First visit to this dentist office. Made an appointment for a cleaning and the x-ray tech,…read morehygienist, and doctor were all wonderful. Office is clean and comfortable. Love that I could fill out the needed paperwork online and it was actually in their system when I got there for my appointment. Booked my next appointment and I will be back! Recommend this office for sure!

Horrible. Have been going to this dentist for a few years. Called on a Saturday due to an infection…read moreand am heading out of town for a week on Sunday. I was told since there is a new doctor, he cannot give me a prescription for an antibiotic and that I needed to contact my physician. How crazy is that. My physician is not going to give me a prescription for a tooth infection. I can't help that a new dentist started working there and he has never seen me. Worst place ever. Will never go back. This is the third dentist in less than a year time.

Was recommended this dentist by a coworker and had a great experience. I've only visited once so…read morefar but definitely plan to come back and keep them as my regular dentist. Their appointment times fit my schedule well and all the staff were so nice. I was in and out quickly for my 6 month cleaning, while still feeling like they did a great, complete job.

they gave me a really bad concussion for years..i'm still dizzy...they lied to cover..said it was…read morevertigo...these are some really really bad people...don't go near these people...let alone let them work on your teeth.

I have horrible dental anxiety and stumbled upon dr Trumm's office because of Yelp reviews. They…read morekept me at ease even starting with the paperwork before I entered the building. The questions they asked were all about my past dental experiences and actually about my anxieties about going to the dentist. The only thing was I think i read the review on the other location having massage chairs and tv screens on the ceilings. Maybe the other chairs may have this but the one i was put in twice didn't. Anyways It was easy and I was surprised how fast I was able to get in as a new client for my dental pain and was then able to Schedule my cleaning a week after (that might have been luck though). Anyways the minute I ran in the front desk ladies were so warm, friendly and bright and even offered a koozy right off the bat. I actually have been to previous offices where I've actually switched providers just bc the front desk/ancillary staff were the absolute worst but not here! The dental hygienist here not only as friendly but understanding and so knowledgeable compared to other places! They are also on top of their covid precautions too! I can't wait for the pandemic is over so I can finally see those smiles that I know were beaming under those masks!

Great staff, great office. Helped my husband get the dental service he needed after another office…read morefell short. They'll be his new regular dentist.

Dont go to this dentist unless you want robbed and lied too. They claimed they deep cleaned my…read moreteeth , 3 mths later I had to pay for it to be done over again and 2 root canals. Unprofessional is a nice word for this office a year ago. Over charge you period. Be careful, great dentist offices in omaha, this isnt one ...

Terrible no idea what they are doing seems like it's ran by a bunch of highschoolers. I went in…read morebecause I told them my gums were itchy and they were inflamed with excruciating pain. Only for them to tell me my teeth look fine I just need to floss more. I then switch dentist and my new dentist ( whispering ridge dental) were amazing very informative and let me know my gums were not fine! They put me on an antibiotics and gave me a special toothpaste! They said if it had went any longer it would've caused me to have periodontal disease in my gums! If I could leave a negative 1 review for superior dental I would!

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.

We love it here. Everyone is welcoming and friendly. My husband, son and I really love our Dental…read morehygienist and dentists. They take great care at being thorough, well, at the same time gentle. My son had a bad experience with a dentist when he was younger, but he really likes this place and doesn't mind going to the dentist anymore.

Highly recommend Nia Jones Orthodontics! The staff is great with patients, they make going to the…read moreorthodontist a fun experience and Dr Jones is a perfectionist, which means you will get the best results!

Visited this location for an adjustment on my retained made by the prior orthodontist that had been…read morehere many years. No one acted like they knew what they were doing. Refused to take my dental insurance card or file a claim on my behalf. Told me my bill was $400 for filing down a sharp spot on a retainer, then said oops, I guess it is $95. I was completely caught off guard by the fee for almost zero work. The staff all seemed brand new and confused with what they were doing.

Well I must say the good Dr is very very good but it's the rudeness of the staff that I will never…read morebe back. They are so rude and unpleasant and worst of all acting like they are doing you a favor by helping you. Go somewhere else you deserve to be treated bettet

He is the sweetest most kind man I have ever had work on my mouth, you couldn't find any better!…read moreDon't let his front end woman scare you away, she's very brash and curt! Just give it right back! He's the complete opposite!

I had braces 20 years ago and since then I've had some regression in the alignment of my teeth. Dr…read more Caudillo was able to help me align my bite and my teeth in three months with Invisalign. Im really happy with the result. Additionally, they have been very professional and sanitary throughout the pandemic and I felt very safe going in for my schedule appointments during my treatment. Thanks to the team there and Dr. Caudillo for making a big impact on my bite and smile :).

This dental office is awesome, to front staffs to back. I…read morehadn't been to dentist in a long time. Im in my 50s. I had dr Grode. Shes a sweetheart. Took her time and explain every thing she does. My daughter and husband see her now. Highly recommended