options (wood stove to improve heat). I felt very comfortable with the options presented. They even included pictures of damaged areas. In summary: knowledgeable, professional, courteous and very clean.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.

good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.