One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.

Jamaica is very helpful and patient. She helped me to setup autopay smoothly…read more Thanks, Jamaica

Leira was very pleasent and helpful in guiding me through my account over the phone. Thank you,…read moreLeira!

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

I've had a great experience with Pear Inc. Gary and Cindy are awesome to work with. They're easy to…read morereach, always keep you in the loop, and actually care about doing a good job. It's nice dealing with people who are honest, straightforward, and don't make things more complicated than they need to be. I'd definitely recommend Pear Inc. They make the whole process easy and give you real peace of mind.

i'm disappointed that there seems to be no follow up! I understand the holiday season , however,…read moreare you working my property or not? Sandi

I would like to share that I have had the best experience with this company. From the beginning…read moremark has been very available all the time to answer your questions very quickly, Very communicative and very patient. I will definitely keep working with them especially if Marc is my contact. She has been very professional, And a pleasure to work with

We had a great experience working with Luisa at HCM Property Management. Throughout our lease…read morerenewal process, she was always responsive, professional, and patient with all of our questions. Our situation changed a few times, and instead of giving us a generic answer, Luisa took the time to communicate with the property owners, kept us updated, and ultimately helped us secure a one-month lease extension while we continued our home search. We really appreciated her willingness to help and how smoothly she handled everything. Thank you, Luisa, for making what could have been a stressful process much easier. We truly appreciate all of your help!

Thank You Date: July…read more5, 2026 HCM Property Management Attention: Mr. Lenny Spangler, Portfolio Manager 27 Mauchly, Ste 213 Irvine, CA 92618 C/O: Outstanding Service to Ms. Luisa Jimenez, Accounting Specialist, and Acknowledgment to the Entire HCM Employees and Staff Dr. Britt and Dr. Britt would like to express our sincere appreciation and highest recommendation for HCM Property Management. Over the last two years, we have had the pleasure of utilizing HCM as our management company, and our experience has been absolutely extraordinary. Whenever there has been a problem, question, or need, HCM has always handled every matter with care, passion, professionalism, and grace. More importantly, the quality of expertise, knowledge, and service demonstrated by the entire HCM staff has been outstanding. We would especially like to recognize Mr. Lenny Spangler, Portfolio Manager, who is truly in a class of his own. Mr. Spangler is extremely knowledgeable, very kind, exceptionally fair, and always available to answer questions and address any issues or needs. His leadership is reflected throughout the company, and it is clear that the entire staff operates with a high level of professionalism and commitment under his guidance. Over the past two years, we have written many positive reviews because all of our endeavors and encounters with HCM have been nothing but positive. We continue to be grateful for the professional and respectful manner in which every matter has been handled. We would also like to give a very special acknowledgment to Ms. Luisa Jimenez, Accounting Specialist. Working with Ms. Jimenez throughout the lease agreement renewal process has been fantastic. Her expertise, patience, time, and professionalism were truly appreciated from beginning to end. She was very kind, extremely smart, and she clearly articulated everything throughout the process. Her follow-through and execution were fantastic, and she was always available when needed. Ms. Jimenez consistently made sure that everything was handled properly and that everything was clearly understood. Her kindness of service, knowledge, and expertise were phenomenal. We would like to highlight her moving forward because if you have the pleasure of working with Ms. Jimenez at HCM, you will receive nothing but great accommodations, professionalism, and outstanding service. If you have any questions, concerns, or need to move forward with great representation, HCM Property Management is a great company to work with. The entire staff is phenomenal under the leadership of Mr. Lenny Spangler, and Ms. Luisa Jimenez is truly an exceptional part of that team. We continue to look forward to working with HCM Property Management over the next two years, just as we have during the prior two years. Dr. Britt and Dr. Britt

Very responsible and professional management company. Fees are reasonable, communication is smooth,…read moreand repairs are handled quickly with reliable and fairly priced handymen. Great experience overall!

We had a wonderful experience working with the team at East West Properties when we leased our…read morehome. They made the entire process seamless and stress free, and they are also currently managing the property for us. We would definitely recommend them without any hesitation!

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

We had a great experience working with Martha at AllView Real Estate. She was professional,…read morefriendly, and always communicated clearly and promptly throughout the entire application process. Martha made everything feel simple and organized, answered our questions quickly, and helped make the process as smooth and stress-free as possible. We truly appreciated her support, attention, and positive attitude. We highly recommend Martha to anyone looking for a responsive and reliable real estate professional. Thank you, Martha, for helping us secure our new home!

working with Connie Kozlowski has been great, very responsive and helpful! In trying to resolve a…read morelandscape issue on our property.

Lisa Champman - Escrow Lead is amazing! This is 2nd time she has helped me resolve issues for condo…read moreitems. Really appreciate the help!