While I didn't find my exact gown here, the staff at Songbirds was incredibly knowledgeable, kind,…read moreand helpful! Olivia, Brinkley, and Leigh helped me try on over 10 dresses, gave my mother and me pointers on quality and alterations and how to pair items with the dress, and provided guidance and support. I really wish I could have purchased the dress from songbird, as they really did have a great selection. I just preferred an ivory to a mocha slip on the dress, which I found online (for $200 more... :-( ). Thanks again for all of your help and essentially bringing me to my wedding dress!!

I have had several experiences with Songbirds, leaving me feeling very negative…read more I had some beautiful clothes, including designer labels, (Lilly Pulitzer, and other dresses from high end boutiques) and wanted to consign. The first occurrence was stopping by, and being ignored for a long time. When I inquired about consigning, the woman snapped that I needed an appointment to do so. Totally understandable. I called at a later time to set up at appointment, and the woman answering the phone was rude again. She barked about the having a long time before I could get at appt, and the rules about seasonal consigning. Again, fine, I figured she was busy and being direct. I set up appointment for weeks later. At the appointment, I arrived on time, and stood for a long time with an arm load of clothes being ignored. This should have been my sign to leave, but I waited. She sorted through my things, taking most, but making a comment about "Lilly Pulitzer doesn't really sell well, but we will take it." The whole interaction left me feeling very unwelcomed and weird. Again , fine, I was still willing to consign some clothes. When my time came around to pick up money, and the clothes that didn't sell, I arrived at the shop. I again was ignored for a long time. When I stood at the counter, the woman started helping me, then stopped to help another customer, then, a bridal appt. She literally walked off to deal with the appointment, never letting me know she was leaving. Finally another woman helped me, as she had a conversation with a different customer, the entire time. She handed me my money , as she talked to the other person. I collected my money, unsold clothes and left , vowing never to return. The vibe is completely off there, very tense, dark and unwelcoming. The shop even feels crowded, which would be perfect fine, if the staff was welcoming and nice. Prepare to feel like a less than intruder if you do business with them.

We chose Black Tie Formal Wear for our wedding day. Everything was seamless from Day 1. With…read moreseveral groomsmen coming from out of state, Black Tie was very accommodating and made the process of sending sizes super easy. If information was missing, they quickly let us know so that we could correct it. When the suits arrived, all but 1 fit well. The 1 had a zipper malfunction that was corrected before the wedding so that even if there was a still a problem, there would've been time to correct that too. All in all, our experience was great. Nice people who knew what they were doing. I would recommend Black Tie Formal Wear for others just based off our experience. If you see them at a wedding event, GO TO THEIR BOOTH. They have a free honeymoon that you can win on their wheel!

From the owner: Black Tie Formal Wear specializes in men's suits and tuxedos for the most important days in a man's…read morelife. Whether it is your prom, your wedding or anniversary, or a job interview... we can dress you to your very best you. We have in store stock so even forgotten dates or last minute plans are not a problem. Old fashion friendly customer service with the very newest in styles, fit and colors make Black Tie your choice for any event.

We Had VIP TOP SERVICE From Start To Finish! Brian Gave My Son That John Wick's Tailor SERVICE…read more Excellent Customer Service, Superior Communication & Catered To My Son's Needs. I Couldn't Ask For A Better Man To Services My Son's Prom Request. I Highly Recommend This Place. 5 Stars Is Just Not Good Enough. Brian Deserves 10

Customer service was fine, but the quality of the clothes wasn't good. Also, my shirt was one size…read moretoo big and my pants were 7 sizes off. I'm a 30 waist, but the girl who measured me gave me a size 37 pair of pants.

Buying - This location is a smaller store compared to Greensboro where I use to shop. Items are…read moreeasy to find and I like the fact that it is not overwhelming when you walk in. They also have a great selection of name brand clothing and all types. However; I assume just recently they established a new policy and you are not allowed to bring in your purse into the fitting room. I have NEVER heard of any store doing this. I typically shop alone and did not feel comfortable leaving my purse on the back on the fitting room door or leaving it behind the counter as I did not have anyone to hold my purse. They will allow you to take your wallet and any valuable items into the room with you. This was a HUGE inconvenience and I will most likely leave my purse in the car next time I shop here. Selling - They are extremely picky. Go to Battleground to sell!! I brought in a couple bags of nice gently used name brand clothing. H&M and Abercrombie are the 2 stores I frequently shop at. They did not take anything, not one item. One of the associates said my clothing was not in style! Ok?! The next day I drove to Battlegound Plato s and they gladly took a couple shirts, H&M dresses, sweaters, etc and paid me $62 on the spot. They are super friendly too. I won t waste my time selling here again.

THIEVES!!!!!! One star, can't give ZERO!!! I just want to warn people. No customer service skills…read moreat all!!!

My daughter and I stopped in here today with no appointment, only to see if they had any mother of…read morethe bride dresses to look at. Not only did they have the best selection of dresses outside of the internet, the women working there were amazing. The boutique is beautiful and the customer service was amazing. We were welcomed and helped with kindness. The only reason I didn't buy my dress today, was that I hadn't planned on finding the perfect dress today. They were understanding and gracious. I'm looking forward to getting my dress from them and anything else I ever need for special events.

I found my dress! The staff were so amazing, encouraging, and accommodating. Plus the whole store…read morewas half off. Highly recommend!

Used them twice for tux rental for son's prom and they're always helpful and able to assist with…read morerental pretty quickly. They seem to stay pretty busy so plan to wait if going during prom season.

They were wonderful to work with for my son's prom. They even let us pick up early due to…read morescheduling issue. Love shopping local. Way better than the big bridal stores!

Shonda is so polite and professional. She knows exactly what she's doing and is taking my Mother of…read morethe bride dress down multiple sizes to make it perfect. I was so impressed with her space and how friendly she is. Definitely a must for anyone.

Shonda is amazing! She is so kind and patient! I feel comfortable in my wedding dress now and it's…read moreall thanks to her!!!

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Horrible Experience!! I ordered my dress for my daughter's…read morewedding on February 8th as of April 19th I received nothing but excuses but no dress!! I was told my dre

My initial impression was very good and the ladies in the store were very helpful. Their"Mother of…read moreThe Bride Selection" for trying on was ample. However, the time line in which I was told the dress would take to arrive, and the poor communication process throughout, was less than satisfactory! The dress that was paid for in full on June 28th, 2023 and supposedly ordered by the owner that very day. Six weeks later I returned to get my refund (which they were more than willing to give) because there was still no date for the dresses arrival and wait and see is not a game I was willing to play!

We stopped by this boutique on our tour of boutiques. It…read morewas packed with beautiful higher end items. The section for formal wear impressed me the most. If your looking for a dress to wear to a wedding- mother of the bride or fancy cocktail party - check this place out. The ladies were super nice and helpful. They have a casual section as well. Lots of good brands Shoes too!

Stopped by one day after hearing numerous recommendations. Was never once greeted or spoken to…read more Past experiences at local shops have been very delightful and the employees are grateful you are there. Didn't feel this way at Fraleigh's.