Lisa is incredible! She is our go-to for our 4 year-old goldendoodle and has been ever since she…read morewas a puppy. Our dog is very attached to us, but the minute she sees Lisa, she runs to her without hesitation. That is the best gift of all! Lisa takes the dogs to dog parks every day for exercise and socialization and sends us lots of photos along the way. Can't say enough positive things!

We had Jonas watch our new puppy and adult dog for the weekend! He did an excellent job at taking…read morecare of our puppy (who can be a lot of work) and treated our home with lots of care. I'd highly recommend Jonas and this pet sitting service!

This is the best place in Austin for doggy day care and boarding. The people are super caring,…read moreloving, and enthusiastic, and it shows in all interactions.My dog goes to day care as often as possible. Sometimes I've boarded her, which usually causes her to be reluctant the next time we go for day care. Not at Pups and Pals! She is so excited every morning! The daily schedule allows for group play and indoor rest. The staff evaluates the dogs' personalities, size, and energy levels before putting them in a group. Playtime includes best friends, lots of cuddles and kisses, pools in the summer, and always playscapes. They go out anywhere between 6-8 times a day, with breaks in their air conditioned suites. The building is super nice, very new, and the play areas have K9 grass that keeps their paws nice and clean. I especially like that it is hosed every night. BTW there's a groomer onsite! Just a heads up -- it's hard to see the marquis from the 1st street entrance. You really need to know what you're looking for! April and I give Pups and Paws 4 paws up!

We've been taking our beloved shelties (Leila and Olive) to Pups and Pals for 5+ years and we could…read morenot be happier. While nobody likes to board their pups, they make us feel like they are being taken care of and mostly importantly - loved. The entire staff is incredible and goes above and beyond. A shoutout to Karina, Erin, Tiffany, Dani who always make our ladies feel special while we are out of town. Thank you for everything and for being an example of how a business should be run.

Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional…read moreprofessionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success.

Best dog boarding you can find in austin. My dogs love it and the staff is attentive and give daily…read moreupdates. Knowledgable in different breeds and personalities. Love D Pet

We have boarded our two dogs here many times, and it has always been a good experience…read more Communication is really easy before, during, and after boarding. We can trust that they take great care of our dogs, and love seeing the pictures they post daily. It's a huge plus that they have outdoor time for them everyday. Overall everyone who works here seems to love what they do, can't recommend them enough!

I boarded my two Aussies for a week at Pups & Pals and was extremely pleased with the experience…read more There was a trial day prior to boarding/daycare and at the end of the trial day each dog got a detailed report card on how their day went. I was happy to hear that the play groups are sorted by dog size and temperament to ensure that everyone would get along. The staff is so warm and friendly. You can tell they are dog people! I knew my boys were in good hands and it took a lot of stress of my mind while on vacation. I LOVE getting to see all of the pictures that they post daily on Facebook. Seriously they're so cute and funny - you can see the dogs personalities in the pics and to me that means they are comfortable and happy. Transparency was a big element for me to try this place out for the first time. They have published policies on their website about what they will do if your dog were to get hurt on accident and I really appreciated that. There is really nothing negative that I have found about this place! I recommend bringing your furry children there.

Baxter and Pancake had a great time at daycare. I've been a customer since 2020. Very friendly…read morestaff and easy to get into daycare. My only recommendation would be to provide dog food for boarding as an option because one time I forgot my food and they said they didn't have any.

Looks like new owner has taken over. Got rid of all the old staff that was there for a while which…read moreis depressing especially since my anxious dog felt safe with the old staff. Another call out cost! Went from $32/full day of day care to $40/full day. They also changed the cost of half day and changed the guidelines of half days. Half days are now only 5 hrs when it used to be 6... Definitely taking advantage of customers.. very sad

Happy Austin Pets really lives up to its name! We have used this wonderful cat care service for…read moreyears, and we are so grateful for the loving care Danielle always provides our cats when we are away from home. She is dependable, responsive, and always ensures consistent, quality care that meets the individual needs of your cat(s). Our cats love her, and so do we! So will you.

Dee is great! She's definitely my cats' favorite person (next to me and my wife, I hope!) :) She…read morecuddles them and plays with them in addition to feeding and cleaning up! Also sends daily photos and updates as needed. I never worry about my fur babies in her care. Very reasonable rates, and does 30-minute visits instead of a 15-minute "drive-by" like other places. Excellent!

Please take your fur baby here! Don't walk...RUN! The staff…read moremade sure my dog was loved and taken care of while we were in Austin. I was new to the area and picked them at random. My dog had never been in a daycare before and so naturally I was a little worried. Every time I picked him up from the Bone Inn, my dog was happy and full of excitement. They really take care of EVERY dog in their care. They always have specials and fun holiday pics of your dogs!! Please go and give them a visit with your dogs. You will not be disappointed and your dogs will LOVE IT! Note: I am not an employee or a family member of a staff member. I am a legitimate customer and will continue to support this fine team! Seriously, go check them out!

I take my Dog Layla here all the time, the staff is supper amazing and friendly…read more She loves coming here and I love how she is able to have fun with other Dogs !!

I have a petite 13 yr old boxer who Laurel watch one weekend in October of 2018. As soon as we…read morefirst walked into the door we were greeter with a huge smile and warm welcome. My dog was instantly comfortable and Laurel's friendly and positive energy was contagious. Received regular updates on my pet while in her care which made me feel relaxed that my pooch was not only in good care but was also being spoiled with extra pats and attention. Giving Laurel's Leash 5 stars based on: 1.) attentive and friendly service 2.) winning energy - Laurel's excitement and love of pets is contagious! Your pets will smile in her care and so will you! 3.) gold standard for pet sitting service

Zeke really helped us to work through some training issues with our pug mix, Trixie. The helped us…read moreunderstand some of the reasons behind her behaviors so we could make the right adjustments to get the household on track for potty training success!