The girls do a great job cannot denied, however they allowed clients with small children running…read morearound the salón, screaming, loud crying, throwing things in the air, a place that was designed for a relaxed hour or two it has become a nuts house, I felt I was at a day care or a public park. In two hours 4 different people walked in selling products Perfunes, clothes, shoes, purses.... Apparently we missed the food vendor and the flowers.... The few times I been there it was nice but the owner was there overseeing the work... too bad I will never go back ; I came out of there stressed and with a headache.

I love love love this salon. I have not gotten my nails done in a long time because I bite at them…read morebut for my first time in a while, I grew them enough to be able to paint. My mom constantly comes to this salon and has a favorite named Naida. My little sister and I decided to get our nails done and I also got my eyebrows done. It is a sleek, clean place that is such a refreshing place to be in for a mani, pedi, or eyebrow waxing. They offer you cafecito as soon as you come in and it is a small place so it isn't overwhelming. Everyone is so nice and even though most girls speak Spanish, they are still polite and friendly. I always get weird getting my cuticles cut but they did it with absolute care and support. Naida did my eyebrows and unfortunately she is leaving but definitely go before she leaves because she did my eyebrows better than any other person before. She didn't miss one hair. A side note is that they also have the cleanest bathroom ever.

I took my grandma to get an eyebrow and mustache wax and they BURNT her.. this is what it looks…read morelike the day after what is wrong with these people Apart from being MAD EXPENSIVE they don't even do a good job Save your money and go somewhere else these people don't know what they're doing

I think this place change name to Divas Nails. Still terrible service. I booked an apt for a…read moresaturday at 9am, when I got there they had transferred my manicurist to their other location without contacting me. I made the apt for the next day at 10am, when I got there they had placed another customer at the same time. They were very nonchalant about wasting my time and gas two days in a row. Will never come back and will never recommend. Horrible customer service.

Worst experience I ever had in a nail salon Nail tech Magh…read moreDuc Nguyen did my nails I wanted a simple French with 2 of fingers with zig zag lines ... it took him 3-5 tries on each nail to get it done ... instead of him saying I can't do it he proceeded to try ? I had to say if it's hard for you let's do a simple French tips on all nails it took 2-3 times on each nail as well I was nervous because he had hair and dirt on my nail and still told me to place hand under gel light also it looked like I needed a refill once he was done ... my friends ask why I didn't say anything or not pay , I'm not that type of person I'm just a simple girl that wanted a simple French tip I pretty sure every nail tech knows how to do a French tip .... I was so mad and angry and let him finish and gave 92 dollars I normally tip 10$ for feet and nails this was the first time I never tipped my nail tech What I wanted vs what I got Look at puctures

I came here because my usual nail place was closed for a whole week and urgently needed to remove…read moremy dip manicure. I walked in with no appointment and they were able to accommodate me and remove my dip powder. The removal was gentle and they used pure acetone. I did not like that the woman who removed my dip left the skin around my nails full of chunks of dip. Since I was there I decided to try their deluxe spa pedicure since so many people were getting pedicures while I removed my dip. The deluxe pedicure was more expensive and included a scrub, mud mask, warm towel, cooling lotion, and extra massage. I quickly was dissatisfied with my pedicure because the woman who was doing it did not take her time with the cuticle care. She simply pushed them back and did not take the time to remove all the dead skin. Then when it came to the extras, I found that they were all packets of masks that you can purchase yourself. I did not get extra massage and found the deluxe spa to be underwhelming. The icing on the cake was the nail polish. The lady who painted my toes left so many gaps on the edges of my nails with no nail polish. It's like she did the bare minimum. She was really kind and helped me find the perfect nude for my toes but I would not pay for another pedicure from this place.

I am extremely impressed with the level of professionalism this team carries! It is NOT common to…read moreexperience in this city. Most beauticians in Miami treat their customers very poorly, but at Copper, Lys (excellent Nail Tech) and Mafe (wonderful Esthetician) treated me with the utmost kindness & respect. I love how my golden nails and Henna eyebrows came out and will be returning to them for an upcoming photoshoot I am planning. I look forward to enjoying a facial, make up looks and getting my hair done with them soon. This is what a true salon should both look and feel like. 10/10 ; i will be recommending Copper to family and friends Thank you, ladies!

Quaint and very polite. Even though there was a language barrier; the receptionist did a great job…read morehelping us out.

I was desperately looking for a good manicurist since my regular manicurist moved to NY. I was…read morelooking in the internet and found Graciela's Salon. I called and made my appointment for Friday, 08/27 @ 2:00 pm. This salón is walking distance from where I work. So that is very convenient. When I got there I was greeted by a very nice lady. I think Ramona is her name. She checked the appointment book and told me to sit and wait a moment for my manicurist. My manicurist Adriana was very nice and professional. First she did my pedicure. Then she did my manicure. I noticed that she used a disposable manicure set. Now days that is very important. I felt at home right away and I love that. Graciela's the owner is very nice and pleasant. I'm glad I found this salon and I will be going back in 2 weeks.

Charro is excellent. She has been doing my hair for over 16 years. She does my hair dye,…read morehighlights, cut and styles. My hair all the time.

Im usually forgiving but they don't have good products or machinery spent over two hours in the…read moresalon to get my acrylics removed and get a regular gel manicure. And they still came out bad. Also the pictures of the salon look nothing like the actual salon inside. Save your time and money and find another spot to do your nails honestly.

I am writing this not just as a customer, but as a fellow business owner with over 30 years of…read moreexperience in customer relations. My experience at this salon was a complete failure in basic service and accessibility. Regarding your "investigation" into security footage: what a camera cannot capture is the lack of communication and the feeling of being treated like an object rather than a client. As someone who is deaf but uses a cochlear implant, I tried my best to communicate, but being physically pushed across the floor in my chair without a single word of warning or eye contact is not an "adjustment"--it is demeaning and startling. In professional client relations, the standard should be to get up, approach the client, and engage directly. Expecting me to hear a "detailed explanation" shouted from another station while my assigned technician was looking at their cell phone is not an accommodation; it is a lack of respect. Security footage also cannot record the snickering I encountered when seeking clarification on whether the service was complete. Furthermore, your staff provided three different price points during my visit ($40, then $65, then $30). Pointing to a posted list does not excuse the confusion caused by your staff's inability or unwillingness to communicate clearly. Kindness and accessibility matter. I hope you as management - takes this feedback seriously and invests in training their staff to properly engage with clients who have different challenges. You can do better; please use this as an opportunity to learn how to treat every person who walks through your door with dignity.

The staff is very professional SPECIALLY IVIS!!!!! She takes her time and makes sure your nails are…read moreperfect... She is the BEST!!!! Book Ivis for your nail appointment. Very clean and relaxing atmosphere

This salon is located in a shopping center across from Tamiami park. The salon is beautifully…read moredecorated & has a very quaint and glamorous vibe! The pedicure chairs are really nice and comfortable. There was nice background music which added nicely to provide a vibe. There have a wide range of colors and brands such as Essie, Opie, Orly & Masglo. I showed up on a Friday at 1:30pm without an appointment so it was nice they took me as a walk in without major wait. The nail tech that did my pedicure was very sweet. My pedicure was good and not badly priced for $20.00. She took about 40 min which was also not bad at all. I am giving this place 3 stars simply because I don't feel the customer service was as good as it could of been. Upon my arrival no one kindly welcomed me. I had to say hello and was the one to ask for a pedicure. I would also recommend offering a cup of water or tea to make the experience feel more glamorous to match a little bit with its name. They have a special of mani & pedi for $20 which is not bad at

I do not even know where to begin on this one. It's times like these that I'm left wondering how on…read moreearth some places can have such high ratings on Yelp. Clearly it is because: 1) you had a different nail technician than I did and 2) you speak Spanish. I arrived at noon and I didn't leave until 1:45 pm for a simple gel manicure. Granted it took time to soak off what I already had on so we probably started closer to 12:30, but still... hot damn! The woman who did my nails (didn't catch her name, she sat at the first table in the front) seemed either inexperienced or language was too much of a barrier for her, even though the customers were helping to translate. Yes, that's right, not even one of the employees spoke good enough English to assist with the situation. I'm sure that I was making her nervous watching every move like a hawk, because if I didn't say something, one hand would have been left unfiled. She tried to argue with me that she had, in fact, filed them, when they were (and still are, actually) uneven AF. Beyond that, I asked her to cut my nails, which was of course translated by the nearby customers, and she takes out... (OMG THE HORROR IN RELIVING THIS CHAIN OF EVENTS)... a small scissors. WHAT??? You are actually going to cut my nails with a scissors? I asked if she had clippers, I'm certain she didn't understand me, I'm clearly at this point shocked and dismayed, but she insists. I felt like I was in a cosmetology slasher movie. As she started painting on the color, my beloved pale pink Hello Kitty which I've gotten a million times other places and it's always looked amazing, we both noticed the "streakyness" and I made a sour face, and she had the never to (in her broken English) blame it on the color. I can't. I think she started to try to suggest starting over which is not an option in any way shape or form because a) she doesn't know what the hell she is doing and it won't matter what color it is and b) I simply don't have time. So I told her the latter and she started to pick up the pace a bit. At the end she asked me if I liked it and I said it was just alright. She didn't offer a hand massage or put lotion at the end. She probably saw the "please just get me the F outta here" plea in my eyes. Since the place looked super cheap on the inside... 100% no frills, five manicure stations cramped on one side that you literally had to play tetris to wheel around the desks and chairs to walk... I assumed that this would at least be cheaper than what I'm used to spending. But no! The worst part is the $30 I still had to spend when I'm probably going to have it all taken off tomorrow. If there were any degree of customer service here I would have complained and allowed them to make things right with me, but since no one spoke English and I had already invested almost two hours of my life at this place I decided to just cough it up and give her a $5 tip. I've literally never given less than a 20% tip before today. I also hate leaving 1 star reviews but in this case it was just warranted. I'm sure some of the other technicians there do a much better job, I was eyeing the others with envy when mine started looking like crapola. Looks like the search continues...