A friend recommended this dentist office and I called and explained what my son needed done. They…read morerequired X-rays from his previous dentist, which I had emailed asap because my son was in so much pain. It took this dentist 2 weeks to review the xray and his receptionist called me and I quote, " we're tired of the follow up calls", he won't extract the tooth causing your sone pain because the wisdom tooth behind it needs to come out as well. The wisdom tooth isn't the issue, it's the broken tooth next to it that needs to come out. I would NEVER recommend this dentist office to my worst enemy. Complete lack of respect and common courtesy for patients and their pain.

Dr. Braymen has been my dentist since he launched the Tooth Emporium ages ago. He has a funny,…read moredentisty sense of humor and will help you keep your teeth and gums healthy. His staff is always friendly and efficient. Angel is our favorite hygentist. They have an aquarium in the waiting room! I highly recommend.

Dr Cardenzana is the best! She is caring and kind and is super knowledgeable. Her team always makes…read moreyou feel welcome and comfortable, no matter what tooth issue you might have. I've been seeing her for years and wouldn't go anywhere else!

I have been going to Dr. Cardenzana of Bluffs Family Dentistry for a few years and have had a GREAT…read moreexperience! I recently had a situation where I had an absessed tooth and ultimately had to have it pulled. I now have a bridge that literally looks like a work of art. I can't tell that the "pontic" is not my natural tooth - they matched my tooth color, got everything ready for the final install and it really, really turned out great! The front desk staff are also licensed dental assistants - something I didn't know until just recently and they are very helpful and truly DO care. When I was in distress upon finding I couldn't save the tooth, they gave me some great information on bridges and implants and took the time to go over both options. During the processes of getting the tooth pulled, to the preparation for the bridge itself, and the final installation, they were right there to guide me every step of the way through it, and it they made very sure I was comfortable with my choice. The only real thing I had to overcome was the Novocaine shots during the process, but once I was able to get past those, it really and truly turned out well. Thank you to Dr. C and the staff of Bluffs Family Dentistry! I truly appreciate you folks!!!

I have taken my daughter here twice for cleanings and it's a breeze every time I go…read more They have a small playroom with a couple video games that ties the kids over while they are waiting to be seen, which is a great idea. The assistants and dentists are always super nice and accommodating to the kids. This will be the dentist for my daughter and any future kids I have.

Dr. Joe and team do an excellent job ensuring kids feel comfortable at the dentist's office. When…read moreentering the lobby, there is a game room off to the side. When entering the back the walls are covered with images that engage the kids. I have gone back when my daughter was two. After a couple times there she was comfortable doing it on her own, but they do accommodate the parents.

I was a patient here twenty years ago so it's been a while. They've gone through a few doctor…read morechanges and the current is Dr. Wolf. I just needed a new retainer and the process was pretty quick and painless. Not sure why they don't go through insurance for a new retainer so that was kind of surprising. Not sure if everywhere does that or not. Either way, the staff is always nice and the place is really clean.

I am pretty sure this is the only place in Council Bluffs offering orthodontia. The staff is always…read moresuper friendly. The facility is clean and comfortable. Dr. Stuntz can be a little intimidating, but with good intentions. I would recommend this place to anyone seeking orthodontia.

Amy greets You! Jaime treats ALWAYS WITH NO PAIN! They should have Pi that's how good they TRULY…read moreARE!!!

Thank you Dr. David Jones and team for taking the time to see me unexpectedly to re-attach my…read morecrown. It warmed my heart to come into your office early and see the staff smiling and laughing with each other. It was such a pleasant feeling to see a team so happy at the start of their day.

Please note this dentist office was previously run by a different dentist- so any high ratings are…read morefor the dentist that is no longer there. The office has been remodeled. Front reception now resembles the DMV. The patient areas are crowded, so you can hear everything going on with all the patients. At one point in my procedure the staff was talking to each other between the rooms about a diet plan. I needed a crown. The experience was extremely painful. At one point the dentist used a saw and plier like tool to break off the temporary crown and pry it off. I was very upset and started crying. The dentist looked and me and said "I don't understand why you are upset, I do this everyday." They were uncaring, rough and insensitive. Do NOT trust them with your dental care.

The experience we had does not even warrant a one star rating. It was a very disappointing visit,…read morethe female dentist was rude and attempted to coerce my husband into an unnecessary plan on teeth she claimed needed to be pulled without ever examing the teeth. Save yourself a trip and look elsewhere.

New office for us as our dentist moved. They want to provide additional services and the reason…read morechanges each time we call. Bottom line is we dont trust them. We are looking for a new dentist after being with our dentist for a decade. And , beware, their estimates are way low. We thought they were getting the estimate through the insurance company but they aren't. We dont know where the estmate comes from but they estimated $750 for a procedure we had to pay $1,000 for after insurance paid their portion. Run away.

First of all, I am reviewing the dental hygienist and not the dentist. I have been seeing the same…read moredentist, Dr. Havelka for over 10 years and have had nothing but great experiences. Recently Dr. Havelka moved to a new dental office, New Image Dentistry. I went for my regular cleaning yesterday and let's just say it was the worst dental experience I have ever encountered. From the time I sat down in the chair until the dentist arrived was horrible. Caslyn the hygienist was rough, caused pain and soreness, was sloppy with the water hose, dismissive and very unfriendly. I was on the verge of tears when I left the office and informed the front desk staff to NOT ever have her work on me again. In all the years I have been seeing a dentist I have never once had such a traumatic experience. Caslyn's lack of patience, empathy and plain caring was enough to question if I should find a new dentist. I love Dr. Havelka and will stay with him, however if future visits are anything like this one, I'll be shopping for a new dental office. I am still sore the day after the terrible experience with the hygienist Caslyn.

Everyone I dealt with from walking in the door until I left was so kind. They take time to get to…read moreknow patients and provide great care! So glad they were recommended to me!

This office is conveniently located off Broadway in Council Bluffs. Plenty of outdoor parking and…read moreeasy access into the office. Always pleasantly greeted in appointments seem to stay right on target- No exceptionally long waits! The dental care here is outstanding. From tooth cleaning to more complicated issues they are always able help or get you to the right person who will. Dr. Jackson has been super and even took calls on the weekend when I had an issue to offer guidance on next steps. I also love the fact that there never seems to be any complicated insurance issues. The admin team here is on top of paperwork and there's no surprises. Highly recommend this office and practice for any dental care. They are currently taking on new clients.