Rigo was amazing. Very communicative and he got out couch looking almost new again. We have pets…read moreand I knew it would not be 100%, but his cleaning made it look and smell near new. Thank you again, and we will be calling you back. :)

Rigo Carpet Service did an excellent job cleaning my couches! They were professional, friendly, and…read morearrived on time. My couches look and smell so much better, and they took the time to make sure everything was cleaned thoroughly. The whole experience was easy and stress-free. I highly recommend Rigo Carpet Service and would definitely use them again!

We've been using Merit for years and highly recommend their services. We have a large white…read moresectional that's a nightmare to keep clean and having Merit regularly clean it has kept it alive in our house with kids and a dog for 8 years, which if you know white, linen couches is a lifetime. We had them spot clean heavy walkways on bedroom carpets and it's like the carpet is brand new. Quick to respond and schedule and super friendly and reliable service.

We needed carpet cleaning for a space of about 4,000 sqft (not all carpet though) and reached out…read moreto schedule the job. Carl helped coordinate everything, and even though we had to change the schedule a couple of times to align with our tenant, he was always patient and pleasant throughout the process. On the day of the cleaning, they gave us a heads up when they were on their way, which made timing much easier on our end. Ben and his crew arrived right on time and were very professional and friendly. They walked us through what needed to be done and explained their process clearly. The job took several hours as expected, but they worked efficiently and did a great job. They even provided booties for us to wear since the carpet was still damp, which was a thoughtful touch. Overall, everything went smoothly from start to finish. We had a great experience and would definitely call them again for all of future carpet cleaning needs. Thank you to Carl, Ben, and the team for making this such an easy and positive experience.

Such a great service, prompt response, great communication from Todd and Shea! Shea was very…read morecareful with our furniture's , floors, etc. Carpets look great. See you guys next time. Thanks so much.

They did an excellent job cleaning the carpet and area rugs in my home. I highly recommend this…read morecompany. What really stood out was the staff's work ethic. They're not lazy at all and will gladly help move furniture, even heavy pieces, to make sure every spot is properly cleaned. They also take extra care with details...for example, when cleaning around bed corners, they place small protective foils under the legs so the wood doesn't touch the damp carpet. It's all in the details.

Great experience with Family Man Carpet Cleaning. Talked to Amber on a Monday and we scheduled an…read moreappointment on Wednesday. The cleaners (Jimmy and Nolan) were prompt, showing up in the tight 15 minute window they gave for arrival time. Jimmy and Nolan did a great job on the carpets, sofa, chairs, and rugs we wanted cleaned. It was a quite obvious before/after difference. Jimmy and Nolan were friendly, personable, and professional, and their estimate of the time it would take to do the job was accurate. Price for services was reasonable and number of payment options were good. I'll be using them again in the future.

Family Man always does a great job! Our carpet looks significantly(!) cleaner after they leave…read more They are all very helpful and kind. Would certainly recommend!

We had old coffee stains on our cream colored carpeted stairs. Had tried cleaning with everything…read morewe could think of, tried every online home remedy, scrubbed with vinegar, baking soda, top selling products on Amazon. Nothing would touch it. So did a quick search on Yelp, asked for some quotes, and Mario quickly responded to the request. His pricing was very competitive. They have a job minimum of $180, so we asked them to also clean our sectional couch, which was in dire need of freshening up. We were able to schedule for the following day. He took a look at the stains, confirmed the quote and went right to work. He showed me the special cleaner used specifically for coffee stains. Afterwards, he pointed out the now barely noticeable stains and said that it would continue working over the next few days until it was pretty much gone. And true to word, can't even find where the stains were. Miracle worker. Sofa turned out great as well. Definitely brighter and overall nice to know it had a deep clean after the many years of whatever the kids put on it. He's worth it. At least get the quote and go from there! He accepts Zelle or cash.

I hardly ever write Yelp reviews but I trusted Mario and he seemed like a man of his word, and the…read moreway he treated me after he got paid was so disappointing that I think people should know before they book him. I called for same day carpet cleaning and he was able to come, which I was so grateful for since I was recovering from surgery. Carpet was my priority. I mentioned tile as a maybe, but when we sat down to go over pricing he talked me into a lot more. $325 to deep clean the carpets on all 3 floors, then another $125 for a full service with sanitizer, enzymes and fabric protection because he said the deep clean alone wouldn't get rid of odors, then $325 to add the tile. To sell me on the tile he did a demo on a few of my tiles and they looked perfect. He said the whole floor would look like that once it dried and to just give it time and let it dry. I said ok, as long as if the tiles dried and still looked bad he would come back, and he shook my hand and said absolutely, he guarantees his work. That is the only reason I agreed to spend $800. And I want to be fair here. On the walkthrough we agreed on ONE area that wasn't going to come out, the bathroom tile on my third floor where I had used a white grout pen. I accepted that and I still have no problem with it. That was the only thing in my house either of us ever called permanent. When we went over the invoice and pricing together there was nothing on it about permanent stains. When they finished, he handed me the invoice as he was walking out the door saying thank you. There were no issues at that point so I just set it on my kitchen table without looking at it. Why would I? We shook hands. That evening I found a spot on my bedroom carpet they missed, so I texted him a photo. Politely. The next day the kitchen and dining room tile finished drying and it looked NOTHING like his demo. Blotchy dark patches all over the floor, grout still dirty, streaks everywhere. Honestly worse than before. So I texted him photos like we agreed. And that's when everything changed. Suddenly cleaning always has "glitches and imperfections." Suddenly I need a more expensive "restoration wash" that was never mentioned when he was showing me perfect demo tiles. Suddenly I made his crew go back "so many times" when he came to my house exactly once. He told me my texts were complaints, that I complained before he even got home, that $800 "is NOT A LOT OF MONEY," and he even sent me another customer's $1,555 invoice like that had anything to do with me. I never argued his price once. I asked him to honor the guarantee we shook on. And here's the part that really got me. He kept saying "look at your invoice, you got permanent stains." I went and picked up the invoice off my table and there it was, "You got some permanent stains," written under the tile charge. That was NOT on there when we went over the pricing together. It was never discussed and never shown to me, and the only permanent spot we ever agreed on was one bathroom upstairs. I was nothing but kind and generous with this man and it all got thrown back in my face like he did me a favor and I was the problem. I've dealt with a lot of service companies from yelp and I have never been treated like this. I asked him to either come back or refund the tile portion so I could pay someone else to fix it, and he stopped responding. I'm pretty sure he blocked my number. I paid through Zelle so I have no protection at all, just his handshake, which apparently stopped meaning anything once the money went through. I have every screenshot, every photo, and the invoice. Before you book, read the other one star reviews on this page, including the filtered ones at the bottom. I wish I had. Update: As you can see, Mario has responded, and his response speaks for itself. I tried to resolve this privately before ever posting on Yelp. I texted him photos, my husband asked him to come back, and we were both ghosted. I believe he blocked my number, since my read receipts no longer show. I made him redo spots "so many times"? The truth: I asked about one spot, the tile above my stairs, because it looked like it hadn't been done. They went over it, and he commented he'd "rather not come back for one small spot." I thought nothing of it. Everything else was me asking questions while the tile was still wet, since he assured me it would look great once dry and I said I'd let him know. That's what he's calling complaints? I have screenshots of every text. I take a handshake and a guarantee seriously, and he shouldn't have made promises he wasn't willing to stand behind. 300 five-star reviews don't give anyone the right to treat a customer this way. Notice he never denies the handshake guarantee, the "permanent stains" added to my invoice without discussion, or refusing to come back. Just make sure you get his "guarantee" in writing. His handshake doesn't mean anything.

Billy's service is always solid and well priced. Great value for carpet cleaning and furniture…read morecleaning!

These gentlemen are amazing... will use them forever- lovely father son team…read more.. They removed spots on a designer staircase that I never thought could be removed...

Terrible communication and two no-shows. Do not recommend…read more I had a highly frustrating experience with OC Carpet Repair and Cleaning and cannot recommend them. Day 1 (Saturday): David informed me a technician had a flat tire. Instead of communicating that the technician wouldn't make it at all, he left me waiting without clear updates. Day 2 (Memorial Day Monday): He offered to reschedule for Monday, but it was just a string of endless delays. The Excuses: He ran two hours late without sending any notification. After making me wait, he claimed his machines were not working and ultimately canceled on me again.I spent two full days waiting at my tenant's condo for a service that never happened. This is an incredibly unprofessional way to run a business. Save your time and hire someone reliable instead.

Superb carpet repair by David. Then a super clean job on the carpets which had dog stains and kids…read morefood everywhere. Just brilliant result.

I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!