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    Newport Eyewear

    4.9 (35 reviews)
    ModerateSunglasses
    Closed 9:00 am - 6:00 pm

    Newport Eyewear Photos

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    2 months ago

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    1 year ago

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    11 months ago

    Always a pleasure to get new glasses there. Fashionable choices. And Holly is knowledgeable, guarantees her orders to be accurate.

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    3 years ago

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    4 years ago

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    Holly M.

    Thank you so much Lew, it was my pleasure to help you as well!

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    2 years ago

    Holly has always been very professional and very nice, with a great selection of glasses! she's the only one I trust making my glasses.

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    3 years ago

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    3 years ago

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    Holly M.

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    3 years ago

    Newport Eyewear is fantastic! And Holly, their optician, is so capable and caring! Highly recommend!

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    Holly M.

    Thank you so much Robin, we appreciate the comment. See you soon!

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    9 years ago

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    Ask the Community - Newport Eyewear

    Review Highlights - Newport Eyewear

    Joanie and Ron are great to work with, I've been going to them since my first pair of eyeglasses 3 years ago.

    Mentioned in 9 reviews

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    Jack's Surfboards - Rainbow flip flops

    Jack's Surfboards

    3.1(89 reviews)
    3.4 mi
    $$

    Right around the corner from our Airbnb, I was STOKED to see a Jack's! My family are big big fans…read moreof Jack's in San Clemente and look forward to shopping there every year for that trip, so I was stoked about this. This Jack's is split into two almost separate spots, with women's being on one side and men's being on the other. This one definitely had a smaller selection of Rainbow flipflops than what I was used to at the other Jack's location. Which was totally fine. My sister wanted a pair so it was very limited of which ones they had. Thus, I found some for her, but yeah, that was a bit disappointing. BUT I did get a really cute sweatshirt for half off. They always have good deals for sure! It was only $25 for it. We also got baby boy a t-shirt he will have to grow into haha. But of course he needed one! We came back the next day to get my husband something, too. He wanted a t-shirt, too. We also got a towel for $5 since we spent over $100 which was pretty cool. Definitely will be bringing that to the beach next year. The girl that checked us out was nice, but I didn't really see any other staff walking around to help people out even though it was pretty busy.

    Greeted right when we walked in. Huge surf shop/store. So many great brands. Men's clothing galore…read more Also, stance socks, viori clothes. Sunglasses for woman & men. Great shoe/sandal options. Nice selection of vans too. I got a great Mexican beach blanket for $24. Also came back for a sidewalk sale & got a jack's surfboard sweatshirt for $23. It was 50% off.

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    Jack's Surfboards
    Jack's Surfboards - Not a huge selection of women's rainbows sadly

    Not a huge selection of women's rainbows sadly

    Jack's Surfboards - Outside

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    Outside

    Ray-Ban

    Ray-Ban

    3.6(61 reviews)
    0.3 mi
    $$$

    I had such a great experience at Ray-Ban thanks to Shannon! She was the only person working in the…read morestore at the time and had so many customers to take care of, but she was still incredibly friendly, patient, and attentive to everyone. I purchased the last pair of the sunglasses I wanted, and Shannon took the time to clean them thoroughly and carefully get everything ready for me. Even though they were the display/last pair, after she cleaned and prepared them, they looked absolutely brand new. I really appreciated how warm and professional she was, especially considering how busy the store was. Shannon made the whole experience so much better. Amazing customer service and definitely deserves recognition. Thank you, Shannon!

    The Ray-Ban store at Fashion Island has some of the worst customer service I've experienced, and…read moreafter looking through the Google reviews, I can see this is clearly not an isolated experience. At first, I thought maybe I had simply encountered a bad employee or an unfortunate situation. After my experience this weekend, I genuinely believe the bigger issue is that Ray-Ban has completely abandoned this location when it comes to proper training, support, and management. The two employees working there honestly looked like they had been left on a sinking ship with no one coming to help. They seemed overwhelmed and, more importantly, they clearly weren't equipped or properly trained to handle what should have been a basic transaction. How can you expect employees to provide good customer service when they aren't even given the tools or training to properly do their jobs? What makes this even more disappointing is that I don't necessarily blame the employees themselves. It felt like they were put in a position to fail. The responsibility falls on Ray-Ban and whoever is managing this location. I came in fully prepared to give Ray-Ban my money, but the experience was so frustrating that it genuinely made me question whether I even wanted to purchase from the brand anymore. Ray-Ban is a well established, recognizable company. You've built the name and the reputation, but that shouldn't mean you can stop caring about the people walking into your stores. I'm honestly in disbelief that a company of this size would allow a retail location to operate this way, especially when the Google reviews appear to show a consistent pattern of customers having similar experiences. This isn't just about one bad interaction. It's about feeling like the company simply doesn't care. Ray-Ban, please do better. Your employees deserve better support, and your customers deserve better service.

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    Ray-Ban
    Ray-Ban

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    Newport Eyewear - sunglasses - Updated September 2026

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