1. New Start Financial

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    Bountiful, UT

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    New Start Financial

    1.0 (3 reviews)

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    6 years ago

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    Kentson Car Company

    Kentson Car Company

    3.4
    (44 reviews)

    I was looking for a very specific automobile and had only ever driven by Kentson in Bountiful, but…read morenever stopped or called until a couple months ago. These guys are great. Super low pressure, lots of great inventory and I LOVED that they let me test drive by myself. I was able to try out lots of cars and felt comfortable giving them a real test drive as opposed to feeling held back by having the salesman with me. I got fantastic service from James and Mark, true apostles of great service. I will be back to Kentson in the future I'm sure.

    We have purchased several cars from Kentson, but it was years ago when they first opened in…read moreBountiful. We were super happy with the experience and thought their sales team and cars were great. Fast forward to this year. We messaged them about a car since we were helping a friend who needed to purchase a car. I received a phone call from Trevor asking about our interest in the car and I told him we were coming in the next day to look at it, but mentioned to him we were looking at a competitors car as well. He told us that the competitors weren't good and sold lemon cars, which I thought was pretty negative of them. Especially since we've bought several cars from this competitor many times throughout the years and been super happy with them. And whenever we've told the competitor that we were looking at cars from Kentson, they didn't say one bad thing about them. When we went to test drive the cars today Trevor wasn't there but another sales guy helped us. He was helpful but all of the cars we drove were all filthy and smelled bad, or the tires were completely worn down and would have needed to be replaced. We walked back in to the sales floor after driving a car and our salesman wasn't there so we handed the keys to the salesperson there. He looked at us confused and like we were bothering him (even though there was no one else in there) and we wondered what was going on. We told him we were dropping the key off and were going to look at another one but didn't know where the other guy had gone. He didn't say much and it was really uncomfortable. Come to find out, that was Trevor that I had talked to the other day. It wasn't professional at all. Instead of greeting us and asking us what he could do to help us he just stared at us and acted confused. We went back outside and the other salesman was there with another car for us to drive. That one was much better, and my friend was seriously considering it, but after driving it we told them we wanted to check out the other one at Rand's just to see what it was like. They mentioned again how they sell lemon cars (they do sell buy backs with minor issues that have been fixed from Tesla) and that they would never buy cars from them. My husband told them that we'd be talking to the guy we usually buy from over there and we'd be in touch. All of us were really uncomfortable with how they were trying to trash the other car dealership and it left a really bad impression. We drove down to the other dealership and all of the cars there were so much better taken care of. They had replaced tires and detailed all of the cars and it was just a much better experience. We told them that we saw one at Kentson that we liked and he said that they are a great dealership and have good inventory. We all looked at each other and were blown away. It just made Kentson look even worse. My friend ended up buying the car from the competitors and not Kentson. And afterward both of us got calls and texts from Trevor asking us how the test drive was at the competitors. I texted him back that she ended up getting a different car (so that he didn't keep contacting us - talk about high pressure) and he wanted to know which one she bought! It's none of his business which car she purchased, and I knew he was going to look it up and tell me what was wrong with it and why we shouldn't have considered it. It was just super unprofessional and we all said we would never go back there. It's a shame because they used to be really good but they've gone way down hill!!

    Truck World

    Truck World

    1.5
    (25 reviews)

    Not a dependable dealership. DO NOT RECOMMEND. I purchased a truck there in Dec 2020. There were…read moresome minor things wrong with it that weren't disclosed (like no shocks!) but I have been moderately happy with the truck. NOT HAPPY WITH THE DEALER. They offered a promotion that month of free tires for life. I just tried to redeem that promotion as it has been over 4 years and tires need replacing. They WILL NOT HONOR IT. They said there were some changes in ownership and they simply cannot honor the promotion. Not the way to do business in my opinion. Who doesnt honor that. I have a simple contract that I will try and get enforced. Not happy.

    NIGERIAN PRINCE LEVEL SCAM I can't find my original review…read morethat was a very positive review. I feel I have to post a one star review now to accommodate the hidden fees that they did not tell me about and only did I find out I was spending easily $3k in bull shit fees. Optional gap coverage was almost $1k Rust prevention was $999 for real what do they even do for that? They didn't even wash the undercarriage I've got pictures to prove it Theft protection was $800 Thankfully I didn't spend any money on extended warranties I feel like I bought a bunch of nothing this dealership doesn't care about you and I won't buy from a dealership again When I try calling the dealership they say they will get back with me and they never do, they don't have any helpful phone numbers on there website. I'm going to have to go in to the dealership to talk to the right person. Carson Babbitt was our finance manager that snuck in the hidden fees. They are missing out on way more money in lost business than they gained with my deal. Any one I can talk to or anywhere I can post about TruckWorld will hear my negative experience. It's wrong to sell a product that doesn't exists. It's wrong to include add ons that I didn't ask for. It's wrong to sneak them onto paperwork without any sort of notice. Taking advantage of customers will lose more business and ultimately more money in the long run. You guys are crooks and I hope you try to get my business back and make things right so I can post more positively.

    Hedberg Solomon Auto

    Hedberg Solomon Auto

    2.7
    (10 reviews)

    Purchased a jeep from them and didn't see any oil leaking from the vehicle. Drove it less than…read morefifty miles and found oil on my garage floor. $1,700 to fix. I believed they power washed it off so it looked clean before purchase. They wouldn't help with cost of the repair. I do understand that I bought the vehicle "AS Is", but this seems like deception to me. When I got there, I looked underneath and saw the front axle leak. I never took it to a mechanic, as you are aware of. You brought it to your mechanic to get it repaired as part of our deal. Update: Two months Later: I contacted them to let them know I called the DMV inquiring about why my license plate had not been delivered yet, and told them that the DMV has not received their report of the vehicle being sold yet. Their reply: "I'm waiting for the title from America first. Should be here any day. Delays like this are abnormal. We've struggled with the previous owner of the jeep for her cooperation. I'll have a better update tomorrow." My Reply: "Thanks, I feel like you should have been on top of this, but now you are because I bring it to your attention. I'm just a little frustrated that I am driving a Jeep that I could get a ticket because the registration isn't correct." Their Reply: "how about you bring that Jeep back and I'll give you your money back" My Reply: "that's not possible, I put too much money into it to fix it so it can work correctly" Their Reply: "it's either patience on your part or unwind the deal" My Reply: "well, do you think two months after the deal has been signed is being patient enough?" Their Reply: "Bring it back" My Reply: "no, I'm not doing that. Like I said, I poverty spent and invested money into this vehicle, like the oil leak." So they're answer for not doing their job correctly is bring it back after I've already spent $2,500 plus on this vehicle.

    Scam AF. Stay away. Bought a car from them. Seemed too…read moreseamless and too good to be true. Things looked good enough on a test drive. Defrost didn't work, AC only pushed out the center vents, check engine light came on the following morning after I took it home. Sunroof wasn't working (I knew that part) but then I found out the sun roof was leaking. they made me jump through a million hoops To try to get it to pass an emissions test, which that should have been handled by them before it was sold. replaced the catalytic converter multiple times with their mechanic jay's tire pros (They where nice but I believe jays is involved In fudging paperwork For soloman) They also had me on about 4 consecutive temporary PAPER plates (rear window had so much tint I had to deal with a paper plate on the outside of my car) then they said we can't get spend anymore money on a temporary plate and had me driving around with an expired plate out of my control. MVED should have these guys shut down.

    New Start Financial - autoloanproviders - Updated July 2026

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