Very nice staff and relaxing environment. I got their classic mani and pedi and I thought it was reasonably priced. Excellent service. Normally I feel twisted and not comfortable at places when I try to get a mani and pedi at the same time, but I had the most comfortable experience here at New Image getting both done at the same time. Relaxing chairs and pillows. I was done within 45 minutes for my mani and pedi. Easy free street parking. Very pleased and I will return. read more

So I went to this nail salon for the first time on a Friday afternoon. I must say parking can be a problem here, I was lucky to find street parking but it is a very busy area. There are a few spots behind the Salon but don't count on them. As soon as I walked in I was greeted by the owner and asked to sign in, if you give them your number you will be entered into their loyalty program. If you pay in cash you earn 1 point for every dollar spent but credit card is .5 for every dollar. There are also other ways to earn like referrals. I asked about the SNS nails but was told I had to make an appointment for that so decided to get a deluxe mani/pedi. Everyone was friendly and I noticed regulars that were greeted warmly and attended to quickly. I was immediately asked to pick a color and showed to a chair. The ladies who attended me did a great job. I noticed the Salon seemed to be clean, they used a liner in the foot basin. As part of my service i had a shoulder massage that was great! My nails look great and while out several people complimented my nails. I will return here and recommend it to others. read more

New Image Nail Spa - My nails look great! - Nail Salons Near Me - Burbank, California

My favorite place to go for mani/pedi. I always leave here pleased with their work. Jenny did an SNS manicure for me yesterday and might just be the best I've ever had! We also watched "Coming to America" during my service, which was fun. :) highly recommend! read more

New Image Nail Spa - SNS dip manicure - Nail Salons Near Me - Burbank, California

I'm another who can't say enough good things about Jenny, Amy, and all the staff really. Am an original from their opening. The salon is pretty, and comfy, and clean. Service is wonderful with lots of customized choices to give each client the options they need and they want. Definitely look forward to my appointments and will say that my nails (SNS) have never looked better - my feet have never been happier. I should also mention their other services as well like waxing and facials... ahhhh. Thank you for being there! read more

I desperately needed to get my gel manicure removed and after calling around, New Image Nail Spa had the cheapest price in the area for gel removal at $7! My nails came out so clean and perfectly cut to the shape I wanted! I was even being helped by the sweetest lady! Thanks so much New Image Nail Spa! read more

I used to love coming here, it was my go-to nail salon. Lately, though, my experiences here have been less than pleasant. I always make sure to call and make an appointment ahead of time so that I make sure they have time. The last time I came in for a gel manicure and pedicure, I made an appointment and they did not seat me in a chair until 45 minutes after I arrived (on time). Once they say me in the chair, they had me soak my toes for another 30 minutes before anyone even came and started working on me; and that is after I spoke up and said something. This time, I made an appointment for me and my friend to get gel pedicures at 4. We arrived and they said that they didn't have us down for today, but tomorrow. So, to be accommodating, we told them that we can come back at a later time if that works for them. We arrived at the later time that they asked us to come, and still waited to be seated. My friend wasn't worked on for 35 minutes after she sat down. THEN, when checking out, I used my card to pay (I don't carry cash on me). I added my tip to the receipt and then she proceeded to ask me if I had cash for the tip. When I showed her my purse and that I didn't have any cash, she then asked me to VENMO her the tip??? I am so upset, I thought I finally found a great nail salon, but it ended up being just as disappointing. read more

Cute, very clean shop, tons of SNS colors to choose from. Techs don't chit chat and gab with each other the whole time so it feels like they're really taking care of you. I only bring this up because it can feel alienating to have your nails done while the shop is in full gossip mode, so I appreciate the techs being all about YOU - they are focused and I never feel like they're rushing to turn me out. The quality of their work is wonderful!! I've done SNS twice here and won't go anywhere else. I am more than happy to pay the prices of the services for such a quality and professional experience. Thank you Jenny for running such a great shop! read more

New Image Nail Spa - 1 week old SNS powder nails - Nail Salons Near Me - Burbank, California

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Jenny, Thank you for always providing exceptional service!!! My favorite way yo relax after work is to grab a coffee from Priscilla's and then pay a visit to Jenny's salon. Im always greeted with a smile and such patience..(I can be a pain because it takes me forever to pick a color.) I always leave with perfect, evenly painted, nicely shaped and cuticle free hands/nails. All the staff are very gentle and attentive. Thank you! read more

Thank you, Jenny for my AMAZING SNS nails. Thank you for treating my nails to a formula that doesn't include UV light or gel manicure! The lavender color that you mixed looks beautiful, thank you! Jenny seriously looks at every single detail and is so considerate when helping out clients. I'll be coming back for SNS at New Image Nail Spa! read more

New Image Nail Spa - SNS lavender - Nail Salons Near Me - Burbank, California

This is a pretty good nail place. I went for pedicures with my friend. We made an appointment but still had to wait a half hour before they got to us. The good thing is that we got to wait at the massage chairs which was nice. I thought it was a little odd when I walked in and everyone glanced at me but no one said a thing. My friend popped out from where she was waiting and waved me down or I think I would have been standing there for another five minutes without any acknowledgement. Cindy did my pedi and she did an okay job. I thought the shape was very messy (some toenails were left asymmetrical) and there was nail polish all over my toes (that I had to ask for remover to remove myself post-pedi). Not the best pedi, but also inexpensive at $21 so I guess you get what you pay for. They do also have a rewards program so you get credit every time you go there. They have a good polish selection and are overall nice. I would go back if I needed a nail spot in a bind. Otherwise, this won't be my go-to. Looks like a lot of Yelpers have their favorites so if I go back, I would request someone who came recommended here. And if there is a next time, I will be sure to pay attention during the pedi to make sure it's not as sloppy. read more

+ Tell Jenny, Tee (Taranika) sent you! +Serene nail spa focused on relaxation and beatification. +Top notch client services provided by Jenny (by appointment) + Natural nail care and design using SNS products (Made in USA) + Reserved client parking For months, I looked for a nail spa who specialized in "powder dip" nail technique. A powder bonding process with enhanced color pigments and nail strength for natural nails. Upon searching Yelp! (Per usual ) I discovered this nail spa with superb reviews. I decided to call. The phone was immediately picked up by Jenny, who calmly answered all my questions - even the ones I had repeated. I didn't set an appointment, but she encouraged me to call back when I was ready. I called back a day later, and even requested to be contacted of an earlier appointment, if available. She did. Although, I couldn't make it, I appreciate that she noted and followed up on my preference. I attended my scheduled appointment. The interior design is gorgeous. Plum colored feature walls with a blossoming tree and falling leaves welcomes you. Relaxing music play melodically in the background. It's peaceful. It became natural to sit in silence; to relax. No client was on her/his phone. The technicians moved stealth like and rehearsed. Jenny was a master at removing the previous acrylic powder, natural nail care, and SNS application. All my nails are even colored and shaped. My pedicure, completed by her assistant was equally pleasing. I even chipped a nail within the week, and Jenny made magic happen. I highly recommend making the trip to Burbank to bask in a little peace of bliss. read more

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I got a terrible gel manicure at another salon where the color had transparent spots on all of my nails, so I decided to redo it at this nail salon. Best decision ever. I also decided to get a pedicure while I was here. The decor was really tasteful and the chairs are massage chairs, which is a plus. You can get a massage while you're getting your nails done! The staff welcomed me the moment I walked into the salon and they have great customer service in general. Jenny graciously removed the previous gel manicure and redid it completely. She helped me find a color based on a picture I found online. She removed any excess nail polish on the skin surrounding my nails with a small brush after each layer of color. Amy did my pedicure and she was really efficient! Most of my attention was on Jenny as they were working simultaneously. But I was really happy with the end result. Super clean and even color on all my toe nails. They do a great job and the prices are extremely affordable! I definitely would recommend this place to anyone! read more

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i came here yesterday after reading good reviews about the place & one bad one. my nails came out beautiful but was it worth it just to cover them up with bandaids? ABSOLUTELY NOT. left the place with my thumb dripping blood. the nail technician was very sweet but was too rough. never coming back! read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

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I started coming to this salon about over a month ago for my SNS since my favorite technician from another salon moved. I made both my appointments with Jenny and oh my god she's an artist. She's super sweet and so fun to be around. she pays so much attention to details and does a phenomenal job! I told her what I wanted and she exceeded my expectations. I didn't even have to look once because of how much I trust her. I already recommended her to my mom and my best friend and we all love her and her work. Thank you so much Jenny for my nails. I couldn't be happier with them. :) read more

I had a good experience at this nail salon. The place is clean and comfortable. It looked like they used a newly sanitized tools when they did my gel manicure. I've been wanting a cute pink polish for my nails and they have a great selection of polish. It took me awhile to choose the polish but the technician who attended to me (Peter) was very friendly and patient. I'm giving them a 4 star instead of a 5 because sometimes while he's filing my nails, the file scratches the skin on top of my nail which makes it uncomfortable but overall he did a good job. I came out happy and with pretty nails. Thank you for a good service read more

New Image Nail Spa - Shellac Cake Pop and Gellish June Bride - Nail Salons Near Me - Burbank, California

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I have been coming here for 5 years. Jenny has the most care to detail, and professionalism. She introduced me to SNS(dip) nails in 2016 and I've come almost every 2 weeks since. I never leave unhappy and have come to know her on a personal level. She truly cares about her customers and making sure you are happy with your nails. I recommend her for dip nails and all the girls for pedicures!!! read more

Amazing first experience!!! Would highly recommend over any of the nail salons in Toluca Lake!!! This is the best one by far! They are so good!! read more

Tom is a gem He stayed open fir us nite before the Grammys. We were outside the for drinking coffee from Pricilla's. Dialed them to see if they could squeeze us in. I get a call back n they stayed open late brining back an employee. They do great work. Wife's acrylic nail covering was really great. Tom wouldn't take any extra tip for his service after hours. I had to force him to. Great people n hard workers. Support them as they are a local business. We are going back next week for a pedi. It's our goto place fir nails n feet read more

Love my nail girl but she up and left so I was desperate to find someone really good. And SNS savvy. I'm pretty picky. My girlfriend recommended Jenny;),she read reviews on Yelp, went to see her, and was happy, so I followed. It's very clean, relaxing, and everyone was very attentive. I had a 5:30 appointment and they took me right on timeVery important Jenny took her time and paid attention to my requests. She's delightful to be with and really cares about the customer. I am extremely happy with my nails and Jenny. read more

Being without Jenny and her team during COVID made me so appreciative of what I have there. Going in its like family - not only are they the BEST at what they do - never ever have i had a complaint and i have always been accommodated and welcomed when i walk in the door, the warmth in that salon is a testament to the owner and the way she is with all of us. And skill level of everyone is off the charts! Waxing, Nails, you name it they are the best. read more

Jenny Ha and her team are so very accommodating as they provide consistent high quality services. No need to find another nail salon ever again! They are the best! read more

Jenny and Cindy are the best! The shop is extremely clean, charming and calm. They do wonderful SNS dip nails too. By far the best shop in Burbank. read more

This is the third time I've tried to get a mani/pedi here, and have been turned away because they are too busy. Just walked in, Sunday 4 pm, 3 customers inside. Two of the customers had two workers each tending them. Not efficient by any means, and perhaps need more staff ? read more

My friend dragged me to New Image Nail Spa for an SNS manicure and I've never looked back. Cindy is amazing - she's always gentle with cuticles and does careful work, and I get tons of compliments at work because of her. She's also great for conversation and the time ends up flying by. Best SNS manicure technician in Burbank, for sure. The spa has bins of colors to choose from, and are accommodating to walk-ins. Weekends do seem to be very busy (they're quite popular and don't do rush jobs) so I recommend booking an appointment at least a day or two in advance. I've definitely witnessed a few customers get upset when they learn the wait time, so make sure you're prepared to spend at least an hour in the shop - in the end it's worth it. read more

A month after getting my manicure it was still holding up amazing even the hologram! Seriously the best place to go to get your nails done. read more

New Image Nail Spa - A month later... - Nail Salons Near Me - Burbank, California

One of the best manicures I've had here in LA. They take their time And their attention to detail is superb. I came in towards their closing time and I didn't feel rushed at all. Good shaping skills. Highly recommend, I'll hopefully see you there. read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

Let me start by saying I'm very particular about my nails and this place delivered! Only issue I had is that it's very expensive and I don't think they should charge extra for a manicure when you get SNS or gel. My bill came out to $71 not including tip ($50 SNS manicure and $21 pedicure). Both ladies who worked on me were meticulous. If you're looking for attention to detail and every little cuticle, this is your spot. My SNS manicure doesn't feel chunky and they had a large selection of colors. That is a plus because most places don't. The owner talked me though the color selection process because I didn't want the pink to be sheer (which it kind of is but I'm ok with it because of the sparkle). The SNS polish was $35 and it extra to get a manicure AND remove the existing SNS or gel. Parking is very easy in this area and free. This salon is very clean and quiet. They have a rewards system for repeat customers which works better for those who pay in cash (which I didn't). Tip they ask for in cash. read more

New Image Nail Spa - SNS gel manicure $50 - Nail Salons Near Me - Burbank, California

I do not recommend this place. For starters, I'm a hand model so I know a good manicure. I came here for a basic mani to prep for a shoot. The nail tech cut one of my cuticles so short it bled badly. When I explained why I was upset with the service she tried to downgrade the problem, saying it wasn't that bad. I'm never coming here again. read more

New Image Nail Spa - 30 minutes later and my cuticle is bleeding from how badly the tech cut me. Didn't even have her put polish on because she was so careless. - Nail Salons Near Me - Burbank, California

My friend and I decided last minute to come in to get our nails done. I decided to get a manicure with SNS dip powder. The technician who did my nails knew what she was doing and was very professional. She took the tome to make sure everything looked great and would go back to double check each nail. The nail salon itself had barriers between the client and technician. Hand sanitizer and a health questionnaire as soon as you walked in as well as a temperature check. Everyone had masks on and everything was cleaned as soon as a person leaves. I felt completely safe and comfortable while there and will be back again. I just wish I had asked the lady who worked on my nails what her name was because I would love to go back to her again. Just to let you know too the prices have gone up slightly due to Covid but the whole experience is honestly worth the slight increase. They have really shown how they are going above and beyond to keep their clientele and staff safe while staying open. read more

New Image Nail Spa - SNS dip powder on natural nails. - Nail Salons Near Me - Burbank, California

I went to New Image about a week and a half ago. I had never done SNS nails before and wanted to try it! The ladies were very nice and professional! Something that separates this place from other nail salons is the nicest service! I went around 6:30 and it took an hour so by the time I was finished they had closed! However, the lady still took her time and did her job! It was wonderful! And to top it off, my nails still look really good! Highly recommend!! read more

New Image Nail Spa - A week and a half later and it still looks good!!! - Nail Salons Near Me - Burbank, California

Don't waste your money, my nail broke the day after I went here to get it fixed. I was told when I first arrived it would be a fifteen minute wait and to pick out a color. I guess they were overbooked and so at first she told me she couldn't do anything for me at all, but then decided to agree to fixing two of the broken nails that I had. I said that was fine, not realizing that meant she was going to rush through it. She put the nails on crooked and then proceeded to file into my skin and make me bleed. Then barely put any acrylic on top so the nails were super flimsy. Now I'm forced to spend more money because these people did a shitty job. read more

New Image Nail Spa - About to break off on day 1 - Nail Salons Near Me - Burbank, California

Jenny the owner is amazing! Very frIendly. She is particularly very good at painting on my nails. She knows exactly how I like them filed and knows how to polish the nail to look smooth and last long for a regular manicure. read more

This is by far the most amazing nail salon in Burbank. Everyone is SO NICE and my nails always look great. My friends normally come here to get SNS (??) nails, but I just do a normal manicure. They also have a great selection of polishes and always take their time with shaping my nails. read more

She's an excellent nail tech I've been going to her for years, I drive 30 minutes to visit her nail salon once a month, nails never break, chip, or lift! They are so catering, atmosphere is sooo relaxing! Now I feel like they are apart of my family. Thanks for everything Jenny- Love, Quenette read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

Like that place! Simple but clean, my SNS was done quickly and flawless - shape, cuticles, coat - all great. The owner, Jenny is quite a professional, i will definitely come again read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

My favorite nail salon in LA! I drive 30 minutes to come here because it's so good. Jenny and her team are amazing and friendly. Super clean and they do a great job. read more

I've found my nail place. I love my SNS nails done by Lee and my pedi done by Diana!!!!!! Laid back comfortable environment. Staff was very welcoming Ave friendly. read more

New Image Nail Spa - Beautiful SNS nails!!!!!! I love them!!! - Nail Salons Near Me - Burbank, California

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I absolutely without a doubt will go no where else to get my nails and toes done! Jenny the owner and her staff are the greatest! They have so much patience with me and when I have to bring my 3 year old son in they are even more so patient. Talking with him and helping me with him the whole time! Amy does my pedi's and she is literally the nicest human on the planet! Lee is an SNS wizard seriously my nails are every single time. Her attention to detail is impeccable. read more

New Image Nail Spa - Coffin shaped by all that glitters - Holiday Gold!!! - Nail Salons Near Me - Burbank, California

When moving to a new place, sometimes it's difficult to find a nail salon that you like. I picked this place because of their overwhelming number of colors to choose from for SNS, and I can now say this place is my new go to spot!! My technician Lee was amazing. She was extremely detailed and made sure that the shape of my nails were perfect. They are flawless! I ended up getting engaged the weekend I got this done, so thank you Lee for making my nails picture perfect!!! read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

Went in yesterday to get a pedicure. My big toe is still throbbing from it. The nail technician dug too deep on the nail bed. I pulled away from her twice due to her tools going in to hard and deep on the underneath of my nail bed and on the side of my nail. She charged me $8 for Callus removal, which included a plastic bag, a dollop of lotion and a light 2 minute hard sponge like piece that still left my heel rough. She also asked me twice if I wanted a manicure which I politely said no. She then proceeded to get a bowl started for it. I then had to remind her that I only wanted a pedicure. Terrible time and I would not go back or recommend this salon. Horrible experience read more