Good staff and great selection of glasses. Dr Mazie has a great personality and the appointment…read moredidn't feel rushed like they just want to take my money !

Awesome doctor and staff. I've been in their practice when an elderly man came in and needed his…read morevery old glasses fixed as the arm broke off. They fixed them for the man and said "no charge". Who does that??? Nina (Dr. Mazie's Optician) is amazing...she really knows her stuff when it comes to the best type of frame for each patient. I actually see another doctor for glaucoma, but see Dr. Mazie to test for my reading glasses as they have an amazing line of frames. I wouldn't go anywhere else!

Good eye test. Had to wait quite a while due to over scheduling, but the actual eye test was…read morethorough and pretty fast.

UPDATE - Dr. Rocha called me personally, apologized for the mistake and offered to waive the co-pay…read moreif I would come back in. This shows that he listened to customer feedback and wanted to remedy the situation. Not many businesses do that, and to me this shows character and a willingness to change for the better. The front office staff were also very polite and kind this time around. Everyone makes mistakes, but owning it up and correcting it can be so simple, but many of us don't do it. Thanks for listening! Keep it up! This was my previous review posted a few weeks prior: The staff is rude, inflexible and inconsiderate. I was talked to in a condescending tone, as if I didn't matter. There is one front desk associate (young woman) who seems to be in a bad mood, she has serious communication issues. Her "have a nice day" at the end was especially unwarranted after a particularly frustrating exchange. This business needs to train the rest of the staff in basic customer service and replace this person. Continue to be rude to your customers and you will no longer have any left.

Extremely unprofessional and rude. Did not take the time to explain the process to me. It seems…read morelike all they are looking for is money. The receptionist I spoke to seemed very confused and kept putting me on hold. It would be great if I could speak to someone who knows what they're talking about I will be purchasing my glasses, and contacts elsewhere.

There are not enough kind words to say about Dr. Harold and Dr. Marc as well as the rest of the…read morefolks at this place. I started going to family vision as a child in elementary school for eye therapy because I had vision troubles and problems focusing when doing work. The therapy I received there not only helped me with focusing and doing better in school, but made me feel more confident in my day to day interactions with other people. Fast forward about 20 years and I am now working with computers everyday at a internet marketing company (where focus and vision are key). There are not enough thank yous to give to them for what they have given to me. If you are a parent and are thinking about sending your kids for vision therapy, I highly recommend it. Trust me, they will be thanking you in 20 years.

HIGHLY RECOMMEND Dr. Ronald Glassman...patient, knowledgeable, and the office staff members are the…read morebest! Thank you!

What can I say. Dr Glassman is just wonderful, as was his dad before him. My sister, mother,…read morepartner and myself have all had surgeries with amazing results. His staff are all terrific, I always look forward to my annual checkups.

I went there to get contact lenses and first they didn't work so I sent them again to get them…read morefixed. The second time they also didnt work and told me I needed a special contact. They should've told me I needed special contacts before I spent 175 dollars on them. They act like it's no big deal and like the money is noting bad happened. They are super unprofessional and couldve done a better job in helping but they didn't even give me a refund. Don't go there and waste your money.

This place has a fishy operational system or at the mere minimum they are extremely disorganized. I…read moregot my glasses less than a year ago and they charged me for some addons which I gladly paid. At first the glasses didn't feel right but after I called, they suggested to wait a month and see how I felt. I kept using my old glasses and try the new ones from time to time until I eventually got used to. I found that the glass was too thick comparing to the ones I usually got from my previous eye doctor in the City. My glasses got broken and came today to get them replaced under the guarantee. They flat out said that those glasses were not from them and that the frame nor the prescription matches what was on file. I was in shock; I was given glasses that did not match the prescription on my file yet they charged me for those services. At the end they put Dr. Dominguez on the phone who with a very condescending tone kept saying that those were not glasses from her practice and from time to time she made sounds insinuating that I was lying. Yet, didn't apologize nor occurred to her that perhaps the negligence and disorganization of her office got me the wrong or what they call "over the counter" glasses and charged the insurance for the real ones. Take pictures of the glasses they give you so you have proof to refute their claims. Not a place to trust

Dr. Cauchard solved my blurry vision when other doctors couldn't…read more After suffering from unexplained blurry vision for years and finding no help despite visiting a long list of NYC eye doctors, neurologists, and other medical specialists I was finally referred by a friend to optometrist Dr. Ron Cauchard in NJ. I was able to get an appointment without a long wait and was surprised by how much extra time Dr. Cauchard spent with me during just my initial appointment. After taking an in-depth medical history and performing some basic vision tests, the doctor asked me if I had the time for some more detailed tests. I assumed that would mean having to come back on another day, but wanting to find me a fix as soon as possible the doctor instead gave me a comfortable place to sit in an extra examining room and continued coming back to run added tests on my vision in between treating other patients he had scheduled that morning. All together, Dr. Cauchard must have devoted over two hours to my case on what was supposed to have been just an appointment for my initial eye exam. Then Dr. Cauchard explained the results of the extra tests to me and dialed a completely different eyeglass prescription from what I had been using into those large examination lenses you typically look through when having your prescription checked each year. The new corrective prescription Dr. Cauchard came up with eliminated a huge amount of the blurred vision I had been struggling with for years. Of course, I would still need to wait for new lenses to be made up before I could get the benefit of this new prescription--but that's when I was surprised a second time by Dr. Cauchard. As soon as he saw how much the new prescription he developed had cleared up my eyesight, he personally began telephoning a number of his optical suppliers until he found one that had lenses already in stock closely matching the new prescription I would need. When he found a supplier that had these on hand he ordered the lenses sent to his office overnight and his excellent on premises optician immediately fitted them to my existing frames while I waited. That gave me a huge vision improvement on the spot and eliminated the need for me to rush in selecting new frames and ordering new permanent lenses. The doctor charged me nothing but his cost for the temporary lenses and didn't bill me anything at all to have those lenses cut and fitted to my existing frames. When I later received the monthly benefits report from my health insurance carrier I also saw that Dr. Cauchard had only billed me for a basic eye exam despite having literally spent hours working out a solution for my problem on a first visit. You will not find a more dedicated and kind eye doctor anywhere than Dr. Cauchard.

Have been going to Dr Cauchard for many year and have always had excellent care. His staff is…read moreefficient and pleasant. He has a selection of frames in his office for one stop shopping.

I decided to make a switch with my eyecare provider and I'm so glad I did!…read more Dr. Han and her staff are incredibly friendly and go out of their way to ensure every patient feels welcome and tended to. Dr. Han is extremely meticulous and walks her patients through their exams and results, explaining every necessary detail needed to provide the patient with an in-depth consultation. All the equipment they use appear to be very modern which is always reassuring. Most importantly, Dr. Han genuinely cares for her patients and has great bedside manners. Highly recommend!

I switched to Dr. Han for optometry needs after being with an other doctor in the area for 30…read moreyears. She is the best choice in the Bergen County/Northern Valley Corridor for eye health. Her expertise, professionalism and thoughtfulness are beyond compare. A++

Dr. Starkman is thorough, highly professional, and completely compassionate and caring.read more

Everything Easy to schedule…read moreGreat office - well appointed Great care by the doctor State of the art equipment