I moved from the far Southwest reaches of Omaha to the Benson area 18 months ago…read more Of course everything about my life had to change and I had to find new... Everything. I selected Willow Dental for proximity to my home. Glad I did. Super friendly and very professional.

I love Dr Gritzuk, but the best dentist in the world isn't worth dealing with this incompetent…read moreoffice staff. If you give one staff member important information, you CANNOT count on that message being passed onmor put in your record. It is as if they don't talk to each other. After MULTIPLE filings with the wrong insurance company (and, yes, I told them many times), I have been trying to get a refund of an overpayment - for another 3 months. They refunded part of it, but didn't double-check their figures, which resulted in the wrong amount. They did not respond to my phone calls, did not respond to my hard-copy mail, did not respond to my mails... I didn't get a response until I mailed. *certified* letter. that was three weeks ago and still no response on the refund. My next step will be filing in small claims court. So completely disappointing.

Thoughtful, informed, good communication with me. I felt informed before I left what expenses…read morewere involved.

Not pleased with my experience! I have been receiving bills over a year after the date of service…read more I have called the billing inquiry team every time I receive a bill because my insurance was never billed. Each call we go over my insurance info and each time they claim there is something new that was incorrect even though I had the correct info on my insurance card on the day of services. They say they are working on filing the claim correctly but my insurance company has not heard from them. I have reached out to the customer service team and would love resolution to this mess.

I've been going here for years and love it! The dental hygenists are the best I've experienced and…read moreDr. Siegert is very kind and approachable. I specifically stay on my husband's dental insurance because they are in network and I don't want to switch!! Booking appointments is very smooth and the reminders are helpful.

I highly recommend Midtown Dental. Everyone there is so nice, professional; they truly seem to be…read morehappy working there. I used to see Dr. Jeffery Siegert there, then he retired and now I see his son Dr. Tyler Siegert there. I have had to have kind of a lot of dental work done over the past several years, a lot of it due to childhood cavity fillings gone bad. The Siegerts have always managed to get me in ASAP to deal with an urgent situation. Everyone is so nice, I always wish that I could chat for a while without having the tools in my mouth! The only bad experience here was when I had to have a cracked-all-the-way-down tooth pulled, I really should have taken the option of going to an oral surgeon on that. But that's more about me and my tooth pieces than it was about the dentist. Dental work can be scary and uncomfortable at times. The people in this office really do their best to provide competent, caring, and timely service.

PSA - this is in regards to Omaha and Council Bluffs Oral Surgery on W. Dodge Rd. in Omaha,…read moreNebraska. The dentists there were awesome. The work was awesome. The issue that I had was with their financial coordinator, K. Santana. Before I agreed to any procedure, she gave me a printout of what the cost would be. Before I agreed to the cost, I asked her a minimum of three times if she was sure that this was the amount that I would be responsible for and she assured me, three times that yes it was. I said good because I can't afford the other amount that you were showing. And she said that with my insurance, the lower amount was the amount that I would be responsible for. So, based on that, I signed the papers and agreed to the procedure. About two weeks ago, I received a statement in the mail from them for twice the agreed-upon amount. I was shocked and notified them as soon as possible that there was apparently some error. The financial coordinator explained to me that she had mistakenly misrepresented to me what my portion of the bill would be. She kept apologizing and said it was an office error and she was extremely sorry. I said OK. I understand that we are all humans and we make mistakes however, I would never have signed an agreement to have the procedure done had I known that the higher amount was the amount I was going to be charged. I honestly think she just didn't know her job that well and misunderstood but still that's not my fault. I requested that they make an adjustment to my statement since I would never have had the procedure done had I've been given the correct amount. She claims that she spoke to her supervisor and that her supervisor, A. Bilava, said they would not be making any adjustments to my statement! As a person who is on a fixed income, this was devastating to me! I will do what I can to take care of it, (especially since it was mentioned that it would be sent to collections unless a payment was made) but I realize that there may be other people who may be considering them for their dental surgery. I want to warn others to be diligent when discussing finances with this particular organization. The fact that her supervisor supports this type of business practice is astonishing to me! I have NEVER had this happen with any other business that I have dealt with in the past. I honestly felt like I was deceived and then bullied into paying the extra thousands of dollars!

PSA - this is in regards to Omaha and Council Bluffs Oral Surgery on W. Dodge Rd. in Omaha,…read moreNebraska. The dentists there were awesome. The work was awesome. The issue that I had was with their financial coordinator, K. Santana. Before I agreed to any procedure, she gave me a printout of what the cost would be. Before I agreed to the cost, I asked her a minimum of three times if she was sure that this was the amount that I would be responsible for and she assured me, three times that yes it was. I said good because I can't afford the other amount that you were showing. And she said that with my insurance, the lower amount was the amount that I would be responsible for. So, based on that, I signed the papers and agreed to the procedure. About two weeks ago, I received a statement in the mail from them for twice the agreed-upon amount. I was shocked and notified them as soon as possible that there was apparently some error. The financial coordinator explained to me that she had mistakenly misrepresented to me what my portion of the bill would be. She kept apologizing and said it was an office error and she was extremely sorry. I said OK. I understand that we are all humans and we make mistakes however, I would never have signed an agreement to have the procedure done had I known that the higher amount was the amount I was going to be charged.   I honestly think she just didn't know her job that well and misunderstood but still that's not my fault. I requested that they make an adjustment to my statement since I would never have had the procedure done had I've been given the correct amount. She claims that she spoke to her supervisor and that her supervisor, A. Bilava, said they would not be making any adjustments to my statement! As a person who is on a fixed income, this was devastating to me! I will do what I can to take care of it, (especially since it was mentioned that it would be sent to collections unless a payment was made) but I realize that there may be other people who may be considering them for their dental surgery. I want to warn others to be diligent when discussing finances with this particular organization.  The fact that her supervisor supports this type of business practice is astonishing to me! I have NEVER had this happen with any other business that I have dealt with in the past. I honestly felt like I was deceived and then bullied into paying the extra thousands of dollars!

Dr. Sheehan changed my life. I have always had messed up teeth which eventually grew into having a…read moreunderbite and a missing adult tooth. I had seen Dr. Sheehan from 4th grade all the way to college. He is so kind and caring about his patients. Through my journey he was always transparent on his costs and helped us with the cost of my braces through payment plans. If you want someone to care about you and/or your child genuinely - go here. I had to get jaw surgery to fix my underbite and not only did he help us find a reputable surgeon he did his part and got my teeth looking PERFECT post surgery. It was a long time and we even took a break in between just to let my teeth do their thing - and I am so happy with the outcome. This journey gave me so much confidence and now everyone will see my teeth every picture I take Make Dr. Sheehan your orthodontist and you will never ever regret it!

Awesome group! Have had 2 children receive services here and we are very happy! I highly…read morerecommend!

I've been going to Dr. Carson (Dr. Behle's partner) for over 20 years. He has a wonderful chairside…read moremanner and never recommends unnecessary services. I reduced it a star because his staff has a high turnover and the office staff is sometimes less than friendly.

The reviews were certainly encouraging as I was looking for new dentist. Called and was looking for…read morean appointment for tooth pain I was having. I didn't have my insurance card handy, which was evidently the end. I wasn't asked about anything other than my specific insurance details. After dead silence, i was told to call back "when I figure it out." This is not a reflection of the level of care I received; I received none. And while the reviews were good, they were many years old, and the introduction i received indicated they aren't really interested in new clients. I understand the need to furnish insurance info, etc. but it is also a huge turn-off to me when that is the primary concern.

This is one of the best dentist I have been to! The staff is incredibly friendly and they deeply…read morecare about their patients. They always have friendly smiles and ask about your day. They explain everything in great detail! They also have very reasonable pricing!