There all about application fees. Purchased a Rental Insurance Policy that included "Animal…read moreLiability" per LRS requirement. Exceeded mandated income requirement. Excellent previous Landlord recommendation. There are 3 of us. Submit 3 applications at $42 each. Denied due to inadequate credit information. geeez these people are crooks.....

I dread contacting them when I have a maintenance issue! Communication is horrible! I can never get…read morehold of anyone on the phone for assistance either. For my latest issue, I ended up calling the repair vendor for an update because I hadn't heard from the property manager after multiple calls and text messages. The vendor assessed my red tagged oven (per the gas company) over 2 days ago. Beyond ridiculous and unacceptable:(

My wife and I had the pleasure of renting a townhome with nease for a year:…read more Property: Provided to us clean, recently remodeled, and well equipped with new appliances. The 2 bedrooms were large, like 16x14 and 15x13 with plenty of closet space. The patio was enclosed with plenty of privacy. We had 2.5 bathrooms and they had new countertops, shower/tubs, and fixtures. The bottom floor had brand new tile throughout that made it easy to clean. Our unit had a washer dryer hookup inside the garage but there was a community one on the property as well just in case. Security: Initially the security situation was a little sketch. We had people walking through the property since it had an unlocked gate from the back to the front of the property. However they listened to the residents and added a security gate that cut down on that and made it feel much safer. They also had no issue with a video doorbell and security camera we temporarily put up over the garage. Parking: For every unit on the property there were 2 spots one outside and one garage except ours which were both inside the garage. All guest parking was on the street and it was usually not an issue. Maintenance: Any service calls we put in were handled quickly and with professionalism. No complaints here. Service: The entire nease team, Kelly and Casey specifically, were absolute gems to work with. They answered and questions we had, accommodated us when we needed it, and generally took care of us as both tenants and customers. I have rented from a couple of property management companies and I have to say nease has given us the best service yet. You can be confident that you will receive nothing but the best customer service if you choose nease. Conclusion: I recommend nease's properties without hesitation. They have come a long way and there is no doubt to me they listen to their tenants and care about your experience renting with them.

During my tenancy, I reported a serious plumbing issue in the guest bathroom that was not addressed…read morein a timely manner, eventually resulting in significant water damage, mold concerns, and full replacement of flooring, carpet, bathroom, and portions of walls. This issue also began affecting my health during that period. After remediation, I repeatedly requested mold testing documentation that was never provided, despite being told testing had been completed. After move-out, I disputed multiple charges, including pre-existing countertop damage documented prior to move-in, carpet charges, and a front door lock fee that I had been instructed to reinstall. After I provided evidence and challenged the deductions, many were not pursued, and the owners later returned a significant portion of my deposit. Overall, my experience included delayed repairs, lack of transparency, poor communication, and attempts to shift responsibility for property issues onto the tenant. Interactions with management were at times condescending and unprofessional. Prospective tenants should document everything, keep written communication, and maintain records throughout their lease. Kelly, this is a business--professionalism matters, and emotions should not be used to deflect accountability. UPDATE: After my original review, the property owners independently reviewed the situation and returned a significant portion of my deposit. That outcome speaks for itself once the facts were evaluated objectively. After being informed of the refund, I offered to revise or remove my review in good faith to move forward. Instead, I was accused of posting "hate speech" and of harassment for including the owners in emails using publicly available contact information. This is unreasonable. The owners had previously shown up unannounced and communicated directly during my tenancy, so open communication cannot be considered inappropriate only when it is inconvenient. To be clear, my review is not hate speech. It is a firsthand account of my experience with property management, including communication, handling of repairs, and professionalism. Criticism of conduct is not discrimination simply because it is unfavorable. Any implication that my review was directed at specific ground is NOT true. Faith-based conversations during my tenancy were mutually initiated. My concerns are strictly about treatment, communication, and management practices that do not reflect what is publicly portrayed by Kelly. I also take issue with the suggestion that the refund outcome was always the intended resolution. Before my tenant portal access was removed--shortly after I disputed charges--I saw substantial deductions being applied, which I formally challenged with documentation.

I have been a client of Real Estate Establishment for over 20 years. I started working with Mark,…read morethe owner, who helped me find my first home purchase. I owe my gratitude to Mark for his advice which steered me to sign the papers for this purchase. We later turned over our property to RE to manage as a rental when we moved out of state. They took care of EVERYTHING for us, including screening and finding renters, being on call for emergencies (which has happened many times), preparing the rental for new tenants, helping us to keep our property in tip top condition, and for keeping up with the day to day affairs, and etc., etc., etc.. Their book keeping and records are efficient and reliable, making it very easy for tax time and reporting. You can also log on to their site to get downloads of statements, And there is more . . RE helped us to find our new home in Temecula, RE helped us when we sold my mom's condo, and they helped to find my sister an affordable condo in a safe area. Now to give credit to those who deserve high accolades: 1) Peter K: thank you for helping to find our beautiful home in Temecula. 2) Mike C: thank you for helping us to keep our rental property running smoothly. 3) Joei: thank you for getting our money to the bank on time, and for all you do! 4) Matthew: thank you for your help and advice when deciding renovations that would give us the biggest bank for our buck when preparing mom's condo for sale, for your patience during my sister's search for a new home, and for being flexible when we needed help with moving, logistics and everything else! 5) Mark D: and your company ROCKS! RE thank you for always being there for us! RE has been more like an extended family than a business partner. I highly recommend RE and their great team!

I lived in one of their properties in Laguna Beach and Pete was horrible and unprofessional with…read moreme. He would mock me and make comments about what the neighbor thought of me who was twice my age, a karen and obsessed with everything I did. Pete bullied me to the point of me feeling pressured to leave, so I moved to a new place. He told me "hes never seen so many complaints" about a tenant before and he's been "doing this for 20 plus years" I was sick at the time NOTHING I COULD CONTROL and not BOTHERING ANYONE. It was the tenants around me that were jealous and hating for their own opinionated reasons. Yet I paid rent every month and was never late, he still found a way to be horrible to me and smirk his way through it all.

First of all I would give this place 10 stars if I could. My house was on the market and had an…read moreoffer. As I was signing my paperwork I realized I could not sell it, I was not ready to walk away from the happy memories spent at that house. Unfortunately I already moved to another state. My mortgage payment was due in two weeks and I decided to take a chance and rent it out. Susie was literally an angel here on earth. I called her up inquired about her services and she listed it the same day. She took care of the screenings, the showings and all the emails and phone calls that went along with it. She is worth her weight in gold. Susie Found me the most perfect tenants in under 2 weeks and I couldn't be any more happier with the outcome. There were no headaches and it was a very smooth process. Thank you Susie for everything I am so grateful. I highly recommend APM!

Cannot Recommend this Rental management company. We have…read moremany friends we regularly see in & around Long Beach areas, where these guys manage Rental homes etc. We all see, Dead grass, dead flowers, some with No lights at night, this company, does not bother or care, to Auto turn on at night in their very dark, & Vacant rental homes, in the neighborhoods etc. A neighbor also tried inquiring re: a home rental availability, like others have said, no one at APM did not even bother to reply back. These guys appear mostly only care about money/revenue, but have No real care or concern for their properties or neighborhoods, that they are in. Sad to say, We would never use or Recommend this company.

Our experience with Robert and his team was great. He was patient,understanding and he made time…read morefor us and worked around our schedule. It was a long process but Robert and his team made it happen. I would highly recommend you give them a call. They made my first time buying experience a Pleasant one. Right now I'm in the process of moving in and couldn't be more thankful for everyone's hard work to get me in my first home.

Robert and Christy made selling our home an incredibly pleasant experience. Selling a house is…read morestressful, but not because of Robert and Christy's team. When unforeseen obstacles arose, Robert and Christy we're responsive, provided resources and advice, and we're understanding and caring. From our very first meeting, we felt as if they had our best interests in mind and we're not involved out of selfish agendas. They felt like we've known them for years and we're someone we could trust. We're glad we did because we were incredibly happy with how fast and for how much our residence sold. Their team was also always in contact with us and constantly provided updates which was a relief. Thank you to the entire team for making a stressful situation as easy as possible!

We are so lucky that we found Landmark Property Management. They are absolutely amazing at…read moreeverything they do. We own a property in Corona but we live out of state so we needed a good management company that we could depend on to do their job when we were not around. These people are completely and totally reliable. They Fix problems quickly and constantly keep us in the loop about anything happening with our property. They even have a service open 24 hours a day, seven days a week to ensure any emergencies are immediately dealt with. I can't tell you the peace of mind that gives us. We also had the opportunity to work with Jessica Chavez in the selling of a different property we own in the area. (They have an amazing Real Estate department as well) Jessica was careful the walk us through every step of the process and helped us to deal with the many issues this home had that needed to be resolved before sale. She was always available day or night and she genuinely cared about our needs and concerns. Bottom line, if you need to rent a property or sell a property in LA then Landmark Property Management needs to be your first call.

Well, I had high hopes for Landmark given the reviews and the proximity to my property. I have…read morecalled three times, talked to a receptionist twice and left messages all three times for a representative to call me back to discuss a property I'd like them to manage for me. At this point I'm considering 3-strikes, you're out. Not impressed thus far.

GPM offered amazing service when I was frantically trying to find an apartment. They accommodated…read moreall of my needs and were always available for inquiries. Their team responded quickly to any call, text or email sent their way. My apartment rented through them is provided with great care and attention to detail. The repairs are always taken care of by their team of contractors (Johnny Hammer and All Phases Plumbing). I will highly recommend them to any friends and family looking to rent. Many, many thanks to them for top notch customer service and property management skills. Much appreciation goes to Hendy, Tori, Joey, Carol and the rest of their great team!!!

1 star Not a great property management and they will ignore…read moremany issues in order to profit.

Ive worked with Eric and team for 7 years now and have already recommended 24 hour pm to family and…read morefriends. Eric and team are honest, knowledgeable and details oriented - everything i want in a good property management company. I would highly recommend!

We were referred to Eric by a mutual real agent and he has been a great referral with a lot of…read moreknowledge in the Irvine area. He helped us find a great client for our rental property and offers us guidance and options at every crossroad. He is quick to respond to our inquiries. I would recommend using him to anyone looking for property management support!