I accidentally dropped by Cannon 16-35mm lens and the trim/focus ring snapped off of the glass…read more Upon inspection, the technician was able to fix it immediately. Great service.

Phenomenal experience! 10 out of 10! I had a Black Magic camera with a bad power port because of a…read moretwisted pin. I went in to get it fixed, and Shocked Electronics fixed it in 5 seconds, and charged me nothing! They said it was easy to do, so it would be on the house. I thought the whole port would need to be replaced, but it works great again! I am so grateful to them for their skills and generosity of spirit. Will be back for sure!

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude picked up and dropped off my 25 year old Creek 5350SE Amplifier and did a great job…read morealleviating the amp of the crackling on both the input selector and the volume control, which is typical of this amp after a few years. He came and tested the input impedence of my speakers and made sure the cabling back to my speakers was working and waited until we could confirm everything was working as close to spec as possible. Now I can just listen to the music!

I think we all get very nervous if we have to repair anything because all of us had not a very good…read moreexperience one time or another. But after dealing with Michael, you get to know a true professional with honesty .

Michael was really wonderful. Our samsung plasma TV stopped turning on. He came to our apartment…read moreto take a look and when he couldn't fix it on-site, he took it back to his shop to fix it, and then returned it to us. There was no charge to come out and look at the TV - there was a charge to take the TV back to his shop, but he applied that charge to the final cost of the repair. And the total cost of the repair was significantly less than replacing the TV. He was an incredibly good sport about the difficulty of finding parking in our area, and the fact that we failed to actually connect the first time he tried to return the TV. I recommend him highly, and would use him again in a second if the need ever arose. (hopefully not!)

this guy should be closed down Pioneer should take back their Business from this guy. I drop off my…read morePioneer FLX10 Controllers to be repair Which is under warranty from pioneer From the Month of January 2026 it took a month of calling and No Answer I had to actually go to the shop only to be told its not repaired as yet

This company reeks of unprofessionalism. I also see that they are not a BBB-accredited business…read more Here's what happened... Our A/C started leaking internally last Saturday. We had a good experience with this company last year, so we specifically requested them from our insurance provider. We got all the paperwork in place but we just couldn't get them to commit to an appointment. When I finally got through after six or seven voicemails, Patrick insisted that he wasn't CCed and so didn't know that the COI was approved. I was able to show him otherwise and he conceded. A lot of back and forth happened with them saying the tech would squeeze us in the next day. But when we called again to confirm, they said he couldn't after all. Patrick then became unnecessarily rude and hung up. We have never had this issue before with any company and were completely surprised. I managed to talk with someone else who said she would personally have Ryan (tech) call me before 12 pm on Monday. I trusted her, but of course, that call never came. Our leak is now in bad shape, so I called at 11:22 am (July 7th), only for the same lady to tell me that she was just about to call me and that Ryan told him he was completely booked until the week. Her story changed mid-conversation when she said that Ryan would be available on Wednesday. That's when I knew that they were just messing around and had not one ounce of professionalism. She proceeded to say that they were booked for weeks and that we should look for someone else. Why string us along? Why get us to go through the trouble of a COI, Worker's Compensation, and indemnity documents when they knew they were busy and couldn't send someone anyway? Why say that the tech would call us and then not follow through? Think twice before working with them. They do not keep their word.

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

My wife and I took a laptop to this establishment to get service…read more To our surprise, we were unable to enter the business. An individual greeted us at the door, spoke to us through a slot in the door, took our laptop while we were standing outside in the cold. We were unable to enter the business like any other business. The place was situated like a fortress. I had delt with this business previously, and what we experienced this time was surprising. My first visit, I was able to enter the business, there was a counter where I was able to place my laptop, and spoke with the technician face to face. This time it was totally different and disgusting, to say the least. He might be an excellent technician, with cost very reasonable, but the business appearance is unacceptable. This is a small community business I would love to support, but the customer service is very poor. Because of this, I would not recommend this business to anyone because of this. Mr. Jean, has to do better than this.

I can't say enough good things about Jean's computer repair. I was up against a deadline for…read moremedical school, and my computer (MacBook Pro) wouldn't turn on, and was making ominous noises. I was extremely upset and overwhelmed at the prospect of not getting my work done in time. Fortunately, Jean saved the day. I took my computer into his shop at 5:30pm on Thursday. He called me at 8:00pm that evening to let me know what was going on and to give me a price estimate ($150). He let me know I could pick it up any time after noon the following day. I stopped by at 1pm, and had my laptop back in perfect working order at exactly the price he gave me. In fact, my computer works better/faster than it did before I took it in, and he cleaned the keyboard and screen as well. I am so relieved and happy, and extremely thankful for Jean's swift and hard work. FYI- it's cash only, there's an ATM down the street with (IIRC) a $1.75 fee.

My Samsung 65" frame tv wouldn't come on. After an hour on…read morethe phone with Samsung tech support, and little to show for it I called Smart TV repair. Fifteen minutes later Rashad had me back up and running. He's amazing!

My 6-year-old TV suddenly stopped turning on, and when I called Best Buy, they wanted $150 just to…read morediagnose the issue. Then Rashad came along like an angel. I reached out to him, and within two days he traveled all the way from NJ to NY and fixed my TV in just a few hours. He is professional, extremely knowledgeable, and trustworthy. I'm so grateful I found him, he saved us $2,000 and is now my go-to for any future repairs. Recommend 10000/10

Great service, saved my Android phone…read more Works like new Transparent pricing Very happy

they shut down the store without calling me leaving with my phone with all my daughter pictures…read morefrom birth

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes

STAY AWAY, TERRIBLE. I came in with one cracked lens. The guy fixed it in 10mins, great. I TESTED…read moreout my camera and there's a black smudge. I took pictures all morning and the entire month with the cracked lens and NO smudge on my camera. If there was a smudge, I would've immediately got it taken care of quick. We argued back and forth, basically I paid for the cracked lens and I will have to PAY AGAIN $150 to get the camera part fixed. This SMUDGE was created by their employee when he was working on my lens. I asked if they can just redo it, clean it up or check. NOPE. $150 new camera or zoom in to .9x every time to avoid the smudge (JOKE) or go somewhere else. No accountability and it was either pay to get fix or leave. They blamed ME for having the smudge me. Please check other places first and see their options/process. Also please read negative reviews first as well. SO furious and scam artists. "Bring car in to change the oil and now gotta get a new engine". The manager, dirt bag DGAF. Don't get fooled. 100% scam. Same owners, two stores. I tried to work with them, I just want my camera to be fixed with no smudge, not even 50/50 or showing any decent customer service. The guy who was working on my phone accidentally took a picture of himself with NO smudge and then after there's a smudge.