The lady were works there Saturday mornings is incredibly rude and nasty. NEVER greets her customers is very surly with everyone. The dryers a lot of times dont work the lady were works there during the week tuesday-friday mornings is cordial and helpfu. I wish i had a different laundry option read more

It was fine. My only complaint is that it comes up as open 24 hours and as much as they have better hours than most, they close at midnight.

I'm very happy with the laundromat. Convenient location close to the N train. Great hours. Clean. read more

New Town Laundromat - Exit at the front. - Laundromat Near Me - Astoria, New York

Cool staff, helpful and CLEAN. I'm very picky about hygiene and this place satisfies me very much. The price is average 1/lb less or more, every bag is also sealed in a plastic clear bag. read more

My first time using this laundromat couple of days ago. Super clean, friendly staffs, spacious and no need to wait for a line here. Various sizes of washers and this makes up a good laundromat for everyone in the town! Off to a good start and gonna keep use this place from now on. read more

New Town Laundromat - inside - Laundromat Near Me - Astoria, New York

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I WANT EVERYONE TO KNOW THIS! This laundromat is a trickster! They raise their prices every 2-3 weeks! And what is most important, they are trying to save money on WATER, so they have programed their machines to ONLY add PRE-WASH Water into the machine, and THAT'S IT!! You WONT SEE ANY WATER GOING TO THE MACHINE UNTIL THE WHOLE CYCLE IS OVER! That means you wash your clothes in DIRTY WATER! When I asked that Chinese man who works there that there was no water for WASH CYCLE, he was bitching me saying: "TOO MUCH WATER, TOO MUCH WATER". When I asked him to speak with the owner, that psycho went and called the cops! WHAAAAT???!!!! As a matter of fact, this guy calls the cops on EVERYBODY! This guy is a weirdo ! He shouldn't be working there! I have witnessed him and the other Chinese woman working with him calling cops on anybody! And so for people not to know, they both ask other customers to call cops on other customers! HOW SICK IS THIS!!!! DO NOT DO YOUR WASH THERE. AND PAY ATTENTION WHATS GOING ON TO YOUR CLOTHES IN THOSE MACHINES, BECAUSE YOU GET ON,Y PRE-WASH WATER!! And the machine keep spinning without extraction until last spin before stopping! THATS GROSS! I go to wash my clothes - NOT TO GET MY CLOTHES EVEN DIRTIER! WHEN I ASKED TO SPEAK TO THE OWNER, THAT CHINESE GUY REFUSED TO GIVE ME THE NAME OF THE OWNER AND WHEN I COULD SPEAK TO THEM! It's a public laundromat, so the owner should be available to address issues and not take our money only. Also that Chinese guy working there is a lazy one and he does not clean the place so the place is always dirty. The same goes to the other Chinese woman who works with him. When you ask them a question they immediately say: " I DONT SPEAK ENGLISH". But they know how to screw customers for money and not give water to wash clothes properly! Not only water, they don't EVER put their AIR CONDITIONER in order to save money on electricity. So, the place is an Inferno and very uncomfortable and unwelcoming. The thing is, with all these reviews to address the ongoing issues with this laundromat, whoever owns this place does not give ANY damn about it! I WISH THEY GO OUT OF BUSINESS! read more

I was contacted by the owner about my previous review. I appreciate his following up. He informed me of measures taken to deal with my complaints. In general I like this laundromat. They used to be open 24 hours but since covid they've revised those hours. It's a clean place and seems well cared for. I recommend it. read more

Very clean, spacious and open 24 hours. Lots of machines and also an ATM (although it only dispenses $20 bills). read more

New Town Laundromat - Laundromat Near Me - Astoria, New York

Great service and clean space. They do a perfect job with folding the laundry. I've been coming here for the last 2 years and I've never had an issue with my clothing being damaged in anyway. read more

This place is convenient and close to my house and everyone is very nice there. but they are the worst every time i go in i stress to them low dry for my shirts and i mentioned to them and i brought them in to show them so far 8 shirts down the drain in the trash, now i just picked up my laundry and a additional 5 shirts have become belly shirts. Yea there regular solid color t shirts but should not shrink the way they do. Will not go back to. read more

It's open 24 hours. That's why you're there. And let it be known that this is the only reason that you're there. I've had a long and storied career as a patron of Astoria laundromats. I've been in the laundromat scene here since 2011... probably around June or so. With all my experience I can tell you that this place is the worst I've been to. The machines are 1985 Speed Queen commercial washers. The button panels are all busted, on almost every machine. The owners put saran wrap or something over the buttons, so you have to stress your thumb joint getting the thing to start. I think it's a sign to get new machines when you're writing "delicate wash" on a post-it and taping it over what used to be a button. The thing takes your quarters when it wants to, but most of them require 5 minutes of quarter after quarter. I end up trying to exert extra force into the slot, as if there's a space inside the slot that only true warrior quarters get over. Like the pit in the Dark Knight Rises. Ambience is flat out reckless. The management's joyless attempt at a nice decor manifests itself in oddly spaced plants above the washers; some artificial, some real. The whole thing reminds me of a government funded social services lobby in the South Bronx. Then there's a literally 2 foot hill of magazines resting on a table; has to be at least 150. So if you're interested in a Home and Garden Magazine from 2007, then come here at 3:15 am to clean your ass-stained boxers that you hope the sexy ovulating young woman won't see you stuff into the washer. And finally, what is with the hundreds of pictures of the manager with random customers? I looked to see if they were famous people at first, like the manager with his arm around Tony Danza's shoulder and holding a jug of Tide in his other hand. But no. You and I are up there. read more

I only came here because my usual dry cleaner was closed. I've walked by here a bunch of times. But it's farther from my apt than other area cleaners. But I remembered they're 24/7. So I gave it a shot. The dude who took my dry cleaning order never even made eye contact, let alone make any attempt at being personable. But I kinda didn't worry about that, since I noticed their prices are significantly less than my cleaners, and they got my stuff back a day earlier. I go back to pick my stuff up. I hand her my card. Turns out they're cash only. So I have to wait until I'm back in the city near my bank the next day to get the money to pick up my dry cleaning. Annoying since it would've been nice to have been told upfront that they're cash only. I was obviously a new customer, since I had to be entered in to the system. Just saying. A few days later I slip on one of the pairs of pants I had them dry clean. Static cling from my ankles to my thighs. So much static cling that a lot of static cling release spray only partially relieved the issue. So....I don't know. Maybe I'll have to go some day to do my laundry and have a better experience. For now, I'll wait to drop off my dry cleaning until my usual cleaner is open. read more

I'm dedicated to this place. They do everything they say they will, the place is clean, the cash register always has change in one dollar bills, there are old magazines to relive JLo's twins, and chairs outside. But let me tell you, I'm giving four stars out of loyalty. I've seen a few machines needing attention, and I'm told the place that is equidistant from my front door is a quarter cheaper per wash. However --- Newtown Laundromat goes beyond the call of duty! Coffee is waiting for you in the morning. Nothing like a little drug addiction to ease the drudgery of laundry. read more

Great laundromat but it is always so hot in here. Literally drench in sweat while doing laundry and wearing a mask. Youd think the owner would put the AC on. Super uncomfortable. read more

This laundromat is a piece of shit and the laundry ladies are some scheming bitches that have no ethic. I usually go here all the time to do my laundry myself because the ladies don't dry your clothes correctly when you do drop-off, so I've just gone to do my laundry every two weeks there. But today is the last straw. They just take your ducking laundry bags and act like they didn't because they're scheming. Never going to this place again. They didn't even want to check the cameras for me because it was fucking them for sure. read more

They have wide range of washers: small, medium, large, and extra large. Recommended if you're in the area!

This used to be my go-to laundromat, even though there was one closer, mostly because there were so many machines and it was relatively inexpensive. But to repeat what another reviewer said (about dogs on the machines), they don't seem to care about sanitation. I have, several times, witnessed people bringing in their dogs, one of which pooped on the floor and another which peed all over the floor (neither one was the dog featured in the pictures). No one cleaned it up (at least while I was there) and both just sat there for at least 15 minutes while I was folding clothes! The first time I thought it was a one-off, but nope! And yes, I have also seen kids sitting in the laundry carts and running around the laundromat with them. I stopped going there maybe 6 or so months ago because of this stuff, so I guess it's possible that things have improved since? read more

My favorite laundromat is Astoria. Always clean and everyone is helpful. Great prices as well!

Open 24 hours. Price is affordable. $1.75 for small wash, $2.50 for medium wash, $3.00 for large wash. Standard price for the dryer $0.25 per 8 minutes. Has a public bathroom that is clean. Also offers dry cleaning and wash/fold services. No complaints about this laundromat. Useful for last minute, late night washing. read more

This is the only laundromat I have used since moving to NYC but I have never once had any problem of note... maybe twice I have put my stuff in a dryer only to have it not work. This place is clean enough, cheap enough, they will give you change for a 20, I feel more than comfortable leaving my stuff here (for uh... hours sometimes while I meet friends for lunch in the hood) and open 24 hours. No complaints. read more

Bring lots of lbs' of separated dirty laundry. Drop it off -anyone of of the 24 hours in a day will do. Pick up in 4 hours for a ridiculous low cash only price, folded, pressed and smelling of freshly outsourced awful tasks that I don't do anymore. Boom. read more

Love this laundromat. Open 24 hours. Fluff and fold is ready to pick up in less than 12 hrs. Service is quick and cheap.

I've been going here for 10 years and have never had a problem. The staff deliver consistent, timely results. Wash & fold and wash & press (shirts) are done very well. read more

Awesome place to do ur laundry for the people who work at night and always on the clock.

This place is awful for dry cleaning! They promised the suit would be ready by Thursday, and it wasn't ready. I get that sometimes this happens. I have called and asked to speak with a manager 3 times, and was given three different answers as to when the manager would be in and what the manager's name was. I never got my suit before I had to leave for a wedding and they are refusing to let me speak with a manager about it. They are dismissive and rude to their customers. Never use their dry cleaning service! read more

while in astoria its 5pm and its cold outside so with 3 hours before dinner at my fave greek restaurant in the area i figure its a good time to do some washing and drying at newtown laundromat cause that laundry bag in the trunk of my car has been gathering dust and a smell i prefer not to explain . place is not that crowded yet so i have my pick of any washer and dryer and this time i can do my own laundry without dropping it off and have one of the workers do it for an extra charge . its open 24/7 which may appeal to someone who needs to do laundry after midnight . you can grab a seat inside and watch tv while your soiled clothes are being cleaned and if you dont have coins you can get plenty via the change machine. plenty of carts to move your threads from washer to dryer and a sink with paper towels , detergent , etc , but bring your own brand detergent instead. the whole process of wash and drying took about hour or so and it really helps to have a phone which makes the time fly. overall the clothes are clean and dry and no crowds or screaming brats running around the place. if the situation arises again to kill time and do laundry i wont hesitate to visit newtown laundromat. read more

the worst service and treatment I've ever had as a customer. I usually do my own laundry and that's what I was doing on a regular Sunday night. when I walked in there, I had no detergent so I decided to buy it in the laundromat at the counter, right away the guy (manager) was unpleasant, the detergent itself was $3.50 and I had given him $10. when I looked back at the change I saw he only gave me $2 back. I mentioned to him that it's not right and he gave it back to me displeasing not apologizing about his mistake. later on when it came to drying the laundry, I put the clothes in and then the money in to the machine...... turns out the machine was out of service and there was a tiny note inside the machine saying "out of service" that nobody can see unless pointed out. my money wasn't dispensing back so I went to the manager politely and told him that there is a problem and my money isn't dispensing. he came over and right away said "that's your mistake I can't pay for that". I told him if there is anyway of fixing it and he just kept repeating to me it's my mistake not his. with how rude he came at me, I blew up and said that with his nasty attitude he will never keep customers. he got in my personal space and decided to yell back at me pointing his finger in my direction treating me like complete crap. mind you I'm a girl half of his size and you would think a man would have some respect. the money wasn't the issue. I'll pay another dollar again, all I wanted to see is if he can fix it but due to the fact that he kept blaming it at me and coming at me nasty, an argument broke out. I would not recommend this place to anyone. go somewhere where you are respected! read more

TERRIBLE, TERRIBLE, TERRIBLE!!!!! The absolute worst service ever!!!!!! My husband dropped off his dry cleaning there, and told the lady behind the counter to be extra careful with his Canadian Goose jacket due to the price of the jacket. She nodded her head and told him to pick up on a certain day. When my husband, returned, his jacket wasn't ready. He was told to come back. When he came back again, same story. When his jacket was finally given to him, there were big white spots all over the sleeves and the collar of the jacket! When my husband was asking for an explanation as to what happened to his jacket, the ladies behind the counter were just saying "I'm sorry, I'm sorry". The worst part about all of this, we requested to speak to the owner, but he wasn't there. Every time we were told to come back, he was never there. The workers "had no idea" when the owner would be there. They would talk as if they were scared for their jobs. As if they would get fired for something that wasn't their fault. We left our phone number for the owner to call us, he never did. I even asked the lady if she related the message to the owner, and she said she did! This was the most frustrating situation ever, especially when the owner doesn't care about a situation that's going on in his store. This is terrible service and even when this situation resolves, we will never go back again!!! THE WORST LAUNDROMAT EVER!!!!!! read more