I've been reading the negative reviews for National Grid. First, I am not an employee, contractor,…read moreor in any way associated with NG. Second, if you pay your bill "few weeks late" the problem is YOU not NatGrd. Responsible people pay their bills on time. If you are having financial problems, they have programs to assist you and methods to spread the bill out over time with the budget plan. Hey, if you pay month to month and get a financially crippling bill in the winter the problem is you not NG. Get your act together and create a budget. Stupidity is no excuse for poor planning. As to delivery charge, that is a function of your public energy review committee. They set the rates and means the utilities will use to formulate your bill. Delivery charges cover the cost of installing and maintaining the physical power lines and poles and the underground gas pipes. Did you think they just magically appeared? They were itemized in your bill at the direction of the Public Utilities Board because people complained about high bills when they were all rolled up together. It is an itemized way to show you exactly what you are paying for. Kinnd of like the Parts and Labor itemization on your car repair bill. Would you rather it was simply a bottom-line total? It shows the cost of parts and the cost of installing them. I'm sure NG would be happy to show you an itemized bill but then you have increased administrative expenses which will be reflected in your bill. Please think the situation through before you post inane negative complaints. Ignorance and lack of forethought are no excuse for thoughtless responses.

horrible place to have electricity and gas. They price gouge with delivery fees. You make too much…read morefor assistance, but don't make enough to pay your bills because they wanna price gouge. They should feel ashamed all these hard-working people just trying to make ends me wonder how they would feel if you had to choose between paying your bill or food mouth absolutely disgusting this agency somebody needs to come in as a this is absolutely ridiculous price gouging and if you can't pay, they're gonna turn your electricity daughter needs a nebulizer machine for she has asthma. She has really bad breathing and that doesn't qualify for a medical reason to not turn off your electricity. Absolutely disgusting if I could go somewhere else I definitely would whoever runs National Grid should feel ashamed and disgusted with themselves, but they're sitting pretty up shoving their face with fine foods and lavish trips. I'm sure as everybody struggling to make ends meet.

Yall shut off my power on a 98 degree day with no warning, no call, no knock on the door. My kids…read morewere home dying in the heat all day and you "couldn't make it back today " I checked my account because yes, I was behind but I made a payment of 200$ in June. You shut off my power for a 600$ balance? Maybe don't charge people 500$ a month to keep their lights on. Your company is money hungry and absolutley disgusting. So yes, I left MY JOB to make sure I could turn off the breaker just in case you made it back today to turn it on. Which you didn't. Hope you enjoyed YOUR day sitting in your air conditioned office

So National Grid, I have seen the prior reviews and not quite sure about them. With all the storms…read morethat they and their crews have to deal with as an electrical supplier they provide pretty good service. Whenever I called the people have been polite and accommodating. When ever there crews work on power outages. It is restored on time or a head of projection. This from a person who work for a large utility.

I would suggest if you are looking for an Estate planning attorney, do not hire this attorney. Very…read moreunprofessional including lack of follow up and follow through, multiple grammar and spelling errors throughout documentation provided by this attorney. She also failed to ensure a document was notarized, causing me to pay a new attorney years later to correct the issue after it was discovered. These are just a few of the issues. I would highly recommend seeking an alternative attorney.

Totally ignored our efforts to contact her…read more We went to Kimberly to set up our wills and trusts. There was only one thing left for her to do for us and that was to make an amendment to our will. It was supposed to be done mid August. Late Sept. we realized we never heard from her. I emailed her twice , then I called her twice, I stopped in her office to see if I could catch her in, unfortunately she was out that day. I left my name and phone numbers (it is now early November) still no response. Of course, we paid her in full. We had to hire another attorney and had him look over the documents she created. We had our home put in trust but she never had this recorded with the county we live in nor did she explain that was something we had to do, so the house was not protected. She said Medicaid could not touch our retirement funds, so we thought they were protected, but she never explained that they would have to be spent down before Medicaid would step in. In the end she did us a favor by not returning our call, we found the right attorney who explained all this to us and what we had to do to protect ALL our assets.

I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

Disappointing you can only visit on Monday through Friday prior to 5:30PM. Most adults are working…read moreat this time. For working adults would be helpful to have weekend and/or evening times.

Beautiful, expansive, in-depth museum (donations accepted)/library/tourist shop…read more In the main lobby is a HUGE history tourist shop that sells novels, snacks, post cards, souvenirs! Above is the main library and below (down a ramp) the New York State museum with exhibits on American indians, 9-11, the Dutch colonies and warfare/exploration in New York State. Since the only lonely review is from some dude who drove from Minneapolis to Albany, to get wifi (says a lot about internet in Minnesota).. I'll leave a short recap of this place. It's fun for all ages. The old museum exhibits were a thrill for my Grampa. He especially loved the re-enactments, stalls with goods for sale and glass encasements with history items; clothes, cannons, miniatures, maps. Awesome exhibits (rotated). Nifty, large (multi-leveled) library with benches to sit near windows. Brilliant place. Review: 5

We were here for the Water Lantern Festival. I forgot how beautiful the plaza is on a gorgeous…read morenight. The festival itself is nice if a bit of a money grab. I did like seeing people of all ages relaxing, being creative and having fun. The performers were mellow and sweet sounding. I liked the lantern stories from the people courageous enough to share. Launching the lanterns was fun and made for some good pictures.

Loads of awesome events held here! Free ice skating on top seasonally and a world class art museum…read moreto walk through for free that connects over to the egg (performance center) and the free NYS museum. There are multiple food options and vending machines as well as an entrance to the NYS capital. They provide free tours and it IS worth it to see-incredibly beautiful architecture and craftsmanship!

Our experience with Premier Dirt Works was excellent. A sink hole opened up in my mother's yard…read more They came to scope out the situation, proposed a couple solutions and then were able to squeeze the job into their busy schedule. The price was reasonable and the work quality was great. Would definitely recommend!

Andrew and Cody (?) worked to fit my schedule and contend with the weather. They delivered exactly…read moreas promised, which is all I could ask for. I needed a lot of topsoil to fill a depression where our above-ground pool used to be. I had one company bring in 12 cubic yards but they were unable to dump it in my backyard due to a slope they did not feel their truck could negotiate, so I had to pay a second contractor to move the pile from the end of my driveway to the depression. Andrew surveyed my backyard and was confident his driver could deliver 2 loads, 6 cubic yards each, exactly where I needed it so I could finish the job. And he did just that on the day I needed it.

Hello, former librarian here who loves libraries! I often try to seek out a library to visit when I…read moretravel. I noticed that this branch of the Troy Public Library was near the area I was exploring, so I walked in and was surprised at the historic building - it's very unique, but a bit crowded. I was greeted right away by friendly and smiling librarians - love that. I had fun looking at the new books section, and I did use the restroom (you need a key from the desk to access it). This library doesn't seem like a spot you could really hang out and work or read for hours, but it had a good selection of new books and a small children's area.

This building is beautiful, and there is a great history about it on the library's Wikipedia page…read more Unfortunately, the day I visited, some work has been going on outside, so the exterior isn't quite visible at the moment. But the interior is quite interesting, even better that it's a library! It might take a nice stroll through to get the lay of the land. Rest rooms might be a bottleneck, some of the ones on the upper floor are currently closed, and you need the key from the front desk to use the ones on the ground floor. I'm also very glad that this library is part of my local library system. As much as I enjoy going to the library in my town, I'd certainly make the trip over to Troy to read and do stuff here.

TERRIBLE COMPANY. my husband and I had our oil Tank filled…read morewith 160 gallons of oil ($400) to get us started for the winter. The tank was empty at the time they came. They require an "inspection" before they can fill it, which was done very quickly by the employee. after he put the oil in, the tank was not checked again to make sure there wasn't any leaks, which we came to find out that there was when my husband went down in the basement 2 weeks later. I called the company many times with no answer. Left a message, no call back From them. I finally went to their place on rt. 29, explained what had happen and I asked them for a copy of my receipt from the inspection that took place because I mis placed mine, and the wife of the company quickly came at me with a negative nasty attitude saying that they are not responsible for us losing all of that oil. At this point I just wanted a copy of the receipt, which she kept saying that she didn't keep in her office, (which was big and had a ton of cabinets and drawers everywhere) she said she keeps them at her house in bins. I asked if someone was able to go and get the copy for me and she said kept saying no, because there are so many receipt she has to go through to find mine, from only 2 weeks ago. The husband came in and chatted with me for a little bit about what was going on, and he also did absolutely nothing to help me. I told them I would like the copy of the paperwork mailed to me and they Completely ignored my request, as a paying customer who had just spent $400 with them and who was being pretty level headed for the amount of attitude I was receiving from the wife. 2 weeks has now gone by and i haven't gotten a copy and they will not answer their phone or Return my calls and messages. This company completely sucks!! They are "veteran owned" as it says on their website, and they have completely screwed us as a military family. Extremely disappointed. I have video of part of my conversation with them and the way they spoke to me was very rude. I wish I could give them no stars on this review.

Great company showed up on time competitively price. The delivery drivers were prompt and politeread more