I would give them less than 1 star if I could. I engaged them through my insurer Travelers to do a…read morerebuild of the basement of my Washington DC rental property following flooding. They did not restore the basement to the pre-loss condition leaving an exposed fuse box and part of the floor torn up following abatement. They ghosted me about completing the work until they needed to get a certificate of satisfaction (what a joke) to be paid by Travelers. I had my own contractor do the work ServiceMaster NCR did not complete because I wanted to sell the rental. I had used ServiceMaster solely because Travelers had used them for the water abatement and I wanted to avoid any disputes as to coverage and reimbursement. Their project manager, Matt Kenney, failed to complete the rebuild and completely ignored me until it was time to get paid from Travelers. AVOID HIM AT ALL COSTS; he is incompetent and does a lousy job. They threatened to place a mechanics lien on the house while I was trying to sell if I didn't sign the certificate of satisfaction. DO NOT USE THESE GUYS; THEY ARE BAD NEWS. I agree with Chante B.'s and Kelly H.'s reviews of these guys. I would note that they have not had a good review since 2020 (with the exception of Joel B. whose review is extremely vague which makes me question if Joel B. works for or is affiliated with ServiceMaster; dropping shout outs to co-workers?).

Had a pretty major water incident in our unit and was helped out by Dennis, Johnny, Ruben, Julio,…read moreDavid, and Sandra. Extremely helpful and professional!

This company is really just not honest in my experience. I would not consult them again, in fact, I…read morewould do my best to avoid them. The information they provided during the original consultation was that everything could easily be dried out. which in reality it could be, however they tried like heck to get the insurance company to remodel the entire kitchen. Basically saying that even if the kitchen does not need replacing, the insurance company is too stupid to know, so I might as well commit insurance fraud!! When a contractor tells you to commit fraud because it is undetectable, ask yourself, are they that desperate for work? Also, it appears most of their old "5 start" rating was fake - Yelp removed all of the reviews and put them in the "unrecommended reviews" section. I wish I had not seen a 5 star rating and called them... Fortunately it looks like Yelp fixed the issue and the current rating you see is more valid.

Our basement flooded due to heavy rains in the area. Orange flood team came in quick to pull all…read morethe wet up and out of the house. After that they placed heavy duty dryers to dry it out. Once it was dry, they came back to replace/repair all the damage. The staff of orange flood was amazing! They handled everything promptly, and the repair work was done professionally! Many of the water damage remediation companies in the area can dry out your home, but few act as an "all-in-one" company that can also do the repair work. I would highly recommend orange flood.

We hired Ansony and his team based on multiple recommendations from our community listserv, and we…read morewere not disappointed. They just completed a mold remediation issue in our ceiling and it looks like new! Ansony also connected us with a great plumber/contractor who fixed the leak causing the mold in the first place. He's an excellent communicator and very knowledgeable about the work. Their process was thorough and safe, and the work was high-quality. Highly recommend him and his team for any damage repair needs.

How do these guys have no reviews? Ansony is great--prompt, reliable, and responsive. Also just a…read morenice person that we enjoyed working with. We had such a bad experience with exceptionally rude receptionists and "upselling" at larger companies (ServPro) just trying to get an estimate for mold and water damage, so it was refreshing to work with Ansony. We noticed mold and water damage in a corner of our home and Ansony was able to come out to give an estimate shortly after we called. After a few weeks of us dealing with insurance, we noticed some additional damage elsewhere in the home. We reached back out to Damage Squad once we had things squared away with insurance to have them check out the additional damage and they came the next day to reevaluate and update their estimate. The changes were very reasonable--Ansony understood our budget and made it very clear what was necessary to address (i.e., mold) versus what could wait (i.e, more cosmetic things). So we signed the contract that day. Damage Squad came the next morning. Incredible. It's hard to find someone you feel like you can trust for home improvement, but Ansony clearly knows what he's doing and I never felt like he was trying to "upsell" or overcharge us. I felt like he genuinely made decisions and recommendations as if our home was his home, and he and his team treated it as such. I usually only go for providers with many reviews, but my gut said go with Ansony, and I'm so glad we did. Would 110% recommend Damage Squad.

I was worried about mold so being able to start the mitigation right. turns out to be okread more

My HVAC vent had alot of condensation and water was running down the walls and ceiling. Alberto…read morecame out righr away to do an assessement and started mitigation right away and had all the equipment ready. I was worried about mold so being able to start the mitigation right after assessment was amazing. Melvin was very prompt about communicating with my insurance and took care of the back and forth communication throughout the process of getting the claim approved and paid. All in all, I was very pleased with the promt service and courteousness that the team at UWRG Sterling provided.

I highly recommend Mica Carpet & Upholstery! The technician Adrian steam-cleaned our two sectional…read morecouches and did a very thorough job on all the surfaces. Our couches hadn't looked very dirty but I was shocked to see the coffee-colored dirty water emptied out of the cleaning machine at the end. The machine is loud but it is very strong. The price for the service was reasonable.

I was not pleased with the service I received. I had both my couch and carpet cleaned. While I was…read moresatisfied with the couch, I was not satisfied with the results of the rug cleaning. At first glance, the rug appeared to look better, but when I looked more closely, it did not look fresh or thoroughly cleaned. The edges of the carpet in particular, still looked dirty and did not appear to have been properly cleaned. I contacted the company and sent photos showing the areas I was not satisfied with. However, the representative responded by sending photos taken in direct sunlight and stated that the carpet looked fine. Those photos do not reflect what I am seeing in person. I also found it concerning that after cleaning the carpet, the technician placed the couch back on top of the rug, even though he said it would take time for the carpet to dry. It doesn't make sense to place furniture back onto a freshly cleaned and still-wet carpet. This made me question whether the work was done properly. Because of these issues, I remain dissatisfied with the rug cleaning service and would appreciate a proper resolution.

Great communication , great follow through , and excellent prices . This is like my 5th time using…read morethem and I've always been wowed by the final outcome and the attention to detail from the craftsmanship of their contractors to the clean up !!!

I had a water pipe burst in the first floor of my house, water spread everywhere damaging the…read morehardwood floor in my family room and hallway. A friend recommended me Plaza & Bethesda Company, she told me that she was very pleased on the job that they did on her kitchen, living room and dining room area of her house. So I called them and they came promptly and took care of all the damage that this pipe created, removing the old floor, fixing and painting the walls and installing the new floor. Very professional crew, the owner came twice to supervise that the job was done well. I am very please with them. I certainly will use this company for future renovation in my house. Ms. Pardo

Triangle legacy helped me with a plumbing problem, painting, and a bathroom remodel. The work is…read moreimpeccable. The owner, Andrew, is very professional and his staff is a well. Andrew explained how long each job would take and he was very reasonable priced. Outstanding work. I would recommend Triangle Legacy for whatever need do. This is my new and improved bedroom. Triangle Legacy does great work.

We recently purchased a new home and the home inspector recommended that we have a sloping floor…read moreinspected. Andrew came recommended to us by our realtor, so even in the COVID pandemic he came over to check it out. We thought maybe he'd have to open up our floor, and expected this to potentially run us a lot of money. He was able to diagnose that we didn't have any major issues, with minimal disturbance to the floor, within 15 minutes of being here. He had obvious knowledge of the era of home that our house was and the nature of how they built it in order to determine that the floor would be fine. We were greatly impressed and happy with his assessment, and would certainly contact him again if a need arose.

Biggest mistake ever; we hired them once and thought it fine; fast forward we moved to a new house…read moreand I wanted the furniture cleaned bc I know when we listed the house people were probably all over the furniture. The suction on the machine so strong fabric and fibers came loose. Arm chairs from Arhaus costing $600 a piece now with loose fabric, a new sofa from Arhaus just 8 months old, 12k loose threads, didn't dry for over a day and chemical smell, color transfer on throw pillows, stain on carpet. Absolutely do not hire this company, they were not apologetic and told me that's just the way it was and former stains popped to the surface, so ludicrous. They wanted to come back out, and do this mess again? No thank you. I just washed the pillow case before they arrived there was no stain before. Bottom line: Don't do it, so annoyed

Used their service to clean my large couch. Service was excellent and staff were very professional…read moreand efficient. Very responsive.