Extremely unprofessional company that will break crystals off of a very expensive chandelier and…read morethen promise to replace the crystals, only to go M.I.A. when you call for months after to get them to come back! Dasi, the person that takes the calls and makes the appointments (likely the owner of the company), is the WORST part of this company. Home and Art removed a huge Italian crystal chandelier (8' tall x 4' wide) from on office space in West Hollywood and had to install it onto a residential ceiling, 25' high. Granted, this is not by any means an easy job and the chandelier had hundreds of pieces, but the last thing I want to hear when the guys first see the job (the day they show up to start working) is "WOW! That's the largest chandelier I've ever seen!". That doesn't really promote much confidence in their ability. So my fault for not stopping them right there and then and heeding that red flag. I was confirmed to have 4 people (by Dasi) working this job and a little while in, 1 has to leave to "bid on another job". He didn't come back for a few hours!! I stepped in for those few hours, as the other guys needed the extra hands. - UNPROFESSIONAL They took apart all of the pieces of the chandelier but did not bring enough trays to transport the crystals (by like 10 trays!). - UNPROFESSIONAL Eventually, chandelier was taken apart and transported to the new location. Fast forward quite an extensive amount of time...chandelier is put up and while rehanging crystals, over 20 fall to the ground and shatter. (NOT at once but over the period of the installation!). - UNPROFESSIONAL Job is done and bill is served to me. I withhold $150 (HUGE MISTAKE for withholding so little and TRUSTING THAT THEY WOULD REPLACE THE CRYSTALS AS THEY/DASI HAD PROMISED!!) until they come back to replace the crystals they broke. (Mind you, I already paid them over $1,500) *Note that they were VERY upset that I would withhold ANY money and not "TRUST" that they were going to come back to replace the crystals, as they are "a very professional company"... Weeks go by with me calling and leaving messages for Dasi, asking when they were coming back with the replacements for the crystals they broke. Now it's been months and I've left many messages for the "oh-so-professional" Home & Art and DASI and not a single reply. Home & Art/Dasi are THIEVES! Learn from my mistake and don't trust them with anything of any value!!

After reading their reviews, we scheduled Home and Art to come hang plaques & pictures in our home…read more The guys came on a Sunday (which was one of the reasons we choose them). They SAID they knew how to use the special "3 piece secured picture hanging hardware" we sent them photos of in advance. 1st: they made several mistakes with their spacing & measuring & had to re-hang many items. This put many extra holes in my newly painted walls.. some hidden, some visable. 2nd: They also did not use the secure hardware we provided (Thankfully my assistant actually checked & so they had to redo their work another day). 3rd: they knocked over & broke a beautiful pink candelabra that I've had for 15 years from a company that doesn't exist anymore. Irreplaceable and unfixable. 4th: then they BROKE my one-of-kind Lenny Kravitz platinum record! I was so upset, as this was a very special gift to me and is irreplaceable. Asi (from Home & Art) apologized & promised she would fix. she found a place to repair my plaque & sent her guys back to our home to pick up the plaque & fix the botched installation. That was almost 2 months ago. We have repeatedly called and emailed since then.. to no avail. They have not returned my plaque (nor have they refunded the candelabra AND I had to hire a handyman to repair & repaint the holes that were still visable from their hanging attempts). I forgot to mention that they charged my credit card (about $500) without my authorization. I sent one more email today & if they don't return my plaque ASAP & refund these crazy charges (which won't even cover the cost of the candelabra, handyman & time & stress), I will have to contact the authorities, with the hopes that they can help us receive our money back, and especially, my Lenny plaque back!

Great choices and great furniture! Such a welcoming atmosphere…read more Thank you, Jack for helping my elderly mother. And for also being so accommodating with the delivery. Your excellent customer service is very much appreciated.

Just purchased a tv stand from here and the guys were super friendly and helpful! Thank you!!! Will…read morereturn for that one night stand for my ama!

They have a variety of different styles and price ranges…read more I love the mattress I purchased. They delivered it to my home with care and the lady, Carla, was so kind. They have so much stuff through catalog too! I follow them on Instagram (@buenhogarfurniture). They post funny videos and I'm able to see what they have right now on the sales floor. One of the best small businesses, would recommend to family and friends.

I didn't want to assemble my own furniture and thought I'd look for a furniture spot that wasn't…read moreikea. I found this new place! It looks like they recently moved to this location. I was hoping to have a new dining table in a couple of days but I was able to pick out my new dining table and get it the same day! ON A SUNDAY. They had a variety of dining table options but my roommate and I just needed a small cheap dining table that really will be more of a desk best part they assembled it for us!

Jeff was great . Super helpful and they gave me a nice bundled price. Very pleased overall.read more

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Excellent selection well service will definitely be back again. Great manager and full of selectionread more

This store is ridiculous. They have had the same old dusty stuffed bear sitting on some furniture…read morein the window for soooo long. The furniture looks old and outdated. Cheap quality. My friends and I laughed when we passed the store in our car because we kept seeing that old, ugly, dusty stuffed animal in the window. Why would you put that in the window of your business? The people were rude and unfriendly. This place makes me think they are not really a furniture business. My opinion is they don't really want our business.

Just moved into a new house. They helped me pick out everything for the living room and bedrooms…read more They were very knowledgeable in the different brands and gave good recommendations for styles. They also advised on which brands were high quality and would last long. There are endless catalogs to flip through so make sure you're not in a rush. They also offer a manufacturer that can custom make a couch to any color/fabric, fi and size you choose The delivery service was extremely efficient as well. Pictures of the custom size couch and coffee table and TV stand shown in post

I know these old Men since the 90,s and always were professional and a good bunch. Good value and…read moreselection. Hey are old so be gentle with them Chet Chrismon

We weren't sure what we wanted, but thanks to the awesome service and the beautiful showroom, we…read moreleft with just what we needed. They made the best floor plan and their installation guys were great!

phenomenal!! Very talented and helpful. They went above and beyond to maximize the outcome within…read morethe budget discussed. The results were much better than our expectations -very impressive talent and business expertise. 5 stars is well deserved.

Wow what can I say! This company is not only accommodating but also extremely professional with…read moreclients. We called Stage My Home LA and Ani was there to save the month for us! She came in when our last staging company canceled, and had a plan ready for us ASAP to stage. The furniture and style they use is excellent compared to the last 3 companies we called. Even more surprising was their great price they quoted. The movers they used were on time and all furniture was put in with ease! The property was put into escrow in less that 30 hours! Thanks Stage My Home, I can truly say I look forward to more business with your team!